When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Websites remembering you and automatically log you in is stored in a cookie.
*Create an allow Cookie Exception to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
*Tools > Options > Privacy > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
*do not clear Cookies
*do not clear Site Preferences
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.

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