When importing a spreadsheet with redeem codes into apple configurator, it says it's not the right codes for the app.  But it is the right codes. I used one of the codes to purchase the app in itunes.

I have a cart of 25 ipads with a macbook air.  I have logged into my VPP account and purchased the needed number of copies.  I downloaded the spreadsheet.  I took the first code from the spreadsheet, and logged into itunes using a regular account (not my VPP account), and used the code to download the app.  I put the app into configurator and then tried to add the spreadsheet with the codes in it.  It comes up and tells me that it is not the correct spreadsheet for that app. But it is the correct spreadsheet!!  I tried re-downloading the spreadsheet again and even tried re-downloading the app.  So I've now used two of my redeem codes and still can't get it to accept it into apple configurator.  I removed the app from apple configurator and re-added it.  The error message says it's not the right codes for the app "Grammar Games by Tap To Learn" and to please get the codes for "Grammar Games by Tap To Learn."  It's the same one!

It won't let me edit my post, so I'm typing this reply to add...
I tried taking the version number out of the title. It looked like there were two spaces in the title "Grammar Games  by Tap to Learn". So I even made sure that matched. I still can't import my codes. Any other things to try would be really appreciated.

Similar Messages

  • I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

  • I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized.  My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

    I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized.  My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

    ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

  • I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    Settings>General>Restrictions>In-App Purchase>On

  • Olympus xz-1 camera when connected to ipad2 with supplied ubs cable into apple usb to 30pin adapter it prompts the ipad to display a message like " this device draws too much power to charge" and then i can go no further!

    olympus xz-1 camera when connected to ipad2 with supplied usb cable into apple usb to 30pin adapter it prompts the ipad to display a message like " this device draws too much power to charge" and then i can go no further! if i take the  card from the camera and put it into the card to 30pin adapter and plug that into the ipad no problems. if i connect the camera with supplied usb cable to desktop imac , no problems. if i connect my olympus slr to the ipad using its usb cable into the apple usb to 30pin , no problem .  very frustrating , i don't want to always have to take the card out of the camera to down load photos to the ipad2,IDEAS?

    I'd ask that on the iPad forum.
    https://discussions.apple.com/community/ipad

  • I tried to import a video into iMovie. Its says their is not enough space on the destination disk. I deleted many projects, and events. Nothing changed. What files do I delete and how?

    I tried to import a video into iMovie. Its says their is not enough space on the destination disk. I deleted many projects, and events. Nothing changed. What files do I delete and how?

    Hard drive full or near full:
    You are going to have to delete, move or archive your data to regain hard drive space.
    Have you emptied your iMac's Trash icon in the Dock?
    If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
    If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
    Other things you can do to gain space.
    Delete any old or no longer needed emails and/or archive older emails you want to save.
    Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
    Again, archive or delete any old documents you no longer use or immediately need.
    Uninstall apps that you no longer use. If the app has a dedicated uninstaller, use it to completely uninstall the app. If the app has no uninstaller, then just drag it to the OS X Trash icon  and empty the Trash.
    Download an app called OnyX for your version of OS X.
    When you install and launch it, let it do its thing initially, then go to the cleaning and maintenance tabs and run all of the processes in the tabs. Let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
    Typically, iTunes and iPhoto libraries are the biggest users of HD space.
    If you have any other large folders of personal data or projects, these should be moved, also, to the external hard drive and then either archived to disc and/or deleted off your internal hard drive.
    You may have to Purchase an external FireWire or Thunderbolt hard drive to move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
    Good Luck!

  • I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro already

    I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial

    I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
    Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
    So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try.

  • What does it mean when my ipad is in Recovery mode? It's connected to my imac for software update and it says I must "restore" the ipad before itunes can be used. Will I lose everything on my ipad?

    What does it mean when my ipad is in Recovery mode? It's connected to my imac for software update and it says I must "restore" the ipad before itunes can be used. Will I lose everything on my ipad?

    Unless you have a backup from which you can restore, yes you will lose all of your data and settings.
    You should be able to sync your content back to the iPad if you have been syncing with iTunes all along. If you don't sync with iTunes, you can download much of your paid content again for free as long as you use the same Apple ID. This explains downloading past purchases.
    http://support.apple.com/kb/ht2519
    Unfortunately, at this point, you must restore the device before you can move on. There is nothing you can do to avoid it now.

  • When I sign in with my password and apple ID on my apple TV it bow says "Not connected to iTunes store"?

    When I sign in with my password and apple ID on my apple TV it bow says "Not connected to iTunes store"?

    I searched for you and found this answer:
    com.apple.appleaccount error 403 is the "best guess" error presented by IOS 7 when it see's the 3 user creation limit is reached and you attempt to create a new ICloud account by logging into ICloud on phone that has used all 3 account creation limit set by Apple.
    Fix: go to a different Apple device that has not burned up its 3 per device ICloud account creations and setup the account there.
    NOTE: you will use up one of the 3 maximum ICloud account creations on the device you use.

  • When i type in my redeem code, it then says my session has timed out. What do i do?

    When I type in my redeem code, it says my session has timed out. How do I fix that?

    Me too and I can't download games from AppStore they said that the apple Id isn't in the iTunes what can I do? Please reply

  • I recently upgraded to iWork v9.0.3, but when I access each applications the versions are different (i.e. Pages V.4.1, Numbers V2.6, Keynote V5.1.1) with a install date of 3/18/09 -- which is not the current install date of 2 weeks ago. Why?

    I recently upgraded to iWork v9.0.3, but when I access each applications the versions are different (i.e. Pages V.4.1, Numbers V2.6, Keynote V5.1.1) with a install date of 3/18/09 -- which is not the current install date of 2 weeks ago. Shouldn't Pages, Numbers, and Keynote show version 9.?? My MAC confirned installation of v9.0.3 and even accepted the software code. With this discrepancy, how can I determine if the latest was installed and operational? I even downloading v9.0.4, 9.0.5, and 9.1. When I tried installing these downloads it popped up note stating that a later version of Keynote was already installed.

    You used the data.  Verizon can not see what it was sued for.  However your phone can see whats apps used the data.  go to settings-data usage- there will be a place that says data usage cycle.  line the dates up with your cycle.  then there will be a bar graph below that   extend bother white bars one all the way to the left and one all the way to the right.  after those are extended below that will be a list of apps,  there should be one that used over 2 gb and that will show you what app used that data in her purse

  • ORA-19007 when coping a table with an xml type in it to a new schema in the

    ORA-19007 when coping a table with an xml type in it to a new schema in the same database.
    Hi all,
    When I copy a table with an xml type in it to a new schema in the same database I get an ora-19009.
    The setup is as follows I have a schema a with table TABLE_WITH_XMLTYPE where data is:
    CREATE
    TABLE TABLE_WITH_XMLTYPE
    FOLDER_ID NUMBER (10, 0) NOT NULL,
    SEARCH_PROPERTIES XMLTYPE ,
    CONSTRAINT TABLE_WITH_XMLTYPE PK PRIMARY KEY (FOLDERID) USING INDEX
    XMLTYPE COLUMN SEARCH_PROPERTIES XMLSCHEMA
    "http://xxxxxxx.net/FolderProperties.xsd" element "FolderProperties"
    VARRAY SEARCH_PROPERTIES."XMLDATA"."PROPERTIES"."PROPERTY" STORE AS TABLE
    PROPERTY_TABLE
    (PRIMARY KEY (NESTED_TABLE_ID, ARRAY_INDEX)) ORGANIZATION INDEX OVERFLOW
    Both schemas have the following xml schema registered as a local xml schema
    BEGIN
    DBMS_XMLSCHEMA.registerSchema(
    SCHEMAURL => 'http://xxxxxxx.net/FolderProperties.xsd',
    SCHEMADOC =>
    '<xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"
    xmlns:xdb="http://xmlns.oracle.com/xdb"
    xdb:storeVarrayAsTable="true">
    <xs:element name="FolderProperties"
    type="FolderPropertiesType"
    xdb:defaultTable="FOLDER_SEARCH_PROPERTIES" />
    <xs:complexType name="FolderPropertiesType" xdb:SQLType="FOLDERPROPERTIES_T">
    <xs:sequence>
    <xs:element name="FolderID" type="FolderIDType" minOccurs="1" xdb:SQLName="FOLDER_ID"/>
    <xs:element name="Properties" type="PropertiesType" xdb:SQLName="PROPERTIES"/>
    </xs:sequence>
    </xs:complexType>
    <xs:complexType name="PropertiesType" xdb:SQLType="PROPERTIES_T">
    <xs:sequence>
    <xs:element name="Property" type="PropertyType" maxOccurs="unbounded"
    xdb:SQLName="PROPERTY" xdb:SQLCollType="PROPERTY_V"/>
    </xs:sequence>
    </xs:complexType>
    <xs:complexType name="PropertyType" xdb:SQLType="PROPERTY_T">
    <xs:sequence>
    <xs:element name="DateValue" type="DateType" xdb:SQLName="DATE_VALUE"/>
    <xs:element name="NumValue" type="NumType" xdb:SQLName="NUM_VALUE"/>
    <xs:element name="StringValue" type="StringType" xdb:SQLName="STRING_VALUE"/>
    </xs:sequence>
    <xs:attribute name="Name" xdb:SQLName="NAME" xdb:SQLType="VARCHAR2">
    <xs:simpleType>
    <xs:restriction base="xs:string">
    <xs:minLength value="1"/>
    <xs:maxLength value="255"/>
    </xs:restriction>
    </xs:simpleType>
    </xs:attribute>
    </xs:complexType>
    <xs:simpleType name="FolderIDType">
    <xs:restriction base="xs:integer"/>
    </xs:simpleType>
    <xs:simpleType name="DateType">
    <xs:restriction base="xs:dateTime"/>
    </xs:simpleType>
    <xs:simpleType name="NumType">
    <xs:restriction base="xs:decimal"/>
    </xs:simpleType>
    <xs:simpleType name="StringType">
    <xs:restriction base="xs:string" />
    </xs:simpleType>
    </xs:schema>',
    LOCAL => TRUE,
    GENTYPES => TRUE,
    GENTABLES => FALSE);
    END;
    when I try to do the following insert:
    insert into schemaB.TABLE_WITH_XMLTYPE ( FOLDER_ID, SEARCH_PROPERTIES)
    select FOLDER_ID, SEARCH_PROPERTIES from schemaB.TABLE_WITH_XMLTYPE;
    I’ll get an ora-19007.
    Can some one point me in the right direction how to solve this error.
    Thanks Roelof.

    Who did you create the second table, in other words, how did you COPY the table as you said...
    If you created the second table via a CTAS (create table as select) then you will have created a table that is not the same as the original one. AFAIK I have once created an enhancement request for this after discovering that JDeveloper, for example, creates a "copy" via a CTAS which creates the wrong structure. Double check via package DBMS_METADATA.
    SQL> set long 1000000
    SQL> select DBMS_METADATA('TABLE','TABLE_WITH_XMLTYPE','SchemaA') from dual;
    SQL> select DBMS_METADATA('TABLE','TABLE_WITH_XMLTYPE','SchemaB') from dual;If you have got two different tables, than Mark's solution should help.
    M.
    Edited by: Marco Gralike on Feb 15, 2009 11:16 AM

  • Can't import AppleWorks spreadsheet with Japanese

    I can't import an AppleWorks spreadsheet with Japanese writing into Numbers. The fonts are all just like this.
    Å@Å@â∫ãLÇÃÇ∆Ç®ÇËå©êœÇËÇ¢ÇΩǵNjÇ∑ÅB
    In AppleWorks, the fonts are fine.

    How do I get AppleWorks to export to TAB delimited?
    Save As… text in the File Format drop-down menu. You will need to add the .txt extension to the file name. AppleWorks won't do it for you & Numbers may not recognize the file as one it can open without the extension.

  • When importing photos from my iPhone black boxes appear in place of random photos in the library and in Photostream.

    When importing photos from my iPhone black boxes appear in place of random photos in the iPhoto library and in Photostream. It has no apparent pattern, the photos are just blank. It's not just icons, when I go to edit the photos externally in Photoshop it opens an image filled with nothing but black.
    This is more than annoying. It's effectively deleting photos I'm taking on vacation and so forth.
    Anyone?

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
    Regards
    TD 

  • I downloaded itunes to my computer, but when i try to add my music to my iphone it says cannot connect to the iphone store

    I downloaded iTunes on my computer with windows 7. when I try to add my music to my iphone it says cannot connect to the iphone store

    Is this a new computer?
    Have you transferred your library to it?
    Have you authorised the computer to your Apple ID?
    Are there app or media items on the device that aren't on your computer?
    I suspect if there is any protected content involved anywhere in the mix, apps for example, that iTunes will want to "phone home" to check.
    If you haven't transferred your library see Recover your iTunes library from your iPod or iOS device.
    tt2

Maybe you are looking for