When i use the browser to get on line, the home page shows no address bar or anything above it

when i move the cursor to the top of the page the address bar appears but not the view, tools, history, etc. options.
when i move the cursor down the address bar goes away.........
a cox tech said they see this happening often with computers
using a fire fox browser......they referred to the problem as
STUCK ON FULL SCREEN.
how go i fix this problem??????? THX

Sounds like your are in Full Screen Mode. Tap the F11 key to turn Full Screen Mode on or off. See http://kb.mozillazine.org/Netbooks#Full_screen
The Firefox button has replaced the Menu Bar (''File, Edit, View, History, Bookmarks, Tools, Help''). You can display the Menu Bar in place of the Firefox button '''''OR''''' you can '''''temporarily''''' display the Menu Bar and make selections from it while the Firefox button is on:
*To '''''temporarily''''' display and use the Menu Bar, press the ALT or F10 key and make your selections from the Menu Bar.
*Menu Bar checked: Menu Bar on; Firefox button off
*Menu Bar un-checked: Menu Bar off; Firefox button on
*Click Menu Bar to check/un-check it after doing any one of the following:
**click Firefox button > Options > Toolbar Layout
**click View > Toolbars
**right-click in the empty space at the end of the tabs
*Keyboard shortcut to toggle Menu Bar on/off: Hold down ALT key and press letters VTM
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

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