When I want to DL an app and after I enter my ID and password , DL starts . But then a message shows up and want me to verify my payment info. And redirects me to that page . Every thing I do on that page it doesn't work and then I can't DL.
When I want to DL an app and after I enter my ID and password , DL starts . But then a message shows up and want me to verify my payment info. And redirects me to that page . Every thing I do on that page it doesn't work and then I can't DL.
Do this on your iTunes program on the computer instead. Your Credit Card used on the profile is probably maxed.
Similar Messages
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i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me
Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners. -
My G2Apple TV will not allow me to purchase a show. It tells me to verify payment info on my computer which I have done several times. I have installed the most recent update and restarted. Any ideas?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I added Gmail to my iTunes store/account. My gmail account is: [email protected] and it shows up on the settings in iTunes, and my account. The problem is I cannot access the store with this ID. A response says: You have not verified your ID, press ok to review instructions to verify your ID.
Reply to this is: An email has been sent to the address below with a link to verify your Apple ID. Make sure to check your email and follow the link to complete the creation of your AppleID.
Beneath my email address:
Your Email has already been validated successfully. Thank you.
Please HELP.
I am using:
Windows XP
Internet Explorer 9
Norton 360
iPhone 4
Google toolbar on my computer.Hi Michael,
Yes it is now resolved but not after I send iTunes a request for help and explaining the problem. They send a first reply explaining how I needed to verify my account and gave me the link to do that. You and I know that this did not help, so I replied telling them that this was not working and iTunes did the reset for me.
You may want to open a help ticket with iTunes help. That is the only way it works.
Regards,
Gloria J Bisson -
Why will iTunes not verify my payment info for my ipad2? I have been using this credit card for a long time on pc and iPhone.
here i will give you the phone number
Are you ready
1-800-275-2273
hope this helps if once you get this messege download a phone app such as skype so. -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
Firstly I am unable to use Apple mail except for hotmail, for blueyonder, gmail or Sky as the server shows as (off line) and I have no idea how to get them on line even though I tell them to go there.
My pop up blocker doesn't work and I am blitzed with advertising windows virtually on ever command I make, one seems to be impossible to unsubscribe from.
When I am in an email with a web link the web link doesn't work and I get a window saying that I must have a pop up blocker, but if I switch it off it is no different, what does work is switching the "enable Java script off", then when I get to the web site I can't use it until I switch the java script back on.
I can't do a screen shot either full or partial, when I try it changes the web site that is on screen to another.
So what have I done that might have caused problems, downloading Yosemite seemed to be the start of the problems. Since then I have started to install Mackeeper, after checking with a family members who should know, that MacPaw is safe. I decided that I didn't want to pay the subscription, so went through the uninstall instructions but it comes up as a pop up with considerable regularity.
My stress levels have gone through the roof with pop ups happening so regularly and not being able to use Apple mail.o can anyone help please?
SMail troubleshooting - Yosemite
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline -
I need help with my apps. I try to download apps and I am told to login again. After login then I am to verify my payment info again. Once I do that it tells me my session has timed out.
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support. -
When i want to download a free app it says "you should verify your payment info"
When i want to download a free app it says "you should verify you payment info" i verify it but it does not accept it and error and says you can go to apple/support/itunes/ww. I didn't have this problem before.what should i do?
nazaninfrommiami wrote:
... .what should i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activated. HELP? I really need to continue using this product for my home business.It works fine not activated but the threat is that it will stop working in 13 more days if I don't get it activated, and none of the activation methods they list seem to work.
The new serial number is to the right of your chosen download.
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I can't seem to update my software, every time I do it says that there is a problem and to close everything that is open. Once I close everything it still doesn't work. How do I get it to complete?
Make sure there's enough free space on the startup disk to install software updates...
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac Guides -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message
Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod. -
when i go to update my app i have to put my apple id password but instead of having my email address it has someone else's. On my computer it has my email on my itunes it has my email, and even on the app store it has my email
Did you purchase the iPhone second hand?
Has anybody else signed into their Apple ID on your iPhone?
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