When I try to download a pdf file from my bank, the downloader bails listing the file as "session.cgi" with no compatibility

Computer does not recognize the "session.cgi" as and Adobe compatible file, and suggests saving file to disk and opening from there, but I am not allowed that option

This worked in the past but I can no longer open the file using Adobe Reader or Preview. The issue is not only with documents from my bank. As an example, here is a problem link to a file on the National Library of Medicine website:
http://dbgap.ncbi.nlm.nih.gov/aa/wga.cgi?view_pdf&stacc=phs000016.v1.p1
I'm working on a Mac with OS 10.7.1 and FF 6.0.

Similar Messages

  • Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

    == Issue
    ==
    Firefox is having problems with certain web sites
    == Description
    ==
    Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
    == URL of affected sites
    ==
    http://
    == Troubleshooting information
    ==
    Firefox Version
    3.6.3
    Extensions
    Name
    Version
    Enabled
    ID
    Skype extension for Firefox 2.2.0.70 false
    Java Console 6.0.01 false
    Java Console 6.0.02 true
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Windows 7
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    == Plugins installed
    ==
    *-Office Plugin for Netscape Navigator
    *Download and Print Plug-in DLL
    *Default Plug-in
    *Shockwave Flash 10.0 r45
    *Adobe PDF Plug-In For Firefox and Netscape

    Hi.
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    - reinstall Adobe Reader and its Firefox plugin
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  • When I try to open a PDF form from a site, my screen goes black.

    When I try to open a fillable PDF form from any web site my screen goes black and nothing further happens. I can use IE with success, but would prefer Firefox.

    You're welcome.
    Could you please click the "''Solved It''" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.
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  • When I try to sync a new audiobook from Audible on my iPod, I get the message that's not possible because the iPod "may only contain content from two Audible accounts." I

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    See this post.
    tt2

  • I downloaded Adobe Reader but when I try to open a pdf document, I'm directed to download Adobe Reader, which I did over and over again. What should I do now?

    I'm having difficulty viewing pdf documents because I'm required to download Adobe Reader.  I did download that application, but the same message recurs repeatedly.  What shall I do to resolve the problem?

    You don't provide any details, but from the sound of it you are trying to open an online PDF in a browser that does not use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • When I try to open a PDF file the reader flashes on the screen then closes

    When I try to open a PDF file the reader flashes on the screen then closes. I have to open the reader, then search for the pdf file through the reader. I'm using Adobe Reader 11.0.5 with windows 7 service pack 1 home premium. Is there any way I can just click on a PDF file and the reader automaticaly opens? I purchased the upgrade so I can convert PDF to Word but it didnt make any difference.

    Some things to try...
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  • When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I

    When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?

    Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.

  • When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view

    When I try to open a PDF file I get this message:
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    I have downloaded the Adobe Reader 9.2..... but I still get this message????
    Why do I keep getting this message?
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    Cindy

    Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

  • WHEN I TRY TO OPEN A PDF FILE, THE READER OPENS  HUNDREDS OF MULTIPLE BLANK PAGES .

    I TRIED TO OPEN A PDF FILE ALL I GET IS HUNDREDS OF EMPTY PAGES
    WHAT IS THE PROBLEM WITH ADOBE 9 READER?
    OTHER PEOPLE CAN OPEN THE SAME MSSG WITH NO PROBLEM

    I DID THE UNINSTALL  AND INSTALL DID NOT SOLVE PROBLEM
    STILL OPEN MULTIPLE EMPTY PGS
    WHAT CAN I DO?
    Date: Wed, 14 Apr 2010 10:28:56 -0600
    From: [email protected]
    To: [email protected]
    Subject: WHEN I TRY TO OPEN A PDF FILE, THE READER OPENS  HUNDREDS OF MULTIPLE BLANK PAGES .
    Something is definitely wrong with your install of Reader.
    A PDF consists of only the number of pages it was created with.  Reader can and will only open those pages... IF it's installed and working properly.
    Opening multiple blank pages from a document which contains none is a clear sign that the software isn't functioning. It's like putting a movie into a DVD player, and your TV starts a picture slide show of your last Summer's vacation. Not possible unless there's something seriously wrong.
    Uninstall Reader 9.
    Use either Adobe's clean uninstaller or Windows Installer Cleanup Utility (http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2. exe) to remove all Reader installer files from your system.
    Reinstall Reader 9 from a new download (do not use the old one if you still have it on your system)
    >

  • Why do I keep getting a pop-up window that says install Java when I try to open a pdf file?

    Why do I keep getting a pop-up window that says install Java when I try to open a pdf file?

    (You can take screenshots of the windows in your computer using Alt+PrintScreen... No need to use a camera)
    This is quite odd. Where did you get the Reader installer from? I would suggest uninstalling it and then downloading the installer from Adobe (here: http://get.adobe.com/reader/ ) and re-installing it.

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
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  • I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been dama

    I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged.  To create a PDF document, go to the source application then print the document to .pdf"  I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file.  After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared.  How do I resolve this problem?

    I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
    the log says the bellow details...what's the problem and how can i resolve it? thanks.
    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%
    %%[Page: 2]%%
    Cambria not found, using Courier.
    %%[ Error: invalidfont; OffendingCommand: show ]%%
    Stack:
      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

  • When i try to open a pdf file my security settings allow it. Help?

    when i try to open a pdf file i get a message box that says my security settings won't allow it.  i have adobe reader 9.  what can i do?

    What is your operating system?
    Can you post a screenshot of that message?

  • When i try to open a pdf file it opens as a word document and then a window pops up saying file conv

    When I try to open a pdf file it opens with microsoft word which I can't view. Then a window pops up with "file convertion - permissioning.pdf
    could you tell me how to rectify this,
    Thanks

    Your file association is corrupted; reinstalling or repairing Adobe Reader will likely fix it.
    If you want to fix it manually, tell us your operating system & version.

  • When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    You need to get a new copy of the PDF.

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