When I type in my account password, the password "dots" gray out and the message "There has been an error" appears.  I cannot access my computer in any way.  Any help would be appreciated.  Thank you.

When I attempt to sign in to my administrator (or other) account  the computer hesitates, the password "dots) gray out, and the message, "There has been an error" appears.  I have tried the usual methods of password recovery but nothing has worked so far.  I would appreciate any help you can give me.  Thank you very much for your attention to my problem.

JD1100 wrote:
I have MacKeeper installed
Oh dear.
Many users will see references to an application called MacKeeper on various web sites and via pop-ups on their browser. Not only is it expensive for what it purports to do (freeware applications that do the same or more are readily available), it can sometimes install itself without the user realising it, and it can be very tricky to get rid of.
Most positive reviews of it have been found to have been paid for by Zeobit (developers of MacKeeper) in the form of ‘free upgrades’ etc. For example (posted by fellow contributor Softwater), on their Facebook page and on their webpage they have this apparent endorsement from UNC Charlotte:
https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-18670779-12515 7/450-259/Screen+Shot+2012-06-17+at+17.04.04.png
Softwater contacted the Director of IT at the College of Arts and Architecture UNC Charlotte, about whether they endorse MacKeeper and his response, quoted here, was:
No, please do not download and install MacKeeper. We have seen problems with this software in the past.
MacKeeper has been described by various sources as highly invasive malware* that can de-stablize your operating system, adding that it is unethically marketed, with a history of making false advertising claims, by a company called Zeobit and a rip-off.
For more details about Zeobit’s alledgedly fraudulent advertising and paid-for ‘reviews’, and their dubious marketing practises, read this:
http://stemmings.com/the-truth-about-mackeeper-scam/
Further opinion on it and how to uninstall MacKeeper malware can be read here:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
MacKeeper have recently said that the uninstaller from here:
http://applehelpwriter.wordpress.com/2011/09/21/how-to-uninstall-mackeeper-malwa re/
now works.
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245

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