When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)"  I have tried many many times and keep getting the same message.  How do I resolve?

When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)"  I have tried many many times and keep getting the same message.  How do I resolve?

First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Similar Messages

  • HT201210 I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message

    I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?

    Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes

  • Adding Picasa account: Android error - There was an error creating your account. Please try again.

    I successfully synced with gmail (contacts, mail, etc.), youtube, as well as some other services. I am unable to create the account that accesses Picasa. Each time I try, I enter the email and userid for my account, and I get the same error message "There was an error creating your account. Please try again". I verified that the username and password are correct by signing into Picasa Web directly. A number of other people are experiencing this problem, as can be seen here: http://www.google.com/support/forum/p/Picasa/thread?fid=446b5bd3493325ff0004ad7d643c968c&hl=en
    Does anyone know what to do to make this linkage work? I want to be able to use the integrated gallery to access my Picasa pictures.

    Oracle forums: current quality level...

  • Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

    Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

    Hello emeraldhopes,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Best of luck,
    Mario

  • Your request couldn't be processed.  We're sorry, but there was an error processing your request. Please try again later.

    Hi I am getting this message at apple.com store when checking my ATT upgrade availablity.
    I for sure have an upgrade on the line i am checking in fact it is out of contract.
    All my other lines cheking are fine even at best buy .com upgrade is OK.
    But for many days at apple all I get is this message Your request couldn’t be processed.  We’re sorry, but there was an error processing your request. Please try again later
    again all my other lines are fine i tried checling with apple app sticll same error mesage
    ATT is no help the person at APPLE so far no help
    Running out of time want to order iphone 6 at 2 am central friday.
    Has any doing a att upgrade check received this message ???
    thanks for any help
    Trido

    Hi I am getting this message at apple.com store when checking my ATT upgrade availablity.
    I for sure have an upgrade on the line i am checking in fact it is out of contract.
    All my other lines cheking are fine even at best buy .com upgrade is OK.
    But for many days at apple all I get is this message Your request couldn’t be processed.  We’re sorry, but there was an error processing your request. Please try again later
    again all my other lines are fine i tried checling with apple app sticll same error mesage
    ATT is no help the person at APPLE so far no help
    Running out of time want to order iphone 6 at 2 am central friday.
    Has any doing a att upgrade check received this message ???
    thanks for any help
    Trido

  • "There was an error loading this content.  Please try again later."

    I've had my Apple TV since December.  I rented several movies from the iTunes Store with no problems.  This April, when I tried to rent a movie, it gave me the following message when I attempted to play the movie: "There was an error loading this content.  Please try again later."  All other functionality on the Apple TV is fine.  My internet connection is working perfectly.  The Apple TV is connected to the network.  This occurs regardless of which movie I rent (I've tried four!) and when I attempt to rent a movie.  This is very frustrating!

    I also get the message " An error occurred loading this content. Try again later." Though I have tried later many times nothing changes except for the speed at which i receive the error. It seems to correlate with the activity in the network. If there are more devices pulling from the network ( meaning the download speed should be slower) I receive the error message faster, this makes sense in that its failing faster.
    I have tried:
    A different network.
    Apple Tv's "Test Network"
    Signing out and back in to my iTunes account.(Including updating the billing information)
    Reset All Settings
    Restore
    Software Update (Software is up to date)
    Called Apple. (They said its probably my internet speed)
    Notes:
    I have Played HD iTunes content previously.( On the previous version of Apple Tv software)
    I believe my internet speed is less than 2.5 Mbps.
    Everything else on my apple tv works fine.
    I believe the most recent update to Apple Tv has, for some reason, disabled the ability to slowly buffer the content you rent on iTunes. Previously I could rent a movie or tv show and select play, then you could navigate anywhere in the apple tv menu until a message appeared saying your content was ready to play.
    I want to go back to the old software.

  • AppWorld - There was an error processing your payment. Please try again. (EC 10000)

    Hi, I can not buy the program on your credit card. Set free, paid - Error There was an error processing your payment. Please try again. (EC 10000). What should I do?

    Hi nvv555,
    Welcome to the BlackBerry Support Community.
    This KB article should provide more information on the Error ID 10000 you are receiving. "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World. http://bbry.lv/HVyMRD
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • My iphone 4 with 4.3.3 upgrade to 5.1.1,it said to me I should active it,I buy a active-card but it say 'Your request couldn't be processed.We're sorry, but there was an error processing your request. Please try again later.'  What's wrong with my iphone

    my iphone 4 with 4.3.3 upgrade to 5.1.1,it said to me I should active it,I buy a active-card but it say 'Your request couldn’t be processed.We’re sorry, but there was an error processing your request. Please try again later.'  What's wrong with my iphone

    It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
    Was it?

  • HT1386 my ipad won't sink; I continually get message:  itunes was unable to load data class information from Sync Services. Reconnect or try again later.  I have done both several times and still receive same messaage.

    My iPad won't sink with my computer.  I continually receive this message: "iTunes was unable to load data class information from Sync Services.  Reconnect or try again later."  I have tried this over a number of days and receive the same message.  Any suggestions??

    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    ITunes: Syncing media content to your iOS devices
    http://support.apple.com/kb/ht1351
    There are some similar posts on the right side of this page (More Like This). Look at those posts.
     Cheers, Tom

  • Curve 9300 error message: there was a problem during installati​on. Please try again when using app world

    hi 
    I have a curve 9300 using os 6 and the latest app world 2.1.1.. something
    when i try to download apps it initiates the download then after a couple of seconds after starting it shows the error message "there was a problem during installation. Please try again"
    i have tried ALL the suppourt forums (KB26671 and KB30074) and suggestions/threads and called my network but none have worked. 
    these were reinstallign app world, making a new blackberry id as the other email address was associated with an old blackberry, security wiping the phone then restoring it and entering the new bb id, changing the date to 2014 and then hard wiping the phone and restoring it
    i have twitter, facebook and bbm ect apps but these are RIM made i think and already preinstalled. everything else on the phone works fine
    i have tried both wifi and network internet and battery pull
    i really dont know what else to try or who else to contact to fix it. very annoying paying for a service you cant even use!
    any help or more ideas would be great! 
    thanks

    Hello carckberrypie,
    In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone http://bit.ly/aSediX
    Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
    Link: http://www.blackberry.com/btsc/KB14058
    Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
    Link: http://www.blackberry.com/btsc/KB10339
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • There was an error processing your request. Please try again

    Man oh man, I've been getting this error all day. What's up with the forums?

    Oracle forums: current quality level...

  • HT1222 This will not download on my iPad, I've tried several times and keep getting an error

    http://support.apple.com/kb/HT1222
    This update will not download on my iPad I've tried it several times and keep getting an error message

    The links that you posted describes Apple security updates. What exactly are you trying to download and what error message are you getting?
    If you are trying to update the iPad and you are usingn iTunes, disable your antivirus software and turn off your firewall.

  • When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview  cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

    when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview  cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

    You need to delete your preview cache and have Lightroom rebuild it.   Cache location can be found here.
    https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
    Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

  • I get the message 'There was an error in the App Store. Please try again later. (100)', every time when try to buy a software, i changed my billing info but it didn't work, what can i do?

    I get the message 'There was an error in the App Store. Please try again later. (100)', every time when try to buy a software, i changed my billing info but it didn't work, what can i do?

    Try here >  Mac App Store: "An unknown error occurred (100)" when purchasing

  • Face time no longer works for me. Lost my contacts even! Keep trying to change PWD and keep getting same error message: The server encountered an error processing registration. Please try again later. Can you advise? Thanks!

    Face time no longer works for me. Lost my contacts even! Keep trying to change PWD and keep getting same error message: The server encountered an error processing registration. Please try again later. Can you advise? Thanks!

    Face time no longer works for me. Lost my contacts even! Keep trying to change PWD and keep getting same error message: The server encountered an error processing registration. Please try again later. Can you advise? Thanks!

Maybe you are looking for

  • Unable to print from time capsule now

    I am using a Time Capsule, to which I have connected a USB printer (HP Laserjet P1006). I was able to print (a lot) over that setup and now, suddenly, without any apparent change, I can no longer print. I checked the printers & faxes in System Prefer

  • ICloud mail doesn't send from Mac since upgrading to Mavericks...

    Worked perfectly before upgrade yesterday, now, if I send an email on my Mac, it just stays in drafts, no sending progress bar in bottom left, doesn't show up in outbox or sent items either, simply jus sits there in drafts... No error message of any

  • Opening raw files in PSE5

    How do I open Canon EOS 7D raw files in PSE5?  EOS 400D raw files open fine, 7D raw files don't.

  • Exporting to camcorder

    Sorry but I look in all the menu and help file and I dont find what I was able to do with my Imovie6. Is it possibe to export from iMovie 08 to a mini-dv tape using a camcorder the way I was able to in iMovie 06? Is Imovie 08 not suppose to be an imp

  • Convert File[] to List File

    Hi , I have the following File[] File[] file1 = (File[]) ((List) t.getTransferData(DataFlavor.javaFileListFlavor)).toArray();At some point, I need to convert this File[] file1 to List<File> How can I do it? Please help. Any help in this regard will b