When I update my Elements 2 to Elements 11, can I just install the new version?
When I update my Elements 2 to Elements 11, can I just install the new version, or do I need to uninstall the old version first?
Also, can I bring version 2 files into version 11?
you don't need to uninstall your older version.
you can migrate your catalog: http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html
Similar Messages
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Why can't I install the newer version of Flash when I already have the older one?
My virus software is turned off. I have Flash currently on my computer. In the troubleshooting page I can see the clouds in the picture so I know my current flash is working. I went into the internet settings for add-ons and the flash is currently enabled. Why can't I install the newer version of Flash? I tried the run and save option and it still didn't work. I can see the installer in my downloads folder. But, all I get is a black blank box that does nothing. What else can I try to get the installer to actually install the updated version of flash?
Try the offline installer(s)
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player for Mac OS X -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Problem with update MUSE CC 2014.2 (october 6). after upgrading to the new version of Muse crashes very often (out without notice).
HELP! i can't get ANYTHING done in the new muse - keeps closing. once it crashes - i can't get the file back open!
i've lost all my work!
from my desktop - when it stared happening was with the updated version:
Logging in build 2014.2.1.10 started at: Mon Nov 03 13:36:38 2014
========================================
[00:00:42.416] Opening file '\\D-LAPTOP\_websites\dsbees muse\dsbees.muse' with status:success size:9797632 mod Date:Tue Sep 23 15:51:42 GMT-0500 2014 highestUID: 3548
[00:01:03.898] Preparing to Save As over "\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse" exists: true
[00:01:17.516] SaveAs complete for file '\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse' file size:9830400 mod Date:Mon Nov 3 13:37:51 GMT-0600 2014 highest UID:3551
Build 232: Mon Nov 3 19:41:03 2014 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 232: Mon Nov 3 19:41:03 2014 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 232: Mon Nov 3 19:41:07 2014 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 232: Mon Nov 3 19:41:21 2014 UTC: Error: CSI: IMS: Connect: Error Code: I-200 Error Message: No Account
Build 232: Mon Nov 3 19:41:21 2014 UTC: Unknown IMS error 'SHARED_NOACCT_ERROR' has occurred when retrieving IMS token.
Build 232: Mon Nov 3 19:41:57 2014 UTC: Opening file '\\D-LAPTOP\_websites\dsbees muse\dsbees.muse' with status:This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version. size:9797632 mod Date:Tue Sep 23 15:51:42 GMT-0500 2014
Build 232: Mon Nov 3 19:41:57 2014 UTC: This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version.
Logging in build 2014.2.1.10 started at: Mon Nov 03 13:43:17 2014
========================================
[00:00:21.481] Opening file '\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse' with status:success size:9830400 mod Date:Mon Nov 3 13:37:51 GMT-0600 2014 highestUID: 3551
[00:00:30.373] AssertInDebug: Unable to run recovery. User file remains locked after 5 second pause.-assertInDebugOnly+DataBase/recover+MuseSite$/recover+MethodInfo-2886+DataBase$/run Recovery+apply+UIComponent/callLaterDispatcher2+UIComponent/callLaterDispatcher+end stack
[00:00:30.404] Failed to recover file:\\D-LAPTOP\_websites\dsbeesTWO\dsbeesTWO.muse
[00:00:30.420] Calling openConnection for file that doesn't exist? C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\JXRoDn335LE0UosOdoStnQ Parent folder exists.
[00:00:34.429] open of SQL connection failed for C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\JXRoDn335LE0UosOdoStnQ
[00:00:34.429] Failed to open mini-save connection B "C:\Users\Owner\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2\Local Store\Recovery\JXRoDn335LE0UosOdoStnQ" Doesn't exist. Folder exists. error:SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'
[00:00:34.429] EXCEPTION:[SQLC/internalOpen] SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'-SQLConnection/internalOpen+SQLConnection/open+DataBaseConnectionWrapper/o penConnection+MethodInfo-28954+EventDispatcher/dispatchEventFunction+EventDispatcher/dispa tchEvent+MethodInfo-28938+end stack
[00:00:34.445] AlertAndExit because of: [SQLC/internalOpen] SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001' -
Can i un-install the old versions after 2014 update
I now have 3 versions of every application installed on my desktop,
CC
64bit
(2014)
can i un-install the old versions after 2014 update?
aldo I have a 64bit platform is the new (2014) 64bit or do I have to install that version????!!??We don't overwrite your apps so you can keep previous workflows.
Delete apps you don't want when you are ready.
Please refer to:
https://helpx.adobe.com/creative-cloud/faq.html#deskApps
http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.htm
Regards
Rajshree -
I just downloaded the new version of Firefox (ver 4). Now when I open Firefox I get the address bar but the information part of my screen is blank. This happens on all web sites. How do I fix this? IE works fine.
Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]] -
I have just installed the new OSX Lion. What is the ugly sound that I hear when I open Safari?
See:
*Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
*https://support.mozilla.org/kb/settings-network-updates-and-encryption#w_general-tab
*http://kb.mozillazine.org/accessibility.blockautorefresh
*http://kb.mozillazine.org/Accessibility_features_of_Firefox
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" -
When the message arrives, the message tone sound that many times. How this problem can be solved? I installed the new version, but the problem is not resolved, the future is to be taken into account in the new version of this?
I'm not sure I understand the question, is the message tone going more then once?
Turn off repeat message alert here:
settings > notifications > messages > repeat alert > never
Some people have found this does not stop the repeat miessage tone,
if you are one of those then I suggest you contact Apple:
http://www.apple.com/feedback/iphone.html
They may not respond, but hopefully will fix in uodate if enough people complain. -
After I update my calendar on my PC how do I get the new version on my iphone and ipad and not the version currently there?
Hi Kirbs13,
Thanks for using Apple Support Communities. Your calendar should automatically update if you're using iCloud. If it is not, see this article for troubleshooting steps:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Cheers,
- Ari -
I was running the previous version of itunes and it worked perfectly. I just installed the latest version of itunes (version 11.1.4.62) and restarted the PC and now itunes doesn't recognize my iphone or my ipad. I'm running Windows 8.1 on my pc. I tried diagnostics to no avail. The diagnostic didn't recognize either device. As the directions advised, I closed itunes, disconnected the devices and stopped and restarted the apple mobile device service, That didn't work either. My wife, who also has Windows 8.1, has the same problem. She installed the new version and it doesn't recognize her devices.
Until now, itunes has been totally reliable. I am convinced the problem is with itunes. Where do I go from here?I resolved the issue by doing the following:
1. Uninstall iTunes and every Apple application (device support and such).
2. Uninstall bonjour.
3. Reboot.
4. Go to Apple and install iTunes.
It worked. When I opened iTunes (after reinstalling) it recognized all my devices, music and video. -
I have Windows 7 and I just installed the newest version of iTunes on my PC. Now whenever I try to open iTunes an error message comes up that the file is corrupt or wasn't installed properly. How do I reinstall the update or fix the problem?
... and that's a new one that I wasn't expecting ...
Okay ... lets try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I am trying to install the new version of Adobe Player on my Mac. I download it but can't install it. When I go to install it I get a security screen with my user ID and it asks for my password. I have reset my password but still can't get it to be accepted so I can't download the player
Hello,
Please see What userid & password do I need to install Flash Player?.
Maria -
So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help
You can force quit by holding the power button down for extended period.
During boot up hold down the Option key and choose your Macintosh HD OSX.
In >System Preferences> Startup Disk>choose your internal OSX System as Default. -
I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either. How to I get the software to sync onto my iPod?
Are you sure it's not 6.1.6? If it is, that is the latest iOS version that will work on a 4th generation iPod Touch. Later versions require a 5G iPod which has twice as much RAM.
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