When I try to install iTunes.. I get an error saying: "Could not access network location %PUBLIC%\Desktop.. Can anyone help?

When I try to install iTunes.. I get an error saying: "Could not access network location %PUBLIC%\Desktop.. I tried some tutorials on YouTube to try an fix this problem, but none seem to help.. So does anyone have any suggestions on how to fix this? Please help ASAP.

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"Could not access network location %PUBLIC%\Desktop\" install errors
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Similar Messages

  • When I try to download iTunes a message pops up saying: "Could not access network location %APPDATA%." How can I fix this?

    i try downloading iTunes then a mesage pops up saying i can't access %APPDATA%

    Thsi solved the same error for someone else:
    Carolyn Samit San Francisco Bay Area / Hawaii
    This helped meRe: Windows 7 error when installing iTunes 'Could not access network location %APPDATA%' 
    May 2, 2011 2:16 PM (in response to hardly embly)
    Try disabling anti virus software and turning off the Firewall
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off

  • I cannot install itunes on my computer; I keep getting the following message every time:   Could not access network location %PUBLIC%\Desktop\.   I have a DELL Optiplex 750 Desktop Computer, Running Windows 7 Professional, SP1, 64 bit, 3.40 GHZ, 4.0 GBRAM

    I CANNOT INSTALL I-TUNES 64 BIT ON MY COMPUTER.  I HAVE A DELL 750 OPTIPLEX DESKTOP COMPUTER RUNNING WINDOWS 7 PROFESSIONAL SP1, INTEL Q965/Q963 EXPRESS CHIPSET FAMILY.   THE ERROR MESSAGE I KEEP ON GETTING EVERY SINGLE TIME IS:  
    Could not access network location %PUBLIC%\Desktop\.
    ANYONE HAVE AN IDEA ON HOW TO FIX THIS PROBLEM?   THANKS FOR YOUR HELP IN ADVANCE!

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\."  How can I fix this?

    When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\."  How can I fix this?

    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

  • I am trying to install to my laptop but keeping getting message "could not access network location %Public%\Desktop\.

    I can't install iTunes to my laptop.  Keep getting message "could not access network location %Public%\Desktop\.  Can someone help me?

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Trying to install Itunes on windows 7 and keep getting this error message  could not access network location %APPDATA%\.

    please help

    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

  • When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

    When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When I try to install itunes I get an error message that says "Canot access internet conection \."  Can someone please tell me what's wrong?  My internet connection is working.

    When I try to install itunes I get an error message that says "Cannot access internet connection \."  Can someone please tell what this means?
    My internet connection is working.

    Okay. We'll try a different utility.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When I try to open iTunes, I get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. I get a different error message if I try to uninstall it.

    When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.

    Any suggestions please?

  • When attempting to install itunes error message could not access network location \. (Windown 7)

    When I try installing / updating any apple product I recive the error massage "could not access network location \." I have a windows seven operating system. I am not that computer savy, and dont know what to do. I tried uninstalling my apple products originally on my computer before I started getting the error message, and they all uninstalled besides for bonjour. They will however not reinstall. HELP!!!!

    not sure it's the latest version but a simple google search helped me find it for you:
    http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp- Utility.shtml
    anyways, you might want to wait until another user more versed in windows points you in the right direction.
    good luck !

  • I am trying to download itunes on my computer and when its done downloading something comes up and says could not access network location %APPDATA%/

    i am trying to download itunes on my coumputer and when its done downloading its says could not access network location %APPDATA%/

    Let's try the following user tip with that one:
    "Could not access network location %APPDATA%" install errors

  • When i try to install i tunes it goes so far down the installation process then i get a message ' could not access network location %APPDATA%\.  Can any one help.

    When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\.  I then retry and it comes up with the same message.
    It also tells me i tunes needs 'Quick Time' to support the software.  I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
    Can anyone please help?

    These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
    Here is a method for cleanup of your old iTunes installation and reinstall.
    == uninstall with cleanup ==
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Save the files on your PC.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista or Win 7
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • ITunes will not install, error message "could not access network location"

    I just got a new iPod Classic for Christmas but I have an older Mac so I was going to use an extra PC that we have laying around the house but every time I try to install iTunes, I get this Error:
    Could not access network location \\S090100\d$\Data.Backup\C09010009-FDR\My Documents\My Pictures\.
    It does not have Error 1606 anywhere on it and it asks me if I want to Retry or Cancel. I have tried EVERYTHING, please help!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • QT install error 1606: Could not access network location 1\lib\ext\

    This all began when trying to update to latest version of iTunes 9.0.3. I first tried running the update via iTunes, and saw this message. Next, I downloaded the update file (iTunes + QT) and ran from my desktop as admin. Still the same result.
    I have removed both QT and iTunes from my computer. I have deleted the temp folder (C:\users\owner\AppData\Local\Temp), restarted computer. Ran QT installer only and still same message.
    I did download the Windows Install Cleanup utility, but couldn't use it directly on QT or iTunes as they were already deleted. I did use it to remove the other Apple programs resident on the computer.
    Here's the result in the file MSIe1559.LOG:
    Error 1606. Could not access network location 1\lib\ext\.
    === Logging stopped: 2/22/2010 10:18:10 ===
    QTInstallCode.log:
    QuickTimePreInstallProc Enter
    Moving QTPrefs file (if necesary) to new location...
    Getting QT preinstall info...
    Getting QT process count...
    Ignoring process 'msiexec.exe' as possible QT process...
    Ignoring process 'msiexec.exe' as possible QT process...
    Ignoring process 'msiexec.exe' as possible QT process...
    Current QT processes = 0
    GetQTProcessCount() reported 0 QT active processes.
    Will check for QT version: 7.65.17.80
    WARNING: did not find "C:\Windows\system32\QuickTime.qts"
    GetQTInstallInfo: No QuickTime installed
    Final result: 2 (error=0)
    QuickTimePreInstallProc Exit (error=0)
    QuickTimeInstallerBD8.log:
    === Logging started: 2/22/2010 10:17:53 ===
    Command Line:
    Information on cabinet file 'C:\Users\Owner\Desktop\QuickTimeInstaller.exe'
    Total length of cabinet file : 32370330
    Number of folders in cabinet : 1
    Number of files in cabinet : 4
    Cabinet set ID : 0
    Cabinet number in set : 0
    RESERVE area in cabinet? : no
    Chained to prev cabinet? : no
    Chained to next cabinet? : no
    fdintCABINET_INFO
    next cabinet =
    next disk =
    cabinet path = C:\Users\Owner\Desktop\
    cabinet set ID = 0
    cabinet # in set = 0 (zero based)
    fdintCOPY_FILE
    file name in cabinet = QuickTime.msi
    uncompressed file size = 28214272
    fdintCLOSEFILEINFO
    file name in cabinet = QuickTime.msi
    fdintCOPY_FILE
    file name in cabinet = AppleSoftwareUpdate.msi
    uncompressed file size = 2083840
    fdintCLOSEFILEINFO
    file name in cabinet = AppleSoftwareUpdate.msi
    fdintCOPY_FILE
    file name in cabinet = QuickTimeInstallerAdmin.exe
    uncompressed file size = 79152
    fdintCLOSEFILEINFO
    file name in cabinet = QuickTimeInstallerAdmin.exe
    fdintCOPY_FILE
    file name in cabinet = AppleApplicationSupport.msi
    uncompressed file size = 11535872
    fdintCLOSEFILEINFO
    file name in cabinet = AppleApplicationSupport.msi
    Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\Owner\AppData\Local\Temp\IXP337.TMP\QuickTime.msi"
    Returning: 1603

    Excellent news!
    What's happening with this one ... as far as I can work out, the \lib\ext\ being mentioned in the error message refers to Java program directories. The QuickTime installer tries to put a file into those locations ... for example, on my Lenovo, the file in question is:
    C:\Program Files\Java\jre6\lib\ext\QTJava.zip
    So, if there's some sort of issue with Java on the PC, sometimes the install of that file doesn't go through, and we get the network location error messages. Whatever the precise nature of the problem with the Java location is, updating or installing Java seems to help get people past it.

  • When I try to install iTunes, I get an error message that Apple Application Support is required.

    When I try to install iTunes on my Windows 7 PC, I get an error message that Apple application support is needed. What do I need to do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally. You could try this approach first.
    tt2

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