When I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option the app download resets. At the moment I can't download any apps because of this.

when I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option , the app download resets. At the moment I can't download any apps because of this.

If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.

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I have an iPod 5th generation and it is my second iPod but when I try to buy a song it says I need to answer security questions but they are ones I don't recognize or know the awnser to!! Help!!

My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!

You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/

When i went to download a new App,i was asked to submit further security questions.I dont remember filling in these questions and answers, can i find out what they were?

When i tried to download a new App, i was asked for some extra security questions. i dont remember filling out any of these questions or the answers.
How can i find out what i put down if anything at all.?

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

HT5312 I forgot the answers of my security questions but I cannot find out how changing them,

I forgot the answers of my security questions but I cannot find out how changing them,

Call Apple Care for your country and request help resetting the questions.

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107524)

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and got my bookmarks on my new computer. I can't see any way to do this!

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help please

To build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service.

I'm trying to buy an app but since its my first time to purchase, they're asking me to answer security questions but I forgot my answers. How can I find out my answers so I can purchase an app. please answer Thanks

I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks

http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out.

How can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

how can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

TA48312 Why am I getting the message that I have timed out every time I go to check my purchase history in ITunes

Why am I getting the message that I have timed out every time I go to check my purchase history in ITunes

Reset IE to defaults.
Tools > Internet Options > Advanced > Reset

So i redeemed an itunes card and it doesnt let me donwload what i want to download. it asks me for my security questions but i forgot the answers can you help me on what to do please?

I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do I can my rescue email address? I was asked to answer my security questions, but I forgot the answers and realized my rescue address was outdated. I tried adding alternate email addresses, but my faulty rescue address remained the same.

I tried to change my rescue address, since it is outdated, and was not receiving any of the emails from Apple to this faulty address regarding resetting my security questions.
I cannot proceed in regaining full use of my account to make purchases if I do not reset my security questions, and I cannot reset them without receiving such an email, and I have no idea how to change my rescue email. The Apple ID support section of this site was unfortunately unhelpful and led me in circles.
Please help me to change my rescue email address!
If it helps, a few months ago I changed my primary account email, and my old primary address is my faulty rescue address now. It is no longer on my list of addresses but continues to show up as my rescue address.
An additional portion of my question: Is it possible, if I terminate one Apple ID, to move purchases made on that ID, to a new ID? I'm not sure if it's a violation of the terms and conditions if DO NOT keep the purchases on two accounts simultaneously.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT201270 My ipad is displaying the carrier settings update box but does not respond to either the "update now" button or the "not now" button and has totally frozen. The ipad cannot switch off as I need to clear this box before I can "slide to shut down".

Can anyone help me with carrier settings??? My ipad is displaying the carrier settings update box but will not respond when I press "update" or "not now". I have tried to switch the ipad off, but cannot "slide to shut down" as I need to clear the carrier settings box first!! HELP PLEASE!!!!

Have you tried a reboot? Hold down the power and home buttons simultaneously. Ignore the Slide to Power Off prompt if it pops up. The display should go dark, and the Apple logo should appear as it begins a reboot. This is a soft reboot - it does not erase data.

HT1688 There is a problem with both iphones registered to me (my childrens) they cannot access (buy)songs or apps - we have tried to by answering security questions but will not allow me to reset

Neither our my kids iphones will allow them to purchse music or apps...it takes them to security questions which we tried to anwser but keep coming up wrong...will not allow me to reset them - help

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I can't buy anything from iTunes as they keep asking me about my security questions but I haven't set any security questions

I Can't buy anything from iTunes as I haven't set any security questions but they keep asking me questions

If you log into your account on http://appleid.apple.com and select the Password And Security section of your account are you able to set them ? If not then is there a reset link beneath the questions that show on that screen (it all only show if you have have a rescue email address on your account) ?
If not then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

When I try to download apps I get asked to pick 3 security questions to protect my ID . If I pick continue it goes no further. If I pick not now I cannot download the app. Any help

When I try to download apps I get a message asking me to answer 3 security if I pick continue I then gat asked to pick a question when I click on. This it goes no further. If I click on 'not now' I cannot download the app. Any help please. I have had the iPad since Xmas day but this has only just started happening.

Problem now resolved. Thanks to all who looked

When I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option the app download resets. At the moment I can't download any apps because of this.

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