When i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

hello
when i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

Hi, Corinneact. 
Thank you for visiting Apple Support Communities. 
The usual cause for errors is that the security question responses are case sensitive.  If case sensitivity is not an issue with your answers, see the last step in the attached section of the article below. 
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. 

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