When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?
When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?
Did you reset your iPad like this: Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Similar Messages
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It is severely frustrating
Hello, Crazyrz1.
Thank you for visiting Apple Support Communities.
Here are some helpful troubleshooting steps to go through when experiencing this issue. These steps are labeled for the iPhone, but they will apply to your iPad as well.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, see the section labeled Issue not resolved.
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H. -
HT201471 I have an ipad 4th generation and my screen cracked but it still works how can I fix this
Hep please
The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
I just recently bought IPAD2....Whenever i inserted my microsim into sim tray, the screen goes blank with only apple logo to show...It does not start till i remove the sim and press both Home and Power buttons simulataneously...Can somebody help what shall i do????
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
Why does the Apple logo appears and disappears when I'm the iphone 4?
When I'm using iphone 4 the Apple logo appears and disappears and appears lock screen. What to do? It' s a bug or a hardware problem?
Hi sarasalves,
Welcome to the Support Communities!
If the Apple logo is flashing on your iPhone 4, you may need to put the iPhone in recovery mode so that you can restore it. The article below explains how:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
I hope this information helps ....
- Judy -
I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes. -
when i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, its been 12hrs since like that. i tried force restart by clicking the home and sleep/wake button, and still same issue.
I believe with the 3G and the older iOS, erase all content and settings acts differently than the newer iOS. You can use this support document http://support.apple.com/kb/HT1808 to place the phone in recovery mode and restore it.
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I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627 -
When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?
There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content. -
My Ipad won't start up. The apple logo appears and just stays on the screen. after a while it starts blinking every minute
Try recovery mode as described here.
Note you may have to try to enter recovery mode more than one time to succeed.
HT1808 -
When i try to download additional garageband sounds, it states that I am not connected to the internet but I am. How can I fix this?
I have a new Macbook Pro, OS X 10.9.3 and the latest Garageband that came installed.However, I can't see any of the new sounds in garageband??
Have you restarted your computer after installing the additional content?
How many drummers do you see, when you select a patch for a Drummer Track?
If the inapt purchase has been installed, you should now be seeing 18 drum patches and not only SoCal:
Also, if you open the "Lesson Store" view, there should be now several free basic guitar and piano lessons available for download. -
i was downloading bioshock off the app store and was 5.2 gb out of 7gb through when my internet disconnected and now it has "an error has occurred how can i fix this
i have tryd a few different ways that people have fix this kind of problem but nothing has worked for me yetokay i got bioshock to download but when i went to download another game it comes up with this how can i fix this, please help
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screen is blank with apple logo after downloading new ios 7. Any suggestions?
Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H.
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