When i turn my ipod touch on it stays at a white screen whats wrong with it anyone
when i turn my ipod touch on the screen stays white what is the problem
That symptom is covered here:
iPod touch: Hardware troubleshooting
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How do I change the name of my ipod? It was used, i purchased it from a friend.
I have 4 pc's at home and an imac, but the ipod has the same error on all of them. sorry for not pointing that out, seems that it works only on a MAC OS X, cause my imac isn't an OS X and it can't read the ipod either, it recognizes it as an ipod,and gives me info on it, but it freezes up also when I try to open it...thanks for trying to help.
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When I turn my Ipod touch on it keeps asking me to sign in to Icloud I put my password it and it says its wrong I have reset it 10 times already what do I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings -
When I turn on my imac all I see is a white screen, the apple icon and a spinning pin-wheel that never stops spinning. My computer is stuck! Any Suggestions?
Follow all the steps at > Mac OS X: Gray screen appears during startup
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Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
okay so just as i was typing this the problem resolved itself, but when i went to charge my ipod i noticed ot stayed on the black screen with the apple for a good 10 minutes, so i pressed buttons furiously (!!) and the screen went white and then back on to the screen with apple again. this contiinued for a good 4 tries then eventually went on to my lock screen (which is the very beautiful dom howard not that you know who that is and i dont even know any of you so i dont know why im typing all of this out but i really enjoy typing it's an incredibly exciting past time of mine but unfortunately i havent used capital letters) just wondering if it will happen again
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
After using itunes to restore it i turned my ipod touch on and it stayed on the apple logo for a few minutes then it would change to a spinning wheel on a black screen then the screen would turn white and the process will repeat. I can still put it in dfu mode and recovery mode but they don't help. So hopefully someone in this community can help me. And this all started when i updated it to ios 6.1.3 from 6.1.2. and also my computer and itunes dont recognize it
See if you missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch was working fine until yesterday it just shut off with about half of charge left. I tried holding the power and home button but nothing. When I plug it into the charging wall outlet the low battery screen pops up and same goes for when I plug it into iTunes on my computer. I let it alone overnight to see if the battery would drain but same thing happened today. What should I do?
I have never seen this answer before but here's what worked for me and I found it accidentally.
I have an iPhone and an iPad and I only had 1 charger (my only Apple cord didn't work anymore so I had thrown it out and I thought maybe that was the problem, except my iphone charged fine with my pink cord) by my bedside, so I would just hook up the one that needed it the most before I went to bed. Well one day I woke up to find that my iPad had a low battery, with the red battery picture. When I plugged it into the charger, it just kept recycling to the Apple logo and then the spinning wheel of death, and back again.
I did some research and couldn't figure it out. People who thought it was a dead battery still had the same problem after they sent it in and got a new battery My iPad is not jail broken and half the "solutions" were over my head. I have over 1300 apps on my iPad, not to mention thousands of pictures, that I was just feeling so bereft and sad that I might have lost everything. So I just let my iPad sit, and drained the whole battery down to the nubbin. It was 2-3 days without a charger that I just let it sit.
Then I put it on the charger again and I noticed I still got the red battery symbol, but the red was a thinner slice. I went to work and left it on the charger all day. When I returned, one of my FB notifications came on and bam, there it was, my sign on screen or whatever it's called, where you slide the thingy across. And it was back!!!!!!
So I was overjoyed. I'd also had a problem syncing with a warning that it overloaded my USB port. It was a separate problem, but I was able to sync it after that, and my iPhone too, so I was ecstatic.
Then the battery thing happened again about a week later. I thought I had been diligent about keeping it charged but it went down after only a day off the charger. Realized that I had FB and mail notifications notifying me in the startup screen, so that it was constantly turning itself on and off. I have almost 5000 FB friends and 10 email accounts, so that was a lot of steady activity that I wasn't really aware of. I have now turned off all notifications to every app, since they also come on my phone AND I bought a 2nd cord, a purple one, so now I'm set and don't expect to ever have that problem again.
Hope this helps everyone who thought they had a brick. -
my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
When I turn on my iPod touch it will not do anything except display the image of the USB cord plugging into iTunes. What is the problem?
It is telling you to connect the iPod to your computer and restore via iTunes
iTunes: Backing up, updating, and restoring iOS software -
I recently changed cable providers, so my email changed too. I was able to change my iMac to a new email and reset the password, but I am not able to use that email with my iPod touch. It still has my old email locked in when it asks me for my password. I don't remember the pasword because I tried to modify it when I did my iMac, and can't remember which password and capital letters I used. I am not able to back up my iCloud and am afraid to finally upgrade the software until I have this problem fixed. My secret question answersare wrong, and can't use the old email to reset because I have no access to that email account anymore. Can anyone help? If not I got to pay $19 to Apple support to fix it. Thanks.
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
When I connect my iPod touch 2 32GB, the computer shows blue screen and it will restart
When I connect iPod to PC, a blue scresn appears and the computer is restarted, what can I do? Thanks in advance
Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device -
my ipod doesn't allow me to do the thiings it used to. It would change the time and date and everytime i'd turn it to the correct date it would go back when i clicked a new app. it wouldn't load apps corectly because of this date and time problem. So i decided to erase everything and start fresh. But now it won't even load properly it just stays on the apple screen with the loading spin thing stuck. someone please guide me into fixing this problem
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My ipod touch 4th gen. is stuck on white screen of death.
I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it? HELLLPPP MEEEE!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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