When I try to download an app I get a message saying I need to connect to the UK store (as opposed to USA) but when I try to do this I still get the same message h e l p please...
When I try to download apps I get an error message referring metro apple UK but when I try to do this I get the same message ergo unable to load up any apps... H e l p please...
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".
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When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Hi apple, I have currently got a visa $50 gift card. I put it on my iTunes account I have currently ran out of funds on the card. Now even when I try to download free apps or even update, it says it requires a new credit card. Is there a way around this
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it needs to be valid. Have you tried removing it from yoru account ? On your iPad try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should give you a payments link on your account's page. -
How come after I reset my apple password when I try to download an app on my touchpod it says my password is incorrect?
After you reset the password did you go to Settings>iTunes and App Stores and sign out and sign back in? You have to.
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When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
someone please help
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Hi, when i want to download an app from appstore, it reads like, " you need to switch from UK store to US store." How is this possible to do?
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
Payed my bill, but everytime I try to open a app from creative cloud it says I need to renew my subscription. How do I get around this?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
i downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?
After it restores it will walk through a setup.
It will ask you if you want to setup as a new device, from an iCloud backup or from an iTunes backup. Choose iCloud backup and then it will ask you to sign in to your iCloud account. It will restore and reboot. The you will be good.
http://support.apple.com/kb/ph12521
Follow the steps for Set up a new device from an iCloud backup -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
Just updated Iphone 4 to the 4.3 software update yet when I tried to download an app that requires the upgrade-it says I have to do the upgrade?
Verizon iPhone 4 cannot update to Firmware 4.3 yet. Currently it is at 4.2.8 so you are up to date.
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I cannot access the itunes store. When I click on store I get the iTunes 10 (free download) page. It won't go away or allow me to search. I can play music in my library. How do I fix this?
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
Try to download an app to my iphone it says my account is disabled
For some reason when I try to download apps to my iphone, even free ones, it will not let me because it says my account is disabled..why would that be? how can i fix it? I have a credit card on my account that I know is active?
They most likely do not know. A number of us are experiencing the same trouble. It is particularly infuriating since this involves our MobileMe accounts. Something must be going on with iTunes servers this holiday season. Perhaps they are getting hit by cyberattacks.
See this thread to see if you may fit in here...
The folks in this discussion thread
http://discussions.apple.com/thread.jspa?threadID=2667154
are having the same problem.
And this one too:
http://discussions.apple.com/message.jspa?messageID=12814756#12814756
and this one:
http://discussions.apple.com/thread.jspa?threadID=2689849&start=0&tstart=0
Good luck! -
I have downloaded Viber to my iphone 4S, it was previously working, but as of today it has continually asked for an internet connection when i try to make a call or send a message. It displays this message while connected to the internet at my home, or with 3g. my internet connections seems to work fine on other apps that require this. I have tried to reinstall viber but i can not not setup my profile becauase the same message displays. does anyone know how i can resolve this?
Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim -
I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!
Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)
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