When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?, When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?

When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?, When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?

If you install those new OS X versions over the top of what you already have, your files and preferences should remain.  However, it's a very good idea to have at least one complete backup of your Mac's disk before you try anything like that.

Similar Messages

  • My imac was running snow leopard and was upgraded to Mt. Lion. My Microsoft Office for Mac now will not open.  SO since my Office was 2004, I just purchased Office for Mac 2011.  Do I delete the icons before loading Office 2011 OR after I load 2011?

    Upgraded my Imac to Mt. Lion and now the Microsoft Office icons will not open WORD, EXCEL, POWERPOINT, or ENTOURAGE.  I just pruchased on Ebay
    OFFICE 2011 since my old version was 2004.  DO I REMOVE THE OLD ICONS BEFORE LOADING OFFICE 2011 RO AFTER I LOAD IT???
    THANKS, DR PEPPERMINT

    Office 2011 will install in a separate folder. But do not install Office 2011 until you remove Office 2004. It comes with its own uninstalled located in the MS Office folder. Only use the uninstaller to get rid of it. Then install Office 2011.
    Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
    If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • I have a big problem with Lion and PGP. After upgrading from snow leopard to lion I cannot access my PGP drive which was generated under snow leopard. PGP does not start but gives a notion that lion cannot work with my PGP version. Solution?

    After upgrading from Snow Leopard to Lion I cannot access a PGP drive which was generated under snow leopard. PGP does not start. When I try to start I just receive a message that Lion cannot work with PGP. How can I now access important and confifential informatio which I have stored in PGP (snow leopard). Do I have to move back to snow leopard. If so, how can I do this? 

    If you have this product,
    http://www.symantec.com/business/support/index?page=content&id=TECH165159
    you have to go back to Snow Leopard.
    To re-install SL, back up your home directory, format and re-install.

  • I recently upgraded from Leopard to Snow Leopard and I noticed that I have more capacity available on the Macintosh HD. I checked my files and applications and they are still on my computer. Can capacity on the HD change after an OS upgrade?

    I recently upgraded from Leopard to Snow Leopard on my MacBook and I noticed that I have more capacity on the Macintosh HD than before the upgrade. I checked my files and applications and they are still on my computer and nothing appears to be missing. Before the upgrade I had around 111 GB capacity with around 10.50 GB available on the Mac HD but now after the upgrade I have 119 GB capacity and 20.92 GB available. Can capacity on the HD change after an OS upgrade?

    No, but the upgrade removed unneeded PowerPC code and changed the way free space is determined.
    (72071)

  • HT3964 I just upgraded to Snow Leopard then Lion and the computer shut down after installation.  Now when it starts up it gets as far as the apple icon and then shuts down again

    I just upgraded to Snow Leopard then Lion and the computer shut down after installation. 
    Now when it starts up it gets as far as the apple icon and then shuts down again
    whenever I turn it on it loads that far and then closes.
    HELP!

    Restore your bootable backup/clone  or Time Machine backup of Snow Leopard, launch Disk Utility from the install disc, repair the boot volume, and reinstall Lion.

  • I am currently running Leopard (10.5.8) on my late 2008 iMAC.  I want to upgrade to Mountain Lion and I have been informed that I must first upgrade to Snow Leopard first.  What operating issues could I face after doing this?

    Based on user issues I am reading should I even attempt this.  One of my reasons of wanting to upgrade is to have the ability to upgrade to newer versions of certain programs such as Lightroom and Adobe Photoshop.

    I've upgraded several Mac from 10.5 to 10.6 and all the installations were trouble-free. However, in an abundance of caution, back up before you start upgrading.
    RAM: Most 2008 iMac shipped with 2GB RAM. Your iMac 2008 can use up to 4GB RAM "officially" and up to 6GB with memory modules introduced since Apple's offical specs were engraved in stone. Although 10.6 may do ±OK with 2GB, I suspect Photoshop is glomming on to all you have. Lion10.7 will just barely work with 2GB and 10.8 Mtn Lion may slow to a crawl.
    I get all my RAM upgrades here:
    http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400
    Never had a problem with any of their RAM and I've been getting it from them for over a decade--and we have 18 Macs in the family!

  • After upgrade to mountain lion a hd with snow leopard will not boot and run the MBP

    Upgraded MacBook Pro to 10.8.2. Works fine. Swapped out the internal hard drive with 10.8.2 on it, put in the old hard drive with 10.6.8 and booted up as per usual. Mac fires up but dos not finish the boot process and it leaves me with an on and off pulsating gray folder that has a question mark on it. I have tried a brand new drive with a new 10.6.8 installed and it misbehaves the same way.
    Does the Apple store upgrade process alter the internal MacBook Pro or its software in any way? I was not, am not aware of such software. I want to be able to carry along two hard drives, swappable, with different OSX and applications when I go out to help people out of their problems. Something I have done successfully for the past 15 years - free of charge, I might add.
    This is the first time that I am stumped. I am not a programmer btw.
    Any suggestions will be greatly appreciated. Meanwhile I shall keep on muckng about.

    Your problem is that your old HD is no longer blessed. if you can, connect both drives at  the smae time, then
    First, open the “Startup Disk” preference pane and select “Mac OS X” as the operating system to boot. This will re-bless your Mac OS X volume on the older install.
    No need to delete or zero the drive at all.
    What makes a volume bootable? / Frequently Asked Questions and ...

  • I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

    I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
    ^^ that's the main problem. Here's the full history.
    I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
    Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

    Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
    Apple's iWork suite (Pages, Numbers, and Keynote.)
    Open Office (Office 2007-like suite compatible with OS X.)
    NeoOffice (similar to Open Office.)
    LibreOffice (a new direction for the Open Office suite.)

  • After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.

    After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.
    Now iám using mac os 10.8.2
    I can see the server, I can choose the drive, but when try to open a folder the message on Finder is: You don't have permissions to see the content.
    I already delete the key and try to connect again, but the problem persist. Already try change the ip from file server. Already try differents users. (admin, guest, etc...)
    I have a windows server 2008 and a NAS working with SMB protocol. Both with the same problem.
    That problem occurs only on Finder, if I try see the folder by Terminal, is possible to see my files.
    Any Solution ?
    Any Tip ?
    Any Question ?

    Not knowing how much RAM is installed in your iMac, your iMac can take a total of 8 GBs of RAM.
    Before upgrading to Mountain Lion, I would strongly suggest installing the maximum 8 GBs of RAM.
    Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
    Here is OWC's link to your model iMac and the RAM modules you will need.macsales
    http://eshop.macsales.com/item/Other%20World%20Computing/8566DDR3S8GP/
    You can purchase and download OS X 10.8 Mountain Lion from the Mac App Store in the OS X dock.
    Before installing, it would be prudent to make a backup copy of all of your important data or your entire current system. Either using, optical discs, USB flash drives or external hard drives.
    This is too insure protection of your data in case something goes wrong with the install of OS X Mountain Lion.
    Good Luck!

  • I recently upgraded from Snow Leopard to Mountain Lion. After the upgrade I was unable to log in to my accounts. After days of frustrating procedures (reinstalling, disk utility clean-up, verification, password resets on terminal window...)

    I think I isolated the problem to a software issue. I called the software company and they directed me to a website with the following set of instructions:
    Website: http://www.thursby.com/after-upgrading-i-cant-login.html
    Instructions:
    Support
    FAQs
    ADmtiMac v5 is not supported on OS X 10.7, Lion. If you have already upgraded to Lion, the incompatibility can cause a situation preventing you from logging in to any account. To remedy this situation, please follow these steps:
    NOTE: If you do not feel comfortable performing these steps, please contact our Support Specialists for further help.
    1. Restart the computer holding down the Command+S keys. This will start the system up in Single User mode.
    2. At the prompt type the following commands (these commands will be listed above the prompt just in case you need to reference them):
       /sbin/fsck -fy    {hit the return key}
      /sbin/mount -uw /   {hit the return key}
    3. Modify the /etc/authorization. At the prompt type
       vi /etc/authorization    {return}
    This opens the file in the vi editor.  Then type:
       /AMHomeDirMechanism   {return}
    This searches for the first occurrence of AMHomeDirMechanism (case-sensitivity is important).
    do this:
    dd     (don't press return, this deletes the line the cursor is on)
    n     (don't press return, this searches for the next occurrence of AMHomeDirMechanism)
    until there are no more occurrences of AMHomeDirMechanism (vi will say "E486: Pattern not found: AMHomeDirMechanism"). Depending on the version, there will be 3 or 4 occurrences.
    Then:
       :wq    {return} (This saves the file).
    (NOTE:  You may see "E138 Can't write ciminfo file $HOME/.viminfo!".  If so, please hit the return key, then continue.)
       exit    {return}
    This last line allows the boot to continue, and you should then be able to log in andINSTALL ADmitMac v6.
    I did this and it did not work. Redoing this several times over, I noticed that the issue is that Drive is "Read-only".  Changing permissions is above my "pay-grade" Any help will be appreciated it. I do not want to wipe out my hard drive and restart anew.

    Addendum: I read on a post here (http://forums.macrumors.com/showthread.php?t=420169) about removing some kext files in order to trick OSX into thinking that there were no FireWire ports.
    I followed the instructions and removed from /System/Library/Extensions/ the following files:
    IOFireWireSerialBusProtocolTransport.kext
    IOFireWireAVC.kext
    IOFireWireFamily.kext
    IOFireWireIP.kext
    IOFireWireSBP2.kext
    I restarted and BAM...Snow Leopard booted crazy fast and the mouse and keyboard worked instantly.
    The System Profiler says "No FireWire ports were found."
    So this tells me that the FW port is probably the culprit and is messing up the installation.
    So how do I hack the Mountain Lion installer and tell it to ignore the FW port, which is obviously quite dead? Or is there something I can do to the Base system that is similar?

  • Unable to change permissions on Hard Disk Drives after rolling back OSX Lion to Snow Leopard

    Are you able to help me?
    I had several problems with permissions and a series of other serious issues after upgrading to Lion, so I did a clean re-install of Snow Leopard 6.4 (from disk), upgraded to 6.8 and still had permissions problems which I have made worse by doing what I thought made sense - giving my administration user access to all hard disks and time machine back-ups. I emphasise "hard disks" because I have an iMac 27" i7 and 250GB Flash Drive provided by Apple where I keep OSX and aplication files.  Thus the Flash Drive (FD) becomes the boot disk, not the Hard Drive.
    Changing preferences on the Apple HD (not FD) and the Time Machine Backup HD to my user name (with administration privaleges) has had the reverse effect of not giving me access to anything other than my OSX system volume on my 250GB Flash drive!  I can only see my files on the hard drives with the root user (which I have used for the first time ever to get that access).  But using the root user does NOT allow me to change permissions of either my Time Machine backup disk or the Hard drive on my iMac !  Why oh why??
    Googling for solutions suggested using iRepair to change permissions but that gives me a "boing" when I try with no effect - at least a "boing" is more feedback that the Apple Finder's response to my attempt to alter permissions in the "info" window!
    Oh! and of course I have unsuccessfuly tried the Disk Utility as well, which does come back with errors - that appear to be "safe to ignore" from Apple Support's website!
    I originally posted a slightly different message to this one to  https://discussions.apple.com/message/16955471#16955471 because it appeared to have similar issues. It appears as if my problem is unfortunately quite unique!
    Godfrey Bridger
    Hamilton, New Zealand

    So the background to this situation:
    1. The user had OS 10.6.8 installed on one volume, while his actual users home folders stored on a second volume, this is fine but can sometimes cause issues during/post upgrade to 10.7
    2. The user upgraded to 10.7 and while his home folders were still being accessed, he no longer had permission to change or modify them.
    3. The user downgraded to 10.6.4 again which broke the link for his users completely.
    4. In an attempt to change the permissions for his information he had the (common) mistake of changing the permissions of his root level of his drive, this did several things, in addition to negatively effecting his OS, it also locked the drive mount points in his (hidden) /Volumes/ folder.
    5. the steps taken to help rectify this issue:
    A. Open Terminal.
    B. TYPE:
    chmod -N /
    chmod 1775 /
    chown root:admin /
    C. Reboot computer
    D. Open Disk Utility.
    E. Repair permissions on the boot volume.
    F. Also the following commands were run on her second drive to allow him access to his stuff again:
    sudo chflags -R nouchg /path to drive/
    chmod -R 775 /path to drive/
    chmod -RN /path to drive/
    chown -R username:staff /path to drive/
    Once the permissions repair is complete the Users can be readded to the System Preferences>Accounts pane and the paths to home directories located in his second drive using the "Advanced Options..." section, but due to the time the permissions repair was going to take this step will be posted tomorrow.
    Also each user will require Terminal commands to make the permissions unique for each user: (this must be done PRIOR to the users being added in System Preferences>Accounts.
    chmod -N /
    chmod 1775 /
    chown root:admin /
    sudo chflags -R nouchg /path to home folder/
    sudo chmod -R 775 /path to home folder/
    sudo chmod -RN /path to home folder/
    sudo chown -R username:staff /path to home folder/
    EE

  • Updated from Snow Leopard to Mountain Lion and every time the MB goes to sleep I have to change my location to restore the internet connection. Any ideas why?

    I have just updated to ML from Snow Leopard (to be able to use iCloud with my new iPhone 5) and after every time my 2009 MB 13" goes to sleep I have to change location in order to be able to navigate the internet. The connection is made but does not work on navigation. Changing locations enables navigation of the internet. I have three locations 'Automatic', 'Home' and 'Neufbox', my one-month-old ISP-supplied 'box' (router + VOIP telephone). I have never had such problems so I don't remember which location was the default although I am inclined to think it was 'Home'. The MB was delivered on Leopard and I updated to Snow Leopard with no problem. I didn't go to Lion. A friend recommended that I do this latest update because I couldn't synchronise the contacts and calendar from the MB to the iPhone and I hesitated after reading the many reports of inherent problems. I now have great regrets.

    No, it doesn't store a clone. You would have needed to make one with either SuperDuper or CarbonCopy Cloner.
    If the files were in your ~/Library folder then they may still be there. As I said, you can access it by
    going to your Finder "Go" menu hold the option key to choose "Library". I wouldn't think an upgrade would overwrite anything in ~/Library.
    If you have a Time Machine backup you may also be able to use that to retrieve them.

  • Do I need to update Bootcamp 3.3 after upgrading from Snow Leopard to Mountain Lion?

    Do I need to update Bootcamp 3.3 after upgrading directly from Snow Leopard to Mountain Lion? If so, what is the recommended version for my machine?
    Other pros and cons we should consider? Not sure what is considered best practice.
    We have a mid-2011 iMac (12,1) running Win7 64bit. Concerned about firmware updates not being compatible with Bootcamp 3.3. Firmware updates forThunderbolt port were part of post-Mountain Lion updater install. Not sure what other firmware/boot changes might have been applied to support the new recovery partition, for example. Will the 3.3 windows control panel still work safely?
    Win7 still boots OK, at least for now. Backup is current.
    I'd like to get the entire machine current again. Bootcamp 5.0 didn't want to download (appeared to hang writing to my external drive, which is otherwise fine). Bootcamp 4.1 refused to install on Win7 (claimed it wasn't for my machine, so I aborted. Downloaded from apple support page directly).
    I've searched the forums for this specific question - I see plenty of info for upgrading Bootcamp 4 to 5, but nothing for 3 to 5.
    Thanks much in advance,
    -b

    Appreciate the quick response.
    There are basically 2 schools of thought here:
    - If it ain't broke, don't fix it.
    - Don't fall off the upgrade cycle (apply patches whether you have an issue or not in order to ward off trouble before it happens).
    I don't have a specific issue that I'm chasing on the Win7 side right now. I'm attempting to address having fallen off the upgrade cycle by staying on Snow Leopard too long.
    I appreciate that the Win7 side under bootcamp is its own thing (upgrades to Mac OS don't cross over or effect the bootcamp partition) - except where firmware upgrades coming out of Mountain Lion change the hardware interface to Win7. Hence my questions.
    -b

  • HT1338 this is all well and good but how do you upgrade software, i have no updates waiting and a lot of stuff now requires updates, all i want is to buy lion snow leopard, etc. online however every time i look for a solution i get a really really crap so

    I'm having a problem upgrading my computer, i wish to download snow lepard and lion but every link on the apple website as been so unhelpfull that i have no idea how to get it or where to downlaod it. is there anywhere i can do this.... the only referances i have had have been "click on the apple and press software update" i have no updates and my computer will no longer do anything without an update......
    where can i get snow lepard and lion....

    Backup first
    It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
    Erase before the install
    Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
    During the install
    Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
    OS numbers and names
    OS X 10.4.x - Tiger
    OS X 10.5.x - Leopard
    OS X 10.6.x - Snow Leopard
    OS X 10.7.x - Lion
    OS X 10.8.x - Mountain Lion
    More about Macs
    The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
    Upgrade to Leopard
    Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
    Upgrade beyond Leopard
    OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
    Upgrade beyond Snow Leopard
    Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
    Important
    Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

  • After working correctly before Firefox now says that I don't have the propper permission to have the automatic upgrade process. New iMac and MacBook Pro both afected. Using Snow Leopard

    After working correctly since I started using the iMac Firefox now say that I do not have the privileges to have it auto update the Firefox. I don't think I changed anything.
    == This happened ==
    A few times a week
    == Since last update

    Well, running on a 2006 model.  I did not have a startup disc.  Initially, it booted up on original software in 2006.  Since then, I've upgraded to 10.6 via a box set.  And, since then I think I popped it up to lion. 
    All I have on a disc is snow leopard.  And, I can't get farther than the setup screen due to hard drive.  I'm taking to a apple authorized repair store right now.  We'll see what they tell me .  I'm just going to weigh the cost of repair vs. buying new.
    Another bad, stupid thing is I had no means of backing up my stuff.  So, I might have lost things like music, vids, etc.  we'll see if they can recover.  If the cost is too much for repair I might just forget it and start over with a new system.  Just not sure at this point.

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