When I try to sign into photoshop elements I keep getting error code 400 connection error. I am connected to wifi and have no connection problems anywhere else. How do I fix this?

When I try to sign into photoshop elements I keep getting error code 400 connection error. I am connected to wifi and have no connection problems anywhere else. How do I fix this?

FRANK M
What computer operating system is your Premiere Elements 9 running on? I will assume Windows 7, 8, or 8.1 64 bit for now.
As for the Help Menu/Update way for updating, are you doing that with antivirus and firewall(s) disabled? If not, please do so.
Do you have the 9.0.1 Update of the program installed? What version of Camera Raw do you have installed?
Premiere Elements 9 is an older program where you can still do manual installs for that one and only Update. And, Camera Raw for 9 is no longer being updated.
For the 9.0.1 Update
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
Camera Raw (last update possible for 9) is 6.5
Camera Raw-compatible Adobe applications
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
Please review and consider the above, and then let us know the outcome.
Thank you.
ATR

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