When I try to open firefox I get a message that it could not open because of a problem with chrome registration. After click close 3 or 4 times, the page that opens up is an "add-ons" , plug ins etc. How do I get rid of that?

Top of page that opens says
Add-ons
Get Add-ons, Extensions, themes, plugins, installation
Restart Firefox to complete your changes Restart firefox
HP Smart Web Printing
Norton IPS ...
Norton Toolbar...
So on
Why is this happening and how do I solve this problem? I am just about ready to switch back to Explorer.

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Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
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