When iPod is connected to iTunes, a lock appears on iTunes

After syncing my music to my new iPod 5th Generation, the music on the iPod is greyed out and no action can be taken on it. Additionally, there is a symbol of a lock on the bottom of itunes where the used and free space is noted. I think this lock is the reason I can not do anyting with my music on the iPod. Any suggestions?

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to update automatically. If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage music and videos" in the iPod preferences. For more detail see this tutorial: Managing content manually on iPod
One thing to be aware of with manually updating is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod

Similar Messages

Itunes will not start when ipod is connected

3G nano ipod when connected to windows xp,, Windows Expoler opens and shows ipod as "M" drive. But itunes starts only when I click icon on my desktop and dose not start when ipod is connected. When itunes runs it sees my ipod and all works fine. I have the box under Devices checked to start itunes when ipod connected. Thanks for your help

Hello Loggroller,
And welcome to Apple Discussions!
Are you talking about the *Open iTunes when this iPod is connected* option from under your iPod's Summary tab? If not, make sure you have this option ticked as well.
It might not hurt to try and remove and re-install iTunes and all Apple related software using these instructions.
http://support.apple.com/kb/ht1925
B-rock

ITunes freezes (SWOD) when iPOD is connected

Since the latest iTunes upgrade to 7.7.1, iTunes freezes (SWOD) when my iPOD is connected. Worse, if one clicks on iTunes to make it the foreground application, the entire system becomes frozen and only powering off/on with the power button gets the system back (unless one forgets to disconnect the iPOD in which case one is back where one started).
This is an old iPOD that uses a firewire connection. Given how difficult it is completely crash a *nix-based system, I suspect a hardware interrupt is behind this but who knows? Searching the knowledge base and forums hasn't lead to any solution.
Any suggestions?
Thanks!

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

When Ipod is connected to Itunes all music can be seen, but when disconnected, the ipod appears as if there is no music. Hasn't happened to the movies. Help?

When Ipod is connected to Itunes, music that is used to have is listed, but, when disconnected, the ipod appears as if there is no music. Hasn't happened to the movies. Anyone have any ideas?

Since you did not mentioned about sync issues or problem, error messages.
You have to Sync the iTunes library with your iPod.
Refer to this tutorial, on syncing iPod
Have a nice day!

TS1363 Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Which OS are you using?
In the meantime, research your problem in Knowledge Base.

ITunes does not start automatically when iPod is connected

iTunes used to start automatically when I connected iTunes. It no longer does. Can I fix that?
Dave

Connect your iPod and open iTunes. Towards the bottom of the iPod screen, there are four check boxes. The top one says "Open iTunes when iPod is connected." Check that box and click apply. If it is checked, uncheck it and click apply, eject and reconnect your iPod, then recheck it and click apply.

ITunes doesn't start automatically when ipod is connected.

Even though I have clicked on the place that says itunes will start automatically when iPod is connected to pc, it doesn't. I have to click on iTunes everytime, and then it takes a while to run.
Anyone have any ideas what might be the problem?

hi joyful!
just checking. reboot the PC, and prior to launching itunes or plugging in the ipod, bring up your Task Manager to the "processes" tab.
is there an iTunesHelper.exe running in your processes?
Background processes installed with iTunes 6 for Windows
love, b

Having itunes open when ipod is connected

Nano 4th generation--iTunes always opened when iPod was connected to computer; now it doesn't and going to Devices and scrolling down Summary to "open when ipod is connected" is greyed out and will not allow me to check it. Even going to the iTunes preferences does not offer this selection.

You meant that you can't place a check mark in the check box "Open iTunes when device connected" ?
Just do a little test: Click on Music and see if you can put there a check mark.

Itunes wont automatically open when ipod is connected

Hello there
basically the above ^^ itunes wont open automatically when ipod is connected ive tried the 5 steps and ive also tried the whole tray and exit thing its not WORKING!
all help much apprciated thanks

I have a interesting hunch that somehow Windows is doing something to you...
One thing you might want to see is if within Windows if the iPod service is running... As there are certain services which automatically get installed when itunes is loaded. These notice the device and loads the app..
Just for reference, here are my Windows Services and their status:
Apple Mobile Device - Started & Automatic
Bonjour - Started & Automatic
iPod Service - Started & Manual
I thought that a 4th service existed, but can't find it...
Have you tried uninstalling iTunes and downloading to reinstall it again, that might help.. Or else it has something deeper do to with your computer itself!
That's about all I can offer right now.

How to "Open iTunes automatically when iPod is connected"....

...without having them sync automatically? I'm able to do this on my MBP just fine. The solution on my MBP is to uncheck "prevent ipods, ipads, iphones from syncing automatically" under Devices Preferences. Then I'm able to check "Open iTunes when Ipod is connected" under my iPod's Summary Options. After that i can then go back a uncheck "prevents Ip.... from syncing automatically".
Unfortunately, this option doesn't seem to be available to Windows users. or is it?
Thanks,
Mike

this will solve half of my issue while coincidentally causing the other half of it.
I want to be able to:
Open iTunes automatically when iPod is connected
AND
Prevent my ipod from syncing automatically *(when this is enabled the prior feature becomes disabled)

Computer restarts when ipod is connected urgent help needed

alright this is weird, I've had my ipod for ages and suddenly I go to plug it in and the computer slows down really really really slow and eventually just turns it self off, restarts and then sits in a black screen. if I leave the ipod plugged into the computer and restart it again it just goes straight back to the black screen, but both my ipod and computer work fine when there not connected. i have the latest version of itunes which seemed to help the first time i tried it actually started to update the ipod but then guess what the computer has another heart attack. urgent help needed please!!!

if I leave the ipod plugged into the computer and restart it again it just goes straight back to the black screen
Given this, I'd put it down to a flaky power supply in the computer. Might want to try using another computer or replacing the PSU.

When i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

when i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

After iOS 4 update on iPod Touch, iTunes crashes when iPod is connected.

I just updated my iPod from 3.1.3 to iOS 4, and after all of that, when I plug in my iPod Touch 2G [version 4.0 (8A293)] to my laptop, iTunes crashes. A window pops up saying "iTunes has stopped working," and then iTunes closes automatically. When I do not already have iTunes open and I connect my iPod, iTunes will open and then close a few seconds later with the same pop up box.
I tried seeing if it was a syncing or connecting issue, so I turned off automatic syncing and the problem still exists. Therefore, I think it is a connection issue.
*Note: When I was updating to iOS 4, I left and came back to my computer with it running on idle. Could that have had an effect? If so, how can I just redo everything?
**Another note that may be helpful is that while I do still have all of my music and videos in iTunes (which works totally fine with no iPod attached), the videos and music is NOT on my iPod. But, my apps all work fine on my iPod.
I would really appreciate any sort of help I could get for this problem. I was really looking forward to the OS update, but now I am disappointed because of this major problem.
THANK YOU for your help!

I would try moving the existing iPod backup file to a safe locations and let iTunes make a whole new one. The location of of the backup file is:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

ITunes will not launch when iPod is connected

I've been having a problem over the last several days where iTunes will bounce a couple of times in the Dock, the black triangle appears below the Dock icon, but no window opens up and eventually iTunes shows that it's not responding. I am unable to force quit or kill it in Activity Monitor, and it prevents logging out, restarting or shutting down. I can kill it from the Terminal, and it immediately disappears from 'top' but takes several minutes to disappear from Activity Monitor or to lose the black triangle in the Dock. Trashing the plists for iTunes does not help, and Preferential Treatment and TinkerTool System both report that all is well. I ran the full suite of TechTool Pro tests, as well as directory maintenance and defragging. I also ran the maintenance tasks, disk optimization and pre-binding in TinkerTool System. I've repaired permissions with Disk Utility. iTunes appears to be working normally and without issue in my wife's user. Finally, after reading a post here, I tried unplugging my wife's iPod Shuffle before opening iTunes, and lo and behold, iTunes popped right up. If I connect it after starting iTunes, it's detected as normal.
So, my shotgun ammo is exhausted. Anybody have any idea what would cause my user to be unable to open iTunes when an iPod is connected, but the same works just fine with my wife's user?

Nobody ever solved this

Itunes not responding when ipod is connected.

first i should say that my ipod has been acting slow the past couple days. if i'm scrolling through songs it will frequently freeze for a few seconds before moving on to the next song that i scrolled to. plugging my ipod into my computer last night i noticed my itunes page was black with a few words showing. after fiddling with it for awhile i unplugged my ipod and the itunes screen disappeared as soon as i did. today when i turned on my computer, with my ipod already connected, the black itunes screen appeared again. this did not make any of my computers other functions slower.. it was just annoying as i couldn't minimize it or exit the program. i went to task manager to try to end program but that didn't work. again i simply unplugged my ipod and the screen went away as soon as i did. i brought up itunes without the ipod connected and it came up fine, it plays music, and it runs smooth, but as soon as i connect the ipod it will freeze and i can't do anything until i disconnect. i'm not sure how to fix this problem and with the sluggish-ness of my ipod before i connected i started thinking maybe my ipod has a bug. i have the latest version of itunes installed, and i have vista on my computer. any help would be appreciated! thanks!

after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.

When iPod is connected to iTunes, a lock appears on iTunes

Similar Messages

Maybe you are looking for