When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."
When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?
Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.
Similar Messages
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How do you download i-tunes onto Windows XP when error message occurs, 'This application pack could not be opened. Verify that hte package exists and that you can access it, or contact the application vendor to verify that this is a valid window installation package'.
I wish I knew because i'm having the same problem. As soon as I find the answer I will post.
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I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows package installler what can i do ? help me
Hi,
Firstly make sure you save it to your hard disk, and then run setup from there.
If it doesn't help, you may also try to unregister Windows Installer, and then reregister Windows Installer and check if it helps. To do this, follow these steps:
1. Press Windows Key + R
2. In the "run" box, type "msiexec /unreg", and then press ENTER.
3. Press Windows Key + R
4. In the "run" box, type "msiexec /regserver", and then press ENTER.
Besides that, You could try to create a new user to download and install the application.
Karen Hu
TechNet Community Support -
Ever time I try to download itune on my new packard bell I get the message "this instillation package could not be opened. verify that the package existsmand that you can access it or contact the application vendor to verify that this is a valid windows installed package" PLEEEEASE someone help me as I've lost all of my music!
tried downloading the quicktime installer, I get the same message with it too
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I have tried and tried to install itunes on my mums zoostorm windows 7 64-bit pc and it comes up with this message "this installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package" i have tried everything that i have been told to do and nothing has worked but then i try to install it on her toshiba satellite pro windows 7 32-bit as she reset it back to factor settings she has done ALL updates she had itunes on her laptop before but when we went to install it back on the laptop it cam up with the same message as it did on the pc i would really like it if someone can please help with this problem as i am getting so annoyed with it. I have a zoostorm windos 7 32-bit laptop and i have reset that bk to factory settings and i installed itunes on there with no problems so a soultion would be really great.
Many thanks DonnaI'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer packageHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
I have had to take my pc back to factory settins, so lost my itunes, tried to install again getting message saying
the installation package could not be opened verify the package exists and that you can access it or contact the vendor to verify that this is a valid windows package,Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
To finish what it wasys is. Windows Installer package. I just got this new Dell laptop for christmas. Ad it won't let me download any kind of version of Itunes, that just keeps popping up. And it's starting to aggrivate me, how do I get Itunes?!?! HELP ME PLEASEEE.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
pleasee help i need music on my iphone
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I've tried to download Itunes and itunes for 64-bit using mozilla firefox and internet explorer, even deleted the browsing history and closed and tried to dowload again and tried download quicktime separately, but nothing seems to work.
Try right clicking on the installer and select run as administrator.
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any suggestions for this? I am running 64-bit, pop-up and firewall turned off, still get the error.
tried downloading the quicktime installer, I get the same message with it too
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this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package how can i istaller itunes in my laptop windows 7 64 bits
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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