When i try to open a document in Adobe Reader, I get a "could not open" msg? Why?

When I try to open a document in Adobe, I get an error messsage: "Adobe Reader could not open 'whatever file it is' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." This only happens on some documents, but frequently. Can anyone help?

Are these Word documents email attachments that you are saving using right-click and Save Link As? It's possible that your email website has changed and instead you need to click the image or use the site's button.

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Adobe reader 10.1.2 could not open the file '/C/WINDOWS'

since adobe reader 10.1.2 urls don't work in pdf files to folders.
C:\WINDOWS\xy.xls
ok
C:\WINDOWS
not ok > adobe reader 10.1.2 could not open the file '/C/WINDOWS'
C:\WINDOWS
ok > with deactivated protected mode
no problems with 9.5.0 or 10.1.1 with activated protected mode
is that known? any other workaround?
thanks

Hi,
I also have Reader 10.1.2 installed on my machine and I also cannot open a link in the PDF, that will eventually call an exe file. I don't think that there would be different behaviour on your machine. So, I think, now this is the expected behaviour Reader 10.1.2 onwards.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

You need to get a new copy of the PDF.

With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

When I try to scan a document on my MF8050cn, I get a "Connect Computer" error.

When I try to scan a document on my MF8050cn, I get a "Connect Computer" error. I am running Windows 8. My device is directly connected to the computer. I can print from the computer to the printer without issue. I get this error when using the controls on the device.
If I try to use the MF Toolbox - Scan Function controls, I get the following error message: "This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem." When I click "Switch To", it brings me to the Windows 8 tiles screen but does not resolve the issue.
Please help!

Hi h_rankin.
I recommend uninstalling and reinstalling the drivers and software. Please follow the steps below to perform the operation:
1. Unplug the USB cable from the printer.
2. Press the Windows key and 'x'.
3. Select 'Control Panel'.
4. Select Devices and Printers. The Devices and Printers window opens.
5. In the Devices and Printers window, right click on the MF8000 Series and select 'Remove' to delete the printer. Delete all of the icons for the MF8050Cn.
6. Close the Devices and Printers window then press the Windows key and 'x'.
7. Select 'Control Panel'.
8. Select 'Programs and Features'.
9. Double click on driver to uninstall. Follow the on screen prompts. Repeat to uninstall the MF Tool box.
10. Restart you computer.
Once your computer restarts, please follow these steps to download and install the drivers and the MF Toolbox from Canon's web site:
1. Visit our web site at: http://www.usa.canon.com.
2. After clicking SUPPORT & DRIVERS in the top right corner, select your model in the following manner:
     a. From the first menu, select CONSUMER & HOME OFFICE.
     b. From the second menu, select PRINTERS & MULTIFUNCTION.
     c. From the third menu, select your series, IMAGECLASS SERIES.
     d. From the fourth menu, click DRIVERS & SOFTWARE under imageCLASS MF8050Cn.
3. Click the drop-down arrow and change the operating system to Windows 8 (x64).
4. Click on 'DRIVERS', then click on [Windows 64bit] imageCLASS MF8050Cn MF Drivers file.
5. Click on I Agree - Begin Download on the next page.
6. When the Save As box comes up, choose Desktop and click Save.
7. Once the download is complete, click on 'I Decline- Go Back' and you will return to the previous page.
8. Click on 'SOFTWARE', then click on the [Windows 32bit & 64bit] Tool Box Ver.4.9.1 file.
9. Click on I Agree - Begin Download on the next page.
10. When the Save As box comes up, choose Desktop and click Save.
11. Once the download is complete, close all windows.
12. Double click the [ToolBox_4911mf16_Win_EN.exe ] file on the Desktop. Follow the prompts to install the MF Toolbox.
13. Double click the [MF8050Cn_MFDrivers_W64_us_EN_2.exe] files to decompress them. A new folder will be created on the Desktop. The new folder has the same name as the decompressed file. Double-click the decompressed Setup.exe file to start installation.
14. Once that window goes away, connect the USB cable from the MF8050Cn to the computer. Installation will complete.
Wait a few minutes then scan a document using the MF Toolbox.
If you still experience any errors, or need any further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Have a good day.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

It's almost certainly too late.
The time to create a backup is before a catastrophe. After a catastrophe, it's too late.

Firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English

firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English, so i have to go to the
task manager and find firefox 32* and kill it then firefox will reopen when asked too

firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English, so i have to go to the
task manager and find firefox 32* and kill it then firefox will reopen when asked too

There was an error opening this document. The file is damaged and could not be repaired.

Good Day all
When busy doing internet banking on www.absa.co.za and I try to print a confirmation, I get the following error message: "C:\Documents and Settings\%user profile%\Local Settings\Temporary Internet Files\Content.IE5\%folder name%\%file name%.pdf
Could not open file.
File not found."
I've managed to locate the actual file that it's looking for, but when I try and open the file using either Adobe or Foxit Reader, I get the following error message: "There was an error opening this document. The file is damaged and could not be repaired."
I've un-installed Adobe and installed version 9.1 for this particular user. This happened a while ago and then an un-installation and re-installation of Adobe solved the issue. This time, unfortunately, it didn't. I then un-installed Adobe and tried again, UNSUCCESSFULLY. So I loaded Foxit Reader, also without any success.
If there's anyone out there who could possibly help, please do so... It's extremely urgent.
Please find the errors attached as well.
Regards,
ME

I contacted the company and they asked me to try using another browser, which I did... and using FireFox worked
thanks for the help ʇɐb ɹəuəllıʍ
cheers!

Pro 9 Users Receive "There was an error opening this document. The file is damaged and could not be repaired."

Users with Adobe Acrobat 9 Pro (Windows XP) are not able to open PDFs created on the server. They receive the error message:
“There was an error opening this document. The file is damaged and could not be repaired.”
Even if the users save to disk and try to re-open, the error still occurs.
This error did not surface in our QA testing because we were testing with Adobe Acrobat Reader 8. What can the difference be? Is there additional information that I can look for in order to troubleshoot this?
Thank you for looking at my post. Please provide guidance in trying to resolve this issue.
Elsa

So, I'm not sure how much this will help but if you save the pdf AHW_Test_05112009xx.pdf and open it in a text editor, and go all the way down to the bottom where the %%EOF marker is, it looks as if the html page is getting appended to the end of the pdf. I recieved the "This file was damaged..." error in Adobe 7.1.0 when trying to open it but if you remove the html at the end, it opens up just fine.
It appears that whatever's appending the html to the end is causing the issue.
Below is what the file looks like near the end after the EOF:
startxref
400771
%%EOF
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head><title>
Gartner for IT Executives
</title>

There was an error opening this document. The file is damaged and could not be repaired. Error mess

Hello, I am hoping someone can help me. I have an invoicing program that allows me to send an invoice as a PDF to a customer in an email. It always worked fine but for some reason anyone that gets the PDF email attachment gets the message " There was an error opening this document. The file is damaged and could not be repaired". I don't know why this is suddenly happening. I downloaded the latest Adobe Reader 10.1 and that didn't help. I also downloaded the trial version of Adobe Acrobat X and that doesn't help either. I can open all PDFs on my drive but for some reason my program seems to have a problem converting or writing the invoice file to a PDF. Anybody able to help? Thank you very much!

Hi Bill,
Thanks for your response, I'll try and answer your questions as best a possible. I am not printing to anything, just emailing and I'm not sure what you mean by "the adobe PDF printer". I originally could not find for sure what acrobat I was using although there is a file in my C drive with acrobat 5.0. When I tried downloading an update I found for that version, it told me it couldnt download the update because the original is not there. I then downloaded the new trial version of acrobat X in the hopes that may work, but it did not change the issue. I believe my invoicing program uses some internal PDF program inbeded in the invoicing program for the emailing option it provides. I did send the email to myself and it is the same as I send to anyone else, it has that error message. The others in my office can open the invoicing program and email the PDF perfectly fine to themselves and to me, it's only when my computer tries to send the invoice through email that we have the problem. I can view the file (invoice) perfectly fine. I do not not how to check this encoding you are referring to. Do these details help you, to help me?? Thank you again for your help.

SSRS PDF Export. There was an error opening this document. This file is damaged and could not be repaired

Hello,
I just experienced this problem, and was able to successfully mitigate. I wanted to share my experience and Solution.
The problem started with the following error after succesfully exporting a PDF Document. "There was an error opening this document. This file is damaged and could not be repaired."
This is only applicable if you can still export and open SSRS Reports to other formats. Go to the Log files of the SQL Instance. In my particular case I used the Default MSSQL instance: C:\ Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting
Services\LogFiles
The Folder will begin with MSRS (SRS is for SQL Reporting Services)
Sort the files by date modified and check for the most recent log file: ex. SQLDmpr0000.log The 0000 will be the incremental amount of errors you have experienced in SRS. Check for the following error:
"System.DllNotFoundException: Unable to load DLL 'T2Embed': Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"
Below is a sample from the log.
reportrendering!ReportServer_0-1!1b78!02/07/2012-11:56:03:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: , Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException:
An error occurred during rendering of the report. ---> Microsoft.ReportingServices.OnDemandReportRendering.ReportRenderingException: An error occurred during rendering of the report. ---> System.DllNotFoundException: Unable to load DLL 'T2Embed': Access
is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.TTGetEmbeddingType(Win32DCSafeHandle hdc, UInt32& status)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.CheckEmbeddingRights(Win32DCSafeHandle hdc)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.ProcessFontForFontEmbedding(PDFFont pdfFont, Dictionary`2 embeddedFonts)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.EndReport()
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer.Render(Report report, NameValueCollection deviceInfo, Hashtable renderProperties, CreateAndRegisterStream
createAndRegisterStream)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   --- End of inner exception stack trace ---
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   at Microsoft.ReportingServices.ReportProcessing.ReportProcessing.RenderFromOdpSnapshot(IRenderingExtension newRenderer, String streamName, ProcessingContext
pc, RenderingContext rc)
   --- End of inner exception stack trace ---;
If you notice the error states that T2Embed.dll access is denied. In my case this due to a hotfix installed by Microsoft:
MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011
Be advised, in order to fix your problem and render pdf's, a vulnerability shall be created.
To fix this issue and allow the export to PDF work correctly, you must give the system Read/Execute Permissions, and Built-in\Administrators Full Control.
Go to Windows\System32 and find the T2Embed.dll Go to Security and modify the permissions as listed above. Do the same to the T2Embed.dll in the SysWow64 folder.
Restart Reporting Services and you will be able to export to PDF.
Best Wishes!
Mariano
www.lucontech.com

I'm not convinced this is the exact cause of the issue. I will check my log files to see if I find anything like what you described. However, I get this error when a particular user tries to do a "print preview" from a custom button. The
code builds a ReportViewer object, sets the ReportPath, etc.
The reason I'm not convinced is because we have a separate reports page that has the report viewer embedded into it. If the user generates the report that way and exports to PDF, Word, etc...the user can generate the file and be on their way. As
soon as the user clicks our "Print" button on the page without the ReportViewer embedded, the above mentioned error occurs.
UPDATE: Perhaps we have a different problem since my issue is from a custom button. I found the solution
here and confirmed the solution with the customer. It had to do with the code using Response.Flush() instead of Response.End().
One thing I noticed before I implemented the change: When you would close the PDF, it would ask you to save changes to the PDF. After implementing Response.End() instead, that prompt went away. No doubt it has to do with the differences between
how Response.Flush() and Response.End() handle the stream returned.
Anyway, posting in case someone has the same issue.

Keep getting the following error message There was an error opening this document. The file is damaged and could not be repaired.

I keep getting the following message when trying to open a PDF I know nothing wrong with the file as it opens fine on other devices ?
"There was an error opening this document. The file is damaged and could not be repaired."

No its not zipped
Brian Blackstock
[email protected]
Office Australia +61 7 54537982
Office South Africa +27 11 423 2701
Mobile South Africa +27 796924094
Mobile Australia +61 400797124
www.atoll.co.za
www.elematicsa.co.za

Exporting PDF files from SSRS 2012 - "There was an error opening this document. The file is damaged and could not be repaired"

Good day
I have the situation where we are exporting PDF files from reporting services in our website.
When dividing the data into sections, the report exports perfectly, but when exporting the entire set and trying to open the file, we get the following error in Adobe Reader:
"There was an error opening this document. The file is damaged and could not be repaired"
We tried to repair the file, no luck. We tried to use different PDF readers, no luck
We then checked the file sizes. When exporting the subsections, each section exports a file of about 2mb.
When exporting the entire set, the file is about 1.3mb.
Adding all the sections together gives me a rough estimate of 40mb.
Exporting to TIFF works beautifully and returns a file of 41.5mb. Word and Excel formats also work well, only issue there is the page numbering and formatting.
The problem we have is the clients are adamant about having it in PDF format.
Any advice please?

This was one of the temporary suggestions I gave the client...
Unfortunately they do not like this as the page numbering and formatting in Word does not appear right. We are talking about over 1300 pages. I can't expect them to change the formatting with each export. Additionally, the data is
constantly changing and each client has their own data. The clients export the reports randomly. I therefore can't post the reports back onto the server.
Thanks for the speedy response though

My PDFs with form fields get "There was an error opening this document. The file is damaged and could not be repaired." on anothers computer, PC and MAC

Im creating PDFs through InDesign and using Acrobat Pro 9 to add fields. I save them to allow ADobe Reader people to use them. Everything works fine on Pro and Reader on my end with a PC as well as someone elses PC. But one person using Mac said some forms work and some dont. Those that dont get the error "There was an error opening this document. The file is damaged and could not be repaired." Ive resaved them and made sure they work and same problem. There is nothing overly coplex about the PDFs either, a date field at the most. They are using Reader 9.1.
I found out the other day that one person who can open them adds info to them saves them and send over to that other person and cannot open any of them after they have been edited, same error. He even tried on a PC and still gets it.
I dont know what to do. I know it has to be on his end and not mine. What else can I suggest to him??

It sounds like they are using an earlier version of Acrobat or Reader, though you said Reader 9.1. If you add some features in AA9 that are new, it appears that earlier versions see the new features as damaged files. At least that is my guess. Try using Reduce File Size or PDF Optimize to save to an earlier version and see if that helps. The other option is that you are getting them messed up in e-mail because many client look at PDF files as ascii and do not encrypt them. In that case force the encryption. You can also send them in ZIP form.

When i try to open a document in Adobe Reader, I get a "could not open" msg? Why?

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