When I try to purchase something, it dont succeed and it tells me to contact the support

Click here and request assistance.
(85424)

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HT201304 I m playing the ghostbusters game and I'm facing a problem when I try to purchase something from App Store! I made actin tact to the support guys and told me that this is a apple issue! I don't have any other purchase troubles with App Store ! He

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What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

What do I do when I try to buy something from a game and it tell me to go to support what do I do

I'm playing a game and when I go to buy something it tells me that the purchase can not be completed to go to apple support so what do I do now?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(100453)

I am trying to purchase something within an app and it tells me to contact itunes support to complete this transaction then it says cannot connect to itunes store what is the solution

What is my solution

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

HT3702 When i try to purchase something like a song, it says i need to enter the security number on my card.. and when i do it says i need to enter a valid number. Even though that is the correct number.

When i try to purchase something on itunes it says I need to entrer the security code on my card and when I do it says i need to enter a valid one.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

I tried buying gems on Dragonvale and it tells me to contact the support for apple and denies purchase

I can't do purchase on Dragonvale tells me to contact iTunes support

Do you have a credit card on file with itunes? Also if itunes tried to charge your card and it couldn't, ie card expired or not enough funds, then you have to update it first before any purchases can be made.

HT201303 when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records

When I try to purchase something it tells me my purchase cannot be completed .please apple support. Com/ itunes

When I try to purchase something it tells me my purchase cannot be completed .please apple support. Com/ itunes

Okay, the obvious answer, have you tried contacting iTunes Store support? http://www.apple.com/support/itunes/contact/

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

When I try to click on print in Mapquest and PDF documents I cannot get the popup to print the page

When I try to click on print in Mapquest and PDF documents I cannot get the popup to print the page when I click on "print."
I have to type the URL in Google Chrome browser and the print button works fine.
How can I get the print popup to work in Firefox 6.0?

My sister's 5s is having the same issue since yesterday.
Neither resetting via holding home+power buttons helped, nor the "reset all settings" in the settings. The only option left is erasing the iPhone and setting it up as a new phone ( or restoring from a backup?)

HT201304 when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

You need to do as requested...
Use this Link > Apple Support iTunes Store Contact

HT1491 I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.

I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.

It means exactly what it says.
You need to contact itunes support to complete your purchase.

I just purchased something and it tells me to contact iTunes support to complete the purchase?

I just purchased something and it tells me to contact iTunes support to complete the purchase?

These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT204074 When I try to purchase coins for Jackpot I'm told I have to leave the German store but my account shows the US store, what can I do to change it?

I used the German store to purchase a song. I've tried to switch back to the US store and my account shows that I have, but when I try to purchase anything I'm told that I have to switch back to the US store. If my account shows that I'm with the US store, where do I go from there. It's making me crazy!

I had this problem a few months ago, just go to Settings > View Apple ID > Country and go through it all again, so select US, then keep going and verify your payment info and it should stop it - I haven't had any problems since I did it with mine.

HT4009 When I try to purchase something in my game it says please contact iTunes store to complete transaction

Please help...
When I purchase something in my game it says contact iTunes support to complete transaction

I have the same problem but whenever I contact ITunes support I can't find my specific problem.

When I try to purchase something, it dont succeed and it tells me to contact the support

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