When I try to install the new update, it says that is connecting to the update server, but it never connects. I have to restart Firefox to get out of the window

I keep getting the update message, but have not been able to update.

Hello jwmoss, If there is an issue with update or permissions the better and easiest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx18 Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Are you getting " buy " on Creative Cloud App?
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http://support.apple.com/kb/HT1923
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http://support.apple.com/kb/HT1925
Welcome to Apple Support Communities!
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When I try to install the new update, it says that is connecting to the update server, but it never connects. I have to restart Firefox to get out of the window

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