When I try to read a PDF file, the window opens and then disappears after a second or two. This began after the last Adobe update. I tried accepting the Adobe terms using Eula.exe but that disn't solve the problem. What do I do?

I can no longer read PDF files. The window opens and then disappears after a second or two. This began after the last Adobe update. I tried accepting the Adobe terms using Eula.exe but that disn't solve the problem. What do I do?

Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

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It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
*http://kb.mozillazine.org/Unable_to_save_or_download_files
You can set the pref browser.download.manager.scanWhenDone -> false

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I can'tead PDF files when I try to I get jumbled lettrs only

Hey johnw25259354,
Could you please let me know what version of Adobe Acrobat and OS are you using.
How were the PDFs created and check if the fonts were embedded (under File> Properties> Font)
Please let me know.
Regards,
Anubha

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Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been dama

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I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
the log says the bellow details...what's the problem and how can i resolve it? thanks.
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
Cambria not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%
Stack:
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

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I am not sure what is happening, but if you are unable to open pdf file whilst they are on your computer, it is unlikely that you will be able to open pdf files that are on the internet.
I am not sure your problem is with firefox, because it seems you may not be able to open pdf files even with another application such as Adobe Reader.
The runtime error message is probably generated by your OS Vista, and indicates you have a problem with whatever you are trying to run.
* see [http://windows.microsoft.com/en-US/windows-vista/What-is-a-runtime-error MS link] '' " What is a runtime error? " ''
Post back again once you are able to open ordinary pdf files that are on your computer.
* see also [http://www.adobe.com/uk/products/reader.html Adobe Reader website]

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Hi,
Please let me know if your files are big. complex, or image files?
If you sill have the same error message then please share your files with us so that we can look at them using below site:
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[private data removed]

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Hello there,
Have you checked if your PDF Plugins are updated? https://www.mozilla.org/en-US/plugincheck/
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When I try to download a pdf file all I get is a black screen

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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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What is your Reader version?
Can you try to disable Protected Mode (Edit | Preferences | Security (Enhanced)).

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This is designed to be done right away with a new iPhone.
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I downloaded some apps for my ipho in the apptrackr site, the apps are shown in my itunes library but when i try to sync those apps at first it works and then it says an error occur (0xE8008001). How can I sync them without the error?

I downloaded some apps for my ipho in the apptrackr site, the apps are shown in my itunes library but when i try to sync those apps at first it works and then it says an error occured (0xE8008001). How can I sync them without the error?

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You must go through the iTunes app store.

PDF files would just opened and disappeared

Our internet provider is Bell and their security system is now with McAfee. This morning I got a message from McAfee that a new Adobe Reader update should be installed. I did but now I could not read any PDF file. The PDF files would just opened and disappeared. I tried different configuration but still could not open PDF files. Please help.

Hi Pat,
Thank you very much for responding to my problem.
Our operating system is Windows 7 (64). Adobe Reader was working fine until we got a suggestion from McAfee to upgrade it to version XI.   After the upgrade, whenever we open our PDF file, the file just opened blank for about 3 seconds and disappeared (closed by itself). The PDF files were not deleted from the system, just unable to read as Abode Reader just closed itself.
We tried many options, such as:
1.      Many restarts
2.      Uninstalled and Reinstalled (as Administrator)
3.      Reinstalled previous version (Adobe Reader X)
4.      Disable McAfee
5.      Etc.
After all these tries and repeated a few times, still could not be able to read any PDF file (those were perfectly fine before yesterday upgrade to version XI).
Thanks, Hung.

When I try to read a PDF file, the window opens and then disappears after a second or two. This began after the last Adobe update. I tried accepting the Adobe terms using Eula.exe but that disn't solve the problem. What do I do?

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