When I try to download the latest version of itunes to my i phone, I get a message saying songs I have purchased on the phone need to be moved from "purchased" to a Library before continuing with the download. How do I do this?
When I try to download the latest version of itunes on my computer, which is tethered to my iphone, I get a message saying the music on my phone needs to be moved from "purchased" to a Library. I search and can't find instructions on how to do this. Please help!
Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848
Similar Messages
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I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?
Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens. -
I have an old IPID touch and just bought a anew Nano. If I downoload the latest version of Itunes for my Nano, will I lose all of my osns stored in my old version of Itunes and can I still use my Touch (with my current songs on it) with the new version of Itunes? In the past when I downloaded a new version, I lost my songs on my Touch. Thank you for any help any one might offer.
i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
Good day all, I am having trouble installing te latest version of Itunes on my computer.
When it is installing I get a message that states "the older version of Itunes can not be removed."
Then the installations process is aborted.Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
My Itunes stop playback of all in the TV section.
While waiting for a response from apple, I upgraded to the latest Itunes (10.7)
Now not only not playing back TV it now is giving me an error (-42404)
I would appreciate any insite into these issues.
-CarlosHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Trying to gt my computer to move faster i deleted microsoft internet explorer an in order to get my computer to let me on the internet i had to download firefox when i did this i started receiving a message that said Extentsion helper has encountered a problem and needs to close not knowing this came from firefox i tried to delete firefox but kept receiving the messag i have since re-downloaded firefox but can't find extension helper to deactivate it my computer will not let me do anything i need help resolving this please
Stacey FeatherstoneCan you run Firefox long enough to display the Add-ons page? Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable. (Remove also is available for some extensions, but not the ones that Firefox found in a registry scan or shared folder elsewhere on your system.)
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
If you cannot access the Add-ons page, try starting Firefox in Safe Mode, since that deactivates extensions and hopefully will stop that message from coming up long enough to get to the Add-ons page.
''If Firefox is not running:'' Hold down the Shift key when starting Firefox.
''If Firefox is running:'' You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Success? -
This is the error I get:
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.1.3.8Hey there kmliby,
It sounds like you are getting an error message when trying to open iTunes. Depending on the version of your Windows version, I recommend either of these 2 articles to help resolve launch issues.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Or
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am unable to install the latest version of iTunes on window xp?
I am unable to install the latest version of iTunes on window xp. I get "The application has failede to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".
This may be all we know, but the new discussions keep coming in, so I repaet my post of this evening:
With all the discussion about problems with iTunes 11 for Windows, there is also now the problem of downloading the 11 install file at all. On 2 diff computers today, I have tried to download installer and it gets to "save file" then when clicked simply disappears. Nice magic trick, but not helpful to a long-time (and mostly happy til now) user of iTunes on Windows. If there are such serious problems with the installation and function of this "new" version, what the hex is Apple doing? A new corrected release? When? why all this mess wirth a program that has always worked? How about some answers Apple? -
I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220) -
Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help
No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now? -
when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?
Hi,
Do you have iTunes 11 on your imac? What OS X do you have?
Jim -
recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?
Check this thread out -> iTunes 10.4 & Multimedia Keyboard
It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
pikot wrote:
Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
- You need to open a text editor (like notepad) as an administrator.
- Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
- Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
- Save the file
- Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)
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