When I try to download games eg. dreamland hd light it says the followingl: your request cannot be completed. Please help., When I try to download games eg. dreamland hd light it says the following: your request cannot be completed. Please help.

When I try to download games eg. Dreamland HD light it says the following: your request cannot be completed. Please help.

Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

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Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in

Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!

If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this?

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.

I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file. What

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.

Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again

HT4854 When trying to download Mountain Lion, I get the following message: "We could not complete your purchase. OSX 10.8 Mountain Lion requires a Core 2 Duo, .... processor." However, my Mac lists a 2GHz Intel Core Duo as its processor. Help?

When trying to download Mountain Lion, I get the following message: "We could not complete your purchase. OSX 10.8 Mountain Lion requires a Core 2 Duo, .... processor." However, my iMac lists a 2GHz Intel Core Duo as its processor. Help?

Welcome to the Apple Support Communities
Mountain Lion is a 64-bit operating system, and an Intel Core Duo processor is only 32-bit, so you can't use Mountain Lion on your Mac. You can keep using your actual OS X version or buy a new Mac if you want Mountain Lion

I have the new iPhone 4s. I'm using cloud. I try to sync my playlists to my phone an it either erases them completely or keeps saying it cannot move all music files over? Please help. Also my purchased ringtones will not sync up as well.

I have the new iPhone 4s. I'm using cloud. I try to sync my playlists to my phone an it either erases them completely or keeps saying it cannot move all music files over? Please help. Also my purchased ringtones will not sync up as well.

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

Error Message: Could not complete your request because of a program error. when I try to save. help!

I am getting this message when I try to save any of my photos (Photographer). "Could not complete your request because of a program error." Only when I try to save my photo though. Ive tried doing some research but have had no luck with any of the possible solutions I have come accross. Please help me solve this problem.
Computer specs
MAC
Software Mac OS X Lion 10.7.2 (11C74)
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 512 MB
Photoshop CS5.1

Please be aware that this Forum will be locked on the 3rd of January.
Does Save As-work?
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

When ever i'm trying to install an app from the app store i'm getting the following error "We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed", plz help me to rectify this .

when ever i'm tring to install an app from the app store i'm getting the following error.
"We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed".
someone plz help me to overcome this.

Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the d

Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Has anyone a solution to two update having the following popup-"We could not complete your request. There was an error in the App store. Please try again later.?" I've tried over 4 days without any change.

Has anyone a solution to two update having the following popup-"We could not complete your request". There was an error in the App store. Please try again later. I've tried over 4 days without any change.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

Hi Tommy,
Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry.

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

When I try to download games eg. dreamland hd light it says the followingl: your request cannot be completed. Please help., When I try to download games eg. dreamland hd light it says the following: your request cannot be completed. Please help.

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