When IPAD asks for ID, it is using and old email and will not accept anything
When I am asked for my PW, the screen shows an old email address and will not accept any PW I enter
If you were still logged in to the account when you changed its email address then try tapping on the id in Settings > iTunes & App Store and log out of the account, and then log back in with the updated version so as to 'refresh' the account on it.This worked great, thanks for the help on this one.
Similarly if using the same account for iCloud then Settings > iCloud > Sign Out and then log back in This would not work.When I tried to sing out, it asked for the PW for the old email account and that is no longer valid. any thoughts on how I might do that?
Thanks so much
Lee
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If you see that pop up you enabled icloud. Whether you want or do not want now to use it irrelevant until you actually disable activation lock.
In order to do that you have to change your apple id back to do that just long enough to sign in and back out. System will ask you to verify, don't.
Just sign in on the prompt you getting and then logout. Once done, change apple id to what you have now and verify. Then decide if you want to
use icloud (who does not want to be able to track their phone if lost or stolen). -
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App Store keep using an old email and so I can't update
App Store keep using an old email and so I can't update how can I update my Apps?
Hi I have tried your suggestion thank you but I had no luck . So I logged a case with Apple and they said the following:
I have gone through your issue and I would like to inform you that you cannot update or transfer you purchased items from one account to another account. I have good news for you can access your purchases from your old email address by contacting our Account Security Team.
for a faster resolution you need to contact our Account Security Team (AST) via Phone to schedule a call at your preferred time and they will verify the identity of your account and help you right away. To contact an Account Security Advisor, follow the on screen steps provide in the below articles:
Contact Apple ID Account Security
http://support.apple.com/kb/HT204169
you also have an option to call them directly by calling the below phone number:1-800-275-2273
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My Premiere CS5 started asking for its serial number. I entered it and was then asked for a qualifying product SN. My earlier product is Premiere Pro - SN****-**** etc. This is not accepted. Can you tell me why?
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
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Thank you; this has worked.
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I would recommend that you do the following as a minimum:
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(OPTIONAL) While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
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Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
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Thanks.What is the version of the driver you downloaded?
Which printer?
Apple menu > App store and click Updates.
See this -> OS X Yosemite: Add or remove a printer -
My ipad is asking for a passcode to sign in. Neither the password or email address work. My appleid doesn;t work either. What is a passcode and where can I find it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have been experiencing this issue for several days. I look up a website or subject. When I find something that looks good and click on it, it tells me that site can not be found. If I look at the address that is listed above, on the end has been added &vm=r. If I delete this and hit send the site then opens.
Ii want to thank you for your help in resolving this issue I was having.
By doing as you suggested by using the safe mode process, it did work, I also noticed that it also shortened the very long address as well. -
My iPad 2 was updated to iOS 6.0 and now I cannot use Logo Quiz purchased version, or crossword Solver. What can I do about this?
Contact the developer of the apps in question.
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I I'd updated my email address several months ago. The App Store app worked fine. Now all of a sudden it's asking me to log in using the old email address and wants the old password. In settings for both the App Store and iTunes are correct. I can sign out and sign in from the settings menu but cannot update my apps through the App Store app itself. This just started today. How do I fix this?
IIf you got the app with your old email you can not change it, you need to update it with your old one. If you get any app with one email you can only use one email. Even if you log into your new email from itunes( scroll under and click on the email and sign out and log in with new email) it still won't let you do it with your other email. Sorry. You can not use different emails for some things. You can go to settings-iTunes and AppStore- update apps( it means it will automatically update apps) it does work, but uses a lot of battery usage. I hve had it on for a long time but I don't mind. hope this helped.
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I am trying to install the latest upgrade for Adobe Photoshop Lightroom 5.pkg but the program will not accept my password, which works when I log into Adobe. What am I doing wrong?
G¹Day Ned, Thank you very much. That worked. I like simple solutions. Thank
you, again, for taking the time to respond. Steve -
Need to change my Apple ID to a gmail address in preparation for a move outside the US. When I did this, it did not change in iCloud and I have not been able to determine how to change this ID in iCloud for either my Mac or iPad? I had to revert to my old ID which will not be any good in a few weeks. Does anyone know how to make the iCloud settings changes?
Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account.
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