When I try to play a movie I get an error saying this computer is not authorized when I sign in and authorize it i am told it is already authorized.
When I try to play a movie I get an error message saying the computer is not authorized to play the movie.
When I go to my account to authorize the computer it says this is already authorized.
Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock
Similar Messages
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When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).
Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem. -
I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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I try to play rented movies, but get an error message 42110
I try to play rented movies, but get an error message 42110. What do i do ?
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
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When I rry to paly a song in my itunes libery, I get an error saying "this song could not be used because the original file could not be found". I do I find the orginal file?
Hello crispinofromfl,
Thank you for using Apple Support Communities.
For more information, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Have a nice day,
Mario -
When I try to update my apps I get a message saying - your
account is not valid for use in Pakistani store . How do I change
this ?See this support document. http://support.apple.com/kb/HT1311
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After downloading software for 123Cheese Photobook (Australia), when I try to open the program, i get: "Initialization error... Could not create the application support directory 'Macintosh HD:Library:Application Support:123 Cheese:'. Please help. The MacBook Pro is one day old.
ThanksHi, Im am also having this same problem,same message, trying to make a photobook with a non-refundable voucher. my Macbook pro is like 2 months old and im up to date with all of my updates.
What ended up happening with this problem for you because, Ive emailed cheese123 3 times and they haven't replied???
Can you help me? Thanx -
can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?
It says: WebGL Renderer (WebGL unavailable)
What is the value of the WebGL prefs (webgl.disabled and others) on the <b>about:config</b> page?
Are any webgl.* prefs bold (user set)?
You can try to force webgl (webgl.force-enabled -> true) to see if that has any effect.
To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
If you see a warning then you can confirm that you want to access that page.<br />
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold(user set).
*Preferences can be reset to the default or changed via the right-click context menu. -
windows is telling me that a new version of itunes is available. but it is the one i currently have. i have also gone into my controll panel and repaired itunes. still not working. any suggestions?
izzyjay.... I am having the exact same experience you are with Itunes.... everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime.... it has further messed up the connection to AppleTV as well.... another upgrade that seems to break everything..... just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly -
I am trying to use my netflix and when i try to play a movie i get a green screen and the audio
i am trying to play a movie and i aget the audi but i also get a green screen
iTunes Store: Accepted forms of payment
Apple accepts different payment methods in different countries.
follow the steps listed in the link to see, it may not let you use a debit card. -
I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server". What do I do to fix it?
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
When I tried to open my iphoto program yesterday and a box popped up saying ( iphoto is unable to open this library, the library has issues that require rebuilding to correct) Does this mean I have lost all my photos? And how do I rebuild it? I don't understand, It was working fine the last time I used it. Need help!!
It just needs to rebuild the database. You do have your iPhoto library backed up to an external source just in case?
And how do I rebuild it?
Hold down the Option + Command keys then launch iPhoto.
Select the first option.
iPhoto 9.0 Help (iPhoto '11): Back up your iPhoto library -
When I try to download an app I get an error saying Your Apple ID has been disabled
When I attempt to download an app, I get the following message: Apple ID disabled.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am having issues with Quicktime. It would not open, so I tried to "delete" it and re-intall. When I did that, it would not let me install it and I got a message saying it could not install because I already had it.
So, I guess what I need to know is how do I un-install Quicktime (even though the icon is gone) and then re-install it.
Thanks!Yes I had that problem this week. Did search in finder and dragged all files to trash,including any attempted down loads of updated quicktime, emptied, restarted and then down loaded latest version and all ok.
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