When i try to open iTunes I get error message "MSVCR80.dll was not found"

When I try to open iTunes I get error message "MSVCR80.dll was not found"

Hey Manyangels!
Here is an article that will help you troubleshoot this issue with your iTunes:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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  • When i try to open itunes i get error message 11721. How do i open it???

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    Process:         iTunes [11721]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.0.1 (11.0.1)
    Build Info:      iTunes-1101012001000000~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [102]
    Date/Time:       2013-01-16 19:50:58.197 +1300
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          440384 sec
    Crashes Since Last Report:           13
    Per-App Interval Since Last Report:  22 sec
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                      DE746E53-9C52-457A-A925-2FF451D0DDB0
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.iTunes                        0x00244ce7 0x1000 + 2374887
    1   com.apple.iTunes                        0x00244c3b 0x1000 + 2374715
    2   com.apple.iTunes                        0x00014dc6 0x1000 + 81350
    3   com.apple.iTunes                        0x00014546 0x1000 + 79174
    4   com.apple.iTunes                        0x0018b741 0x1000 + 1615681
    5   com.apple.iTunes                        0x0018b47f 0x1000 + 1614975
    6   com.apple.iTunes                        0x0018b3d6 0x1000 + 1614806
    7   com.apple.Foundation                    0x95383db3 _nsnote_callback + 176
    8   com.apple.CoreFoundation                0x98faa763 __CFXNotificationPost + 947
    9   com.apple.CoreFoundation                0x98faa16a _CFXNotificationPostNotification + 186
    10  com.apple.Foundation                    0x95378c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    11  com.apple.Foundation                    0x9538605d -[NSNotificationCenter postNotificationName:object:] + 56
    12  com.apple.AppKit                        0x9866f511 -[NSApplication finishLaunching] + 493
    13  com.apple.AppKit                        0x9866ef0d -[NSApplication run] + 79
    14  com.apple.iTunes                        0x00189032 0x1000 + 1605682
    15  com.apple.iTunes                        0x00188eb1 0x1000 + 1605297
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x942a2382 kevent + 10
    1   libSystem.B.dylib                       0x942a2a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x942a1f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x942a1cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x942a1781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x942a15c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x942a1412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x942a19a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x942a15c6 start_wqthread + 30
    Thread 3:
    0   com.apple.CoreFP                        0x14800580 0x1476f000 + 595328
    1   com.apple.CoreFP                        0x149b0454 0x1476f000 + 2364500
    2   com.apple.CoreFP                        0x158106ea fdjkDSAFjklaf2s + 398442
    3   com.apple.CoreFP                        0x15701434 X46O5IeS + 3956
    4   com.apple.iTunes                        0x00cf9a27 0x1000 + 13601319
    5   com.apple.iTunes                        0x00c8507e 0x1000 + 13123710
    6   com.apple.iTunes                        0x00cc6891 0x1000 + 13392017
    7   com.apple.iTunes                        0x00ca71d4 0x1000 + 13263316
    8   com.apple.iTunes                        0x0018b155 0x1000 + 1614165
    9   com.apple.iTunes                        0x0018ace9 0x1000 + 1613033
    10  com.apple.iTunes                        0x00006233 0x1000 + 21043
    11  libSystem.B.dylib                       0x942a9259 _pthread_start + 345
    12  libSystem.B.dylib                       0x942a90de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x9427bafa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x9427c267 mach_msg + 68
    2   com.apple.CoreFoundation                0x98f8c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x98f8b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x98f91304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x00145586 0x1000 + 1328518
    6   com.apple.iTunes                        0x00006233 0x1000 + 21043
    7   libSystem.B.dylib                       0x942a9259 _pthread_start + 345
    8   libSystem.B.dylib                       0x942a90de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x942a9aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x942a975e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x942fb0cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
    3   libSystem.B.dylib                       0x942dd616 pthread_rwlock_wrlock$UNIX2003 + 289
    4   com.apple.iTunes                        0x00cfa74c 0x1000 + 13604684
    5   com.apple.iTunes                        0x00c836ec 0x1000 + 13117164
    6   com.apple.iTunes                        0x00c80750 0x1000 + 13104976
    7   com.apple.iTunes                        0x00cc69c6 0x1000 + 13392326
    8   com.apple.iTunes                        0x0000a46a 0x1000 + 37994
    9   com.apple.iTunes                        0x0037d689 0x1000 + 3655305
    10  com.apple.iTunes                        0x0037ce89 0x1000 + 3653257
    11  com.apple.iTunes                        0x00006590 0x1000 + 21904
    12  com.apple.iTunes                        0x00006233 0x1000 + 21043
    13  libSystem.B.dylib                       0x942a9259 _pthread_start + 345
    14  libSystem.B.dylib                       0x942a90de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xbffff500  ecx: 0x00000000  edx: 0x00000000
      edi: 0x03069a00  esi: 0x03069a00  ebp: 0xbffff4a8  esp: 0xbffff470
       ss: 0x0000001f  efl: 0x00010246  eip: 0x00244ce7   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -  0x1363fff  com.apple.iTunes 11.0.1 (11.0.1) <444BDAE6-6868-37AD-BEBE-E49160D90271> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x15f2000 -  0x1672ff7  com.apple.iTunes.iPodUpdater 10.7 (10.7) <E58B7DE1-054E-302F-B1B1-09DA51D08F04> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x16a9000 -  0x16ceff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x16f6000 -  0x16fbff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x1701000 -  0x19ddfe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
    0x19ff000 -  0x1a32fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
    0x1a3f000 -  0x1b09fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
    0x1b20000 -  0x1b62fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
    0x1b67000 -  0x1bacff7  com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
    0x1bcb000 -  0x1f36ff3  com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
    0x1f9b000 -  0x22dbfeb  com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
    0x1476f000 - 0x1591ffe7  com.apple.CoreFP 2.2.31 (2.2.31) <B1D19195-0B2E-9215-E200-4376C4D90C6F> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x16c93000 - 0x16c94ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x90003000 - 0x9022eff3  com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x902ef000 - 0x903f1fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
    0x903f2000 - 0x904a0ff3  com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x904a8000 - 0x90813ff7  com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x90814000 - 0x90814ff7  com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x90815000 - 0x90868ff7  com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9087c000 - 0x908c0fe7  com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x908c1000 - 0x909effe7  com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x90a13000 - 0x90aa5fe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x90ae2000 - 0x9115dff7  com.apple.CoreAUC 6.11.03 (6.11.03) <42B31B0F-18F9-29D2-A67C-7B81A47F6D67> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x91196000 - 0x911a2ff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
    0x911a3000 - 0x911aaff7  com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x9164e000 - 0x91658fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x916ac000 - 0x91758fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x9176f000 - 0x917b5ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x917b6000 - 0x917baff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x917bb000 - 0x91a21ff7  com.apple.security 6.1.2 (55002) <3FA54D69-5476-78DD-0AFC-D6697263890E> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91a22000 - 0x91a30fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
    0x91a45000 - 0x91a9ffe7  com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x91ba7000 - 0x91bfdff7  com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
    0x91c0c000 - 0x91c1cff7  com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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    0x91db1000 - 0x91dbeff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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    0x920e3000 - 0x9211dff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
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    0x921d2000 - 0x921d4ff7  libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x921d5000 - 0x92206ff7  libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x92207000 - 0x92207ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x92208000 - 0x92265ff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x92266000 - 0x92267ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x92268000 - 0x922b8fe7  libTIFF.dylib ??? (???) <E8B31850-BFD4-48E6-B264-A4340CD19929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x923f5000 - 0x923fcff3  com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x925d7000 - 0x92650ff7  com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
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    0x9a886000 - 0x9a8c9ff7  com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x9a8ca000 - 0x9a8caff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9a8e4000 - 0x9abdefef  com.apple.QuickTime 7.6.6 (1791) <8E56F3DC-725B-0299-7E62-8599CA6EC4C0> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
    Serial ATA Device: HL-DT-ST DVDRW  GA11N
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2
    USB Device: Intuos5 touch M, 0x056a  (WACOM Co., Ltd.), 0x0027, 0x06200000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000 / 6

    That article has been withdrawn.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • I can't get Itunes to work after message that it was successfully installed.  Error message MSVCR80.dll was not found  Error 7.  Help?

    Help?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99229)

  • I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file.  Once the file was deleted I was able to open iTunes without difficulty.  Note that I am running Windows 8.  Hope this helps!

  • When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

    When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

    Upgrade iTunes to the latest version. It should be 10.5.3.

  • HT203175 When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. Any help out there?

    When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. And itunes will not start up. Any help out there?

    Hi did you ever get a solution to this problem? Having the same issue myself!

  • I installed itunes and quick time  but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096)"

    I installed itunes and quick time  but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096).  I have removed both itunes and quicktime from my computer and re-installed them and I still get the same message.  What do I do to get itunes to work?

    That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • I was today invited to upgrade my iTunes when I logged on.  Update failed. Every time I now try to open iTunes I get error messages.  Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

    I was today invited to upgrade my iTunes when I logged on.  Update failed. Every time I now try to open iTunes I get error messages.  Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

    I too had this problems (Windows 8.1).  A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
    Today I fixed the problem by:
    Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
    Uninstall ALL Apple Software using Control Panel / Programs and Features.  I uninstalled:
    iTunes
    QuickTime
    Apple Mobile Device Support
    Apple Application Support
    Apple Software Update
    Bonjour
    Delete the folders:
    C:\Program Files (x86)\iTunes
    C:\Program Files (x86)\Common Files\Apple
    Restart the computer
    Reinstall QuickTime
    Reinstall iTunes
    Everything works GREAT now, including the iTunes store.  You will not lose your media files, I got everything back, all my settings, playlists, etc.

  • HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • I downloaded Firefox 4 onto my PowerPC G4 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application "Firefox" because it is not supported on this architecture. I can't find my Firefox 3.6.16 I'm on Safari.

    I just want to download Firefox 3.6 again
    I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.

    Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.

  • When I try to download iTunes, I get error message indicating that the download is for 32-bit, whereas I need 64-bit. How do I download 64-bit iTunes?

    When I try to download iTunes, I get error message indicating that the download program is for 32-bit, whereas I have 64-bit. How can I download 64-bit iTunes installer?

    What version of windows do you have ? 64 bit only exists for Vista and Windows 7, not for XP (http://support.apple.com/kb/DL1047)

  • Hello, just wondering how i can fix my itunes when i keep getting these msges, MSVCR80.dll was not found and error 7 (windows error 126). can anybody help. cheers.

    hello, just wondering how i can fix my itunes when i keep getting these msges, MSVCR80.dll was not found and error 7 (windows error 126). can anybody help. cheers.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

    Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

    Hello emeraldhopes,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Best of luck,
    Mario

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