When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
Similar Messages
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Trying to update an app from appstore list,but requests a pass for an apple id that is not mine! how can it be?
The app must have been downloaded by somebody else that used their Apple ID on your iPad, since purchases are always tied to the ID that was used to make the purchase. Unless your iPad is glued to your side 24 hours a day and nobody has ever used the iPad but you, then anybody that has ever used your iPad could have done it.
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I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do
That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner -
Im trying to sync photos from my mac to my iPod nano 3rd generation, and an error keeps coming up that says "format could not be converted". How do I fix this?
Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
Finally, you can restart your computer.
Hope one of these helps!
Cheers,
GB -
I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?
Just confirming, when you have the trouble, the wifi icon is grayed-out or has all bars showing? I believe you are saying that is is grayed-out - not connected to your wireless router.
I have a Mini that started to lose connection to the Internet after the 10.7.3 update but still showed the wireless as connected. If I pinged the wireless router, I would get a quarter of the packets failing to return. The router was a Netgear that supported 802.11N connections. As a test, I set it to 802.11G (54MBps) maximum and the Mini worked fine for a week - no dropouts. And for the other devices that did support 802.11N, while there was a noticeable delay with downloads and pages loading, they still worked.
As another test, I changed the Netgear router to a Billion 802.11N model and the Mini has not had a problems since. (It is still using 802.11g). So it could be your router that is causing trouble for your Mac.
Have a look at some of the More Like This postings in the right column. There has been a number of Mac owners experiencing wifi connection issues and some very good suggestions as to how to resolve their issue. -
I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an error message about verifying my subscription when I click and get my subscription verified it ays "OK" and I clock to to application and then it jumps back to verification needed - and so it goes on and on and on and..
Here are two other examples of this happening..
I expected more from Apple.
https://discussions.apple.com/thread/6919109
https://discussions.apple.com/thread/6683814 -
I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
When I start my MacBook Air, I get a problem report on the Time Capsule 802.11n. When I click Continue, it asks for a password. I don't know what the password is because I didn't set this up. How can I find out what the password is?
Who set it up?
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I Updated my iPhone 5s and my sons iphone 5 to the IOS8 and after we did that we started getting each others text messages which I thjnk I fixed but we are still getting each others pictures, I want to keep him on my Apple ID I just don't want to share pictures and text messages. before the update we didn't have this issue but now we do please help fix this situation!
Hello cmdenham97
The question I have is how are using your Apple ID on both of the iPhones. If it is just for purchases, then you can just have that Apple ID for purchases and then have separate accounts for iCloud to sync that data. Check out the article below for more information.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Regards,
-Norm G. -
How do I remove an apple ID that isn't mine from my Ipod Touch
I am unable to update my apps or purchase apps in the App Store on my Ipod Touch. When I try to do this, it asks me to sign in with my password to an account that isn't mine (it belongs to a friend who has used my itunes before on my computer). I can't seem to get my own apple id/email to come up so I can proceed with the app store updates and purchases.
I have tried going to settings--> store and signing out, but I seem to still be signed into my actual apple ID.
As far as I know, all the apps on my ipod touch were purchased by me, so my own apple iD should be the only one that comes up when accessing the appstore.
Any ideas on how to make my own apple ID pop up when in the appstore would be greatly appreciated.When you go to Settings>Store can you sign out and sign in with your ID?
That should work with purchasing new apps. It is likely that the other users purchased apps with his account. You have to log into the account that purchased apps to update them. If you have apps that need updating that were purchased from more than one account, you have to update the apps one at a time until the remaining apps were purchased with one account. -
Resyncing my phone did not fix the problem. I also tried going into my store settings, on my phone, and logging out of my ID, and logging back in. It still shows her ID, but only when I am trying to update the apps that are already on my phone. I have to enter my own ID password to download new apps.
I deleted all of the apps off of my phone, and redownloaded them (from the Cloud), and that still did not work.
Does anyone know how to delete my wife's apple ID from my phone completely?Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
All you need to do is delete those apps belonging to your wife.
Check Settings > iTunes & App Store > Apple ID: > your own Apple ID here. If not, sign out here and sign in yours. -
When I try to sign in to the support community using one of my e-mail addresses and I put in nothing or what I thought was my apple support community user name I can get one of several messages
Ie.1. Please specify a user name
2.An account using this e-mail address already exists; only one account per e-mail address is allowed on Apple Support Communities
How do I find out what my Apple Support Communities user name isGood luck with this!!!
EVEN USING what WAS my Username, this is the exact problem I am having having entered my correct ID and Password.
Rgds
Rod
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