When I try to download an app the download button is greayed out. What do I do?

When I try to download an app the download button is greayed out. What do I do?

- Do you have a Restrictions set that would prevent installing that app? Settings>General>Restrictions
- Is the app compatible with an iPod touch?
- Are you signed into your account? Settings>iTunes and App Stores

Similar Messages

  • I have some apps on my ipad and I want to install more ,but it doesn't show the apps on the home and when I try to open them from the AppStore it doesn't work , what should I do?

    I have some apps on my ipad and I want to install more ,but it doesn't show the apps on the home and when I try to open them from the AppStore it doesn't work , what should I do?

    Are you not seeing the icon of the app you just downloaded (it happens sometimes, and the quick fix is to reset your iPad)? Or are you running out of space on your iPad?

  • Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

    Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

    Michelmolder please try utilizing a different web browser.  If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

  • HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • When I try to test my app the IPhone says "'%app title%' failed to install."

    When I try to test my app the IPhone says " '%app title%' failed to install."
    How do I fix this?
    My install method is:
    * Open ITunes.
    * Drag my app to the IPhone.
    * Ta-da the IPhone says "'%app title%' failed to instal."
    Has anyone had this problem? If so how did you fix it?
    Thanks!
    ~Jeremiah

    You might have to check the prov profile and type of your certificate. The error you stated might arise in following cases.
    Certificate id and app ID (in the app.xml) does not match.
    The certificate and prov profile should match the cause. Distribution / Testing.
    Select suitable option while packaging. Adhoc / App store distribution.
    Make sure the correct device UDID was used for your certificate.
    I went wrong in (2) when I built my first app which costed me the same error as yours.
    I felt FB could have been more organized in this process. I felt XCODE edged over FB in this.

  • On my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

    on my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

    Have you tried basics from the manual?
    restart,
    reset,
    restore
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • I came home and attempted to power on my iPad2. I can see the backlight but nothing on the screen. When I try to reset by pushing the off button and the power button at the same time I can sometimes see the characters briefly but the screen has lines and

    I came home and attempted to power on my iPad2. I can see the backlight but nothing on the screen. When I try to reset by pushing the off button and the power button at the same time I can sometimes see the characters briefly but the screen has lines. Can someone tell me if there is anything else I can do before a trip to the repair shop?
    Will

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • When I try to update my apps the Email that pops out in the box is not mine. How can I change it, delete it please help?

    When I try to update the apps the email address is not correct n it's not my apple I.D I don't know how it got there in the first place. I want to delete it and have mine on there hoe can I solve this problem?

    It's because the app was purchased under a different Apple ID and is being updated using a different ID. Try using the same Apple ID which was used to download the app and retry. If not, delete the app completely and re-download using YOUR Apple ID.

  • I purchased my iMac used.  When I try to update my apps the computer automatically fills in the previous owner's Apple ID and I can't change it.  Any ideas?

    I purchased my iMac used.  When I try to update apps in AppStore, the computer automatically fills in the previous owner's email address and it won't let me delete it to enter mine.  I have been using my own apple ID and password on this computer for other things without a problem.  Any ideas?

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • The screen is frozen on the "connect to iTunes" symbol. When I connect to iTunes it says I must restore, when I try to restore it says the download was corrupted and cant be completed. Tried several times.

    The screen is frozen on the "connect to iTines" symbol. When I connect to Itunes it tells me to restore. Then it tells me that the download was corrupted.
    Still frozen on the "connect to iTunes.

    Have you tried on another computer?
    You can try putting the ipad into DFU mode.
    DFU Mode
    http://www.iclarified.com/entry/index.php?enid=1034

  • I've downloaded a podcast, the open button is greyed out, I can only 'go to page' or 'delete', why?

    The 'open' button was available last week.

    Is the link to the podcast public? If it is would you provide it so I can try?

  • My wife and I chaged phones, I updated the apple ID account info but when I try to update any app or download any app, still appears the old username, how do I resolve that?

    I update the info in the pc (itunes). Everytime I the app store ask for my password, the username is incorrect. If I go to the account information, there in the app store, the username is correct. Any advice? Thanks.

    You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.

  • When i try to update my apps the wrong apple id name comes up

    I just had to restore my iPhone and when I unplugged it I went to update all my apps and the apple ID was my husbnads and not mine so I can't update any apps.  I looked at my account and all my info is correct.  How would my husbands apple ID even be in my phone?  We use the same computer to sync our phones but I have my own user account on the computer.  Never had ths problem before.  Anyone?

    Can I go to app store, delete apps then add them again with new primary appid? I have only purchased 2 or 3 apps but, one is a movie. Will I have to buy that again or, should I just watch it first?

  • When I try to update my apps the wrong apple ID shows up how do I change it

    I am trying to update my apps and the wrong apple ID username comes up for a password . How do I change it to be mine?

    Go into the Settings app and select Store. The account displayed should be the one you are being prompted to supply the password for. You can press that button and it should give you the option to sign out of that account. Once you do that you will be able sign in with another account or create a new one. As noted by the previous poster, changing accounts will not change the ownership of the apps already purchased.

  • When I try to open yahoo mail, the message below is shown. What do I have to do.

    The page isn't redirecting properly
    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    This problem can sometimes be caused by disabling or refusing to accept
    cookies.

    Does not solve the problem.

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