When iPhone locked and restored through sync with iTunes do you lose everything on the phone

Hello Jamiem75
If you have to restore, yes everything will be erased from your iPhone. If you have a backup, you can put that backup after the restore.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G.

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HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

Just purchased iphone 5 and unable to sync with itunes or icloud. when I connect to itunes it says i need itunes 10.7 or later. I've updated itunes and still getting same message. suggestions appreciated

What is your Computer and which operating system is it running...
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html

HT4235 Bought an ipod but it will not sync with itunes. Diagnostics passes everything but the sync test says "no ipod found" even though the computer shows it and itunes shows it but is still doesn't sync.

I purchased an ipod shuffle (5th generation I think). It is recognized by the computer and recognized by itunes but will not sync with itunes. Ran diagnostics and all passed but when it got to the sync test, it says "ipod touch, iphone, or ipad found". When I put on earphones, it tells me to sync with itunes. But it will not. What a person to do?

Hi jarrinjack,
Thanks for visiting Apple Support Communities.
You may want to try the steps in our iPod assistant:
http://www.apple.com/support/ipodshuffle/assistant/itunes/
If the issue persists, you can also restore the iPod:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Best Regards,
Jeremy

Iphone 4s and 5 not syncing with Itunes

Please someone help me. I am having the same issue with my iphone 5 and my daughters iphone 4s. We are using Windows on Asus newer laptop. We are on the most up to date versions of Windows and itunes. When you plug into computer and it connects to itunes, it says that the phone needs to be restored. When you try and restore it, it gives you an error. I then take it to anyone who has a mac to restore it, bring it back to our computers and try again. This time, it will recognize it but when you try and sync the music, it will go through steps 1-4 and then the bar with the music will instantly go back to no audio on it. I have tried the process several times and it does the same thing. When I take it to the apple store, they say it has to be an issue with my pc because it restores fine on their mac. Help!

I finally got iTunes to sync with my iPhone 5
I followed the step by step instructions in this archived support article:
Archived - Mac OS X v10.6: iOS device not recognized in iTunes after restart
http://support.apple.com/kb/TS3540?viewlocale=en_US&locale=en_US
If the issue remains, try these steps:
Disconnect the device and quit iTunes.
In the Finder, locate iTunes in the Applications folder and drag it to the Trash. (This will not remove any of your iTunes media or your iTunes library.)
Choose Go > Go to Folder. Enter the following location into the text field that appears:
/System/Library/Extensions
Click Go.
Locate the file "AppleMobileDevice.kext" and drag it to the Trash.
Restart the Mac.
In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/PrivateFrameworks
Click Go.
Locate the folder "MobileDevice.framework" and drag it to the Trash.
In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/LaunchDaemons
Click Go.
Locate the file "com.apple.usbmuxd.plist~orig" and drag it to the trash. (Do not move the similarly named "com.apple.usbmuxd.plist" file to the Trash.)
Restart the Mac.
Download iTunes and reinstall it. Test to see if the issue persists. Then, restart your Mac a final time to confirm issue is still resolved.

HT1386 After installing iOS 6 on my New iPad and trying to sync with iTunes on my iMac I get the message "Unable to sync; unknown error (1140)". Restarting iMac and iPad did not help! What to do?

I installed iOs 6 on my New iPad. After that every time I try to synchronize the New iPad with my iMac I get the message: "This iPad can not be synchronized; an unknown error (1140)".
What do I have to do to get the iPad sychronized?

Jon Swalby wrote:
I recently retired my 9 year old iMac and bought a new Mini. I migrated from a clone copy of the iMac
to the Mini.
All my iTunes content is on the new Mini, but my iPad is trying (unsuccessfully) to sync to the iMac.
How do you know? Nothing identifies which computer it is syncing with...
Is the iMac still on the network?
Have you connected the iPad to the Mac mini via USB and sync'd it?

IPhone 4 and iPad wont sync with iTunes

I bought a mac mini a few months ago to replace my powerbook (don't need it anymore). All of the files transfered fine but iTunes will not allow me to sync my iPhone 4 or iPad. When I try to transfer files or sync in anyway, iTunes prompts me with "This computer is no longer authorized...." etc, so, I click on Authorize, enter my credentials and it says "This computer is already authorized". I click OK and it again says "This computer is no longer authorized....". This puts me in a never ending cycle of trying to authorize the computer and I can't seem to bypass it.
I put this off for quite a while as it wasn't really impacting anything, but now it is and I need to get this resolved. Any hints, tips, fixes etc would be appreciated.
Thanks!
CH

Did you ever get a fix to this? The same thing just happened to me too....

HT1386 I've encountered a problem while synching my entire library. After synching I've noticed that only half of my library is playable on my iPhone. And a red circle with a Stop button appears next to the songs that didn't sync. Why is this happening?

I've encountered a problem while synching my entire library. After synching I've noticed that only half of my library is playable on my iPhone. And a red circle with a Stop button appears next to the songs that didn't sync. Why is this happening?

media in the itunes lib but not connected when the sync take part will fail in this manner
media in a not supported format on ios will fail to sync
http://www.apple.com/iphone-5s/specs/
Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV
User-configurable maximum volume limit

TS4062 restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

Seems to be a common issue in discussions. Try this:
http://support.apple.com/kb/ts1538
And let me know if it helps,

I purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just realised when reading other peoples problems that it is not actually letting me reset sync history???

What's the proper protocol for a reset on my ipod touch 4g? iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.

What's the proper protocol for a reset on my ipod touch 4g? iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
It's a 64G ipod touch and was fine till Apple told me to upgrade to ios 6. Now most of my apps crash, my music won't play and I just get a white screen when I hit Music.
When I try to sync to itunes it acts like it's going to sync and appears to recognize the ipod, but it's grayed out and has an update circle by it that spins for a while until itunes eventually freezes alltogether. Is there a way to go back to ios 5 after a erase and reset?

iOS: Unable to update or restore

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

HT201401 just brought a new iphone its instructing me to sync with itunes, i connect it to my computer computer reacts but nothing happens on the phone or itunes

just brought a new iphone its instructing me to sync with itunes, i connect it to my computer computer reacts but nothing happens on the phone or itunes, help before I break my laptop and phone, rage!

First, make sure you have the latest version of iTunes on your computer (11.x). If you connect the phone to a USB port directly on your computer (NOT to a USB hub) and it still doesn't appear in iTunes you need to troubleshoot iTunes.
If you have a Mac see: http://support.apple.com/kb/TS1591
For Windows see: http://support.apple.com/kb/TS1538

HT4623 I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

Hello Alark26,
Thanks for using Apple Support Communities.
If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
Note: The hosts file may be blocking the iTunes Store.
Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Learn more
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Can't connect to the iTunes Store - Apple Support
Take care,
Alex H.

When iPhone locked and restored through sync with iTunes do you lose everything on the phone

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