When I upgraded to 4.0 it will not show the toolbar "Firefox is not able to show the Toolbar. Please re-install the Toolbar" How do I fix this?

This issue can be caused by an extension that isn't working properly.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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My macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

Try this.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I solved your question.
Austin

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open?

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open? Thank you!

Thanks R_Kelly:
Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3069 MB
Free memory: 1631 MB
Memory available to Photoshop Elements: 1598 MB
Memory used by Photoshop Elements: 69 %
Image tile size: 128K
Image cache levels: 8
Video Card: ATI Radeon HD 4800 Series
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: ATI Radeon HD 4800 Series
Video Card Memory: 512 MB
Application folder: C:\Program Files\Adobe\Photoshop Elements 12\
Photoshop Elements scratch has async I/O enabled
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
The first thing I did was UPDATE. I have all the latest updates available (according to the updater). The Camera Raw Plug-in says it is version 8.0.
The RAW files are from a Canon T3i. It's a very common camera, I can't believe it wouldn't be supported.

Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?

Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?

basic troubleshooting
Reset
Restore with back up
Rstore as new
all as required and as described in User guide

When I try to open I tunes I get abox that says I tunes is corupt or not installed properly. How do I fix this

When I try to open I tunes, I get a box that says I tunes corupt or not installed properly.
How do I fix this

Hello there, Dan Mat.
The following Knowledge Base article covers the steps you would need to follow to properly uninstall and reinstall iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Firefox.exe application error, tried uninstalling firefox but will not delete Scriptff.dll says access is denied. so i can't make a complete clean reinstall. how do i fix this?? thanks!

saw in previous questions that to fix this application error, i need to uninstall and do a clean install of firefox. however, Scriptff.dll says that access is denied and can not be deleted from the program files. how can i fix this so i can run a clean install?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

When cd jewel song list is printed from play list in Itunes, the list is compressed and unable to read.No problem before lates software change. How do I fix this ?

When song list is printed from play list in Itunes for inserting into CD jewel case, the song list is compressed and is indecipherable. Did not have this problem prior to latest software change.How can I fix this ?

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

When I start Firefox my persona is not the one I previously chose. It defaults to blue sky and pink flowers. How can I fix this?

I chose a persona that is black with doodled hearts, and it will stay until I close and reopen Firefox. When Firefox starts it defaults to a blue sky and pink flowers on a branch. I downloaded The personas add-on thinking that would fix it, but it has not helped. Will I have to rechoose the persona I want each time? Am I just missing something?

Firefox does not have a built-in "Run" option on downloads for security reasons. If you "Run" an item, your anti-virus/anti-spyware may not have an opportunity to fully examine the contents until it is already installed on your hard drive. Result: damage, if infected, is already installed on your system.
With that in mind, you can install the following add-on, but you accept the risk mentioned above ('''NOTE:''' the developer has not updated this product -- OR any of his other 7 extensions -- to be compatible beyond Firefox 3.6.x; therefore, when you upgrade to a more current version of Firefox, you may lose the functionality of the add-on if the developer does not update it.):
*https://addons.mozilla.org/en-US/firefox/addon/opendownload/
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I cannot open a new tab when I click on the + to add a new tab so I can't have multiple tabs open. How do I fix this problem?

On my home page, I have it up and I want to open a new tab. When I click to open a new tab, nothing happens. How can this be fixed?

Hello lsmalls787, '''try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
thank you

When I open Safari (or any other program), my computer acts like I clicked out of the program after 2-3 seconds and I have to click on window again. How do I fix this?

I downloaded Mavericks after having Snow Leopard for 2+ years. I went through the proper updates to Snow Leopard before changing to Mavericks. After downloading, the computer behaves as though I clicked away from the program I was using, even if I was in the middle of attempting to type a word. For example, when I click on the Apple icon the drop-down menu is only available for 2-3 seconds before closing itself, even if I have moved the curser onto the drop-down menu. I literally can't perform a Google search, type in Word, or do any task on my computer (I am using my wife's computer to create this).
Please help!

Hi username availabl,
Thanks for visiting Apple Support Communities.
If windows and menus on your computer are unexpectedly "losing focus" every few seconds, there are a few steps that can help isolate or resolve the issue.
First, try booting your computer into safe mode:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
If things are working normally in safe mode, this usually means OS X is fine, and the issue is caused by conflicting software in your user account.
Next, see if the issue occurs in a new user account. The steps in this article also apply to creating a new user in Mavericks:
OS X Mountain Lion: Create a new user account
http://support.apple.com/kb/PH11468
If the issue persists in safe mode and a new user, I would recommend reinstalling Mavericks:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy

When connected to my computer, my iPhone is telling me I have books, but I have none on my phone. What is happening and how can I fix this?

When I am connected to my computer to sync my iTunes and iPhone (4s) the 'log' in iTunes tells me I have three books installed on the device, but when I eject the phone, I have nothing installed.
What is happening, and how can I stop this - it is starting to frustrate me.
Thanks in advance.

Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)

When I click to launch firefox it says your firefox profile cannot be loaded. It may be missing or inaccessible. How do I fix this? I have been through all the troubleshooting and can not figure this out.

This just randomly occured when I tried to get online yesterday. I tried to go through run and pull up my profile but it does not seem to be there. I tried to create a new profile through run as well and it just pops up this error message. I have also tried uninstalling and reinstalling firefox and that does not seem to wrok either.
This is not an issue on any other user accounts

See:
*https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use

When I try to open firefox, the message,"Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I fix this on my pc?

I was trying to update firefox and it crashed and now....no more firefox

Hello,
you can solve this problem by going to your Applications Setting in Android ( Settings - Applications ), Select FIrefox and there you remove all datas.
it will delete the profile.
Then you'll just have to open Firefox.

When I upgraded to 4.0 it will not show the toolbar "Firefox is not able to show the Toolbar. Please re-install the Toolbar" How do I fix this?

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