When is Apple going to fix this iTunes update issue? I can't open or re install my iTunes.

Is there anything they are going to do so I can add more music to my iPod? Let alone access my iTunes library.

Solving MSVCR80 issue and Windows iTunes install issues.

Similar Messages

  • My iTunes songs won't drag when using wacom tablet mouse.  When is Apple going to fix this?

    My iTunes songs won't drag when using wacom tablet mouse.  When is Apple going to fix this?  Wacom says apple was made aware of this as long ago as July 2011.

    no one in here knows when Apple is going to fix it.  We are just users like you and have no more access to information than anyone else, including you.

  • When is apple going to fix this problem? !

    When is apple going to fix this problem? People have been having trouble with itunes for days! I have tried everything that has been suggested.  Nothing works!  I can not reinstall itunes! If I can't use itunes, I can't buy anything!

    Check the user tip below.
    https://discussions.apple.com/docs/DOC-6562

  • Itunes 10.6.1.7 will not sync with ipod classic.  When is Apple going to fix this!!!!

    After upgrading to the latest version of iTunes - 10.6.1.7      my iPod classic is not recognized and I cannot sync it.
    The iPod does appear as a drive on my computer (with Windows XP).  The screen message syas the ipod is corrupted.  Did a disk check on ipod in disk mode and tried again.  No success.
    I've gone through the steps for troubleshooting;
    It worked fine before I upgraded iTunes and I'm at a loss on how to fix this.

    Try the steps listed on the linked pages in the answer below you up to the restore part. If it looks good, trying doing a System Restore in Windows XP to the day before you upgraded it, reverting it back to the older version of i-tunes. But, if something in the previous steps points to a hard drive issue, this won't help you.
    Regards,
    Brian

  • When is Apple going to fix the problem with slow Time Machine backups with Mavericks?

    I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot.  This worked for about three days and I am back to very slow backups.  It is impossible for Time Machine to back up every hour when it takes six hours to do the back up.  I don't want to take hours to re-index with spotlight all the time.  I think taking six hours to do an incremental backup is a bit much.  I see that there are many people that have this trouble and it all started with an upgrade to Mavericks.  The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks.  I have wasted more time than I care to.  I am think of going back to Windows.  I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem.  Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.

    Allen Thanks for your reply.  All I can say is several months ago Time Machine quit working in a reasonable manner.  Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data.  I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection.  In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge.  There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem.  I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support.  I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space.  This might be a problem also.  However, I am working on a lot of things and like to have a lot of things on my drive.  Also the heavily loaded drive has not be a problem in the past.  This slow backup business started about three months ago, so something has happen in a very short time period.  Now it seems even the procedure that Apple support gave me is not working.  Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions.  If necessary I will clear out more of my hard drive if that appears to be a solution.  The Time Machine drive was recently reformed so I only have a few backups on it.  I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time.  I run it every few days.
    Here is the info from EtreCheck:
    Hardware Information:
              MacBook Pro (15-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,1
              1 2.6 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
    Disk Information:
              APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              VIA Labs, Inc.    USB3.0 Hub       
                        OWC Elite Pro mini C 1.5 TB
                                  EFI (disk1s1) <not mounted>: 209.7 MB
                                  NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Logitech USB Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
              [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
              [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
              [not loaded] com.roxio.BluRaySupport (1.1.6) Support
              [not loaded] com.roxio.TDIXController (2.0) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
              [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
              [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
              [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
              [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
              [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
              [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
              [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
              [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
    Startup Items:
              cma: Path: /Library/StartupItems/cma
              MySQLCOM: Path: /Library/StartupItems/MySQLCOM
              ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
              ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
              Tablet: Path: /Library/StartupItems/Tablet
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.adobe.versioncueCS4.plist Support
              [loaded] com.barebones.authd.plist Support
              [not loaded] com.barebones.textwrangler.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.mcafee.virusscan.eupdate.plist Support
              [running] com.micromat.TechToolProDaemon.plist Support
              [loaded] com.oracle.java.Helper-Tool.plist Support
              [loaded] com.oracle.java.JavaUpdateHelper.plist Support
              [loaded] com.prosofteng.DriveGenius.locum.plist Support
              [running] com.symantec.avscandaemon.plist Support
              [running] com.symantec.deepsight-extractor.plist Support
              [running] com.symantec.diskMountNotify.plist Support
              [loaded] com.symantec.MissedTasks.plist Support
              [loaded] com.symantec.navapd.plist Support
              [running] com.symantec.navapdaemonsl.plist Support
              [loaded] com.symantec.Sched501-1.plist Support
              [loaded] com.symantec.Sched501-2.plist Support
              [loaded] com.symantec.Sched503-3.plist Support
              [loaded] com.symantec.Sched503-4.plist Support
              [running] com.symantec.sharedsettings.plist Support
              [running] com.symantec.symdaemon.plist Support
              [running] com.symantec.symSchedDaemon.plist Support
              [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [running] com.lacie.safemanager.daemon.plist Support
              [running] com.micromat.TechToolProAgent.plist Support
              [loaded] com.oracle.java.Java-Updater.plist Support
              [running] com.seagate.SeagateStorageGauge.plist Support
              [failed] com.sogou.SogouServices.plist Support
              [running] com.symantec.uiagent.application.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
              [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.google.keystone.agent.plist Support
              [running] com.wondershare.mobilegodaemon.plist Support
    User Login Items:
              GeekTool
              SIMBL Agent
              QQ
              Safari
              Calendar
              Google Drive
              Dropbox
              Day One
              Dictionary
              SymSecondaryLaunch
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
              FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
              Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 9.5.5 Support
              Default Browser: Version: 537 - SDK 10.9
              QuickTime Plugin: Version: 7.7.3
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              RealPlayer Plugin: Version: (null) Support
              Silverlight: Version: 4.0.51204.0 Support
              JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions:
              Video Converter: Version: 4.0.0
              AllMyTube: Version: 4.1.0.0
              Open in Internet Explorer: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              QQMail: Version: 1.0.2.0 - SDK 10.7 Support
              txftn: Version: 1.0.0.6 Support
    3rd Party Preference Panes:
              Adobe Version Cue CS4  Support
              Flash Player  Support
              GeekTool  Support
              Growl  Support
              Java  Support
              MacFUSE  Support
              MenuMeters  Support
              MySQL  Support
              Norton\nQuickMenu  Support
              Paragon NTFS for Mac ® OS X  Support
              Pen Tablet  Support
              Perian  Support
              TechTool Protection  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
              Destinations:
                        NewMBP-TimeMachine-1.1 [Local] (Last used)
                        Total size: 1 
                        Total number of backups: 11
                        Oldest backup: 2014-03-18 15:09:46 +0000
                        Last backup: 2014-04-29 23:24:28 +0000
                        Size of backup disk: Too small
                                  Backup size 1  < (Disk used 647.49 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  47%          SymAVScanDaemon
                   7%          Finder
                   7%          WindowServer
                   2%          mds
                   1%          NortonAutoProtect
    Top Processes by Memory:
              385 MB          NortonAutoProtect
              262 MB          mds_stores
              180 MB          Safari
              139 MB          WindowServer
              115 MB          Finder
    Virtual Memory Information:
              1.15 GB          Free RAM
              2.87 GB          Active RAM
              1.83 GB          Inactive RAM
              1.05 GB          Wired RAM
              1.02 GB          Page-ins
              380 MB          Page-outs
    I hope you can see something that can be fixed.

  • When is Apple going to fix the problems with FCP and Leopard

    Apple,
    This is a nightmare.
    I wish I never did the upgrade.
    It's horrible that Apple released an OSX update that doesn't work with some of the most used Apple applications.
    I don't know what I should do.
    Compressor doesn't work, export using Quicktime is having problems...and that's just what I've found so far.
    When is Apple going to fix this mess?
    Hingefactor

    Did you heed ANY of the warnings that were posted here, on LAFCPUG.org, or the CreativeCow.net? We gave many pointers on what to do before you upgrade, so that if you do run into issues with the new (and you WILL run into issues with the new OS) you could always go back to the stable version.
    http://discussions.apple.com/thread.jspa?threadID=1185645&tstart=150
    http://discussions.apple.com/thread.jspa?threadID=1196292&tstart=300
    Apple will fix it when they fix it...that's all we can say. Keep sending in your issues and when they can, they will issue updates.
    The rule of thumb is that if you have a good working edit system, don't mess with it. The machine that I use to earn a living, that is still on 10.4.9 and FCP 5.1.4. My laptop, that I use occasionally for editing, but mainly for e-mail, word processing, web surfing, that I updated. And I am testing FCP on this. So far, I am not suffering any issues.
    If you backed up your system, you could have gone back to it.
    Shane

  • When is Apple going to fix the screen saver

    I've read some threads on how to stop the screen saver from changing back from settings that the user applies and none of them seem to work. So, When is Apple going to fix this problem?

    These are mostly user to user discussions, so we don't know.
    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
    Feedback via Apple Developer

  • I responded to a request to update my computer yesterday and now cant use Reunion 8! Is Apple going to fix this problem?

    I am unable to use Reunion 8 since yesterday when I responded to a request to update my computer! Now it will start to open and then quit. The makers of Reunion tell me it has affected a lot of users. Is Apple going to fix this "security" update? All of my genealogy info is in that program! I have backed it up on a disc but not since May 2011.

    I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
    Take your time and comprehend the steps involved and you'll be backup up like before in short order.
    Security Update 2012-001 Bricks Rosetta programs
    Restore method.
    #1 Backup your personal data off the machine.
    Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
    Disconnect all drives now to prevent any mistakes from occuring.
    #2 Try Restoring from a TimeMachine or hold option bootable clone
    If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
    Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
    Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
    If you don't know how to restore from TM drive
    http://pondini.org/OSX/Home.html
    #3 Reinstall OS X 10.6 from disk
    If no recent TM or bootable clone then:
    Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
    Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions  (do not format or erase!!), Quit DU and simply re-install 10.6.
    Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway)  or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
    Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
    #4 Update to 10.6.8 without Security Update 2012-001
    Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
    #5 Reinstall any non-working third party programs
    When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
    If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
    https://support.apple.com/kb/TS2570
    Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
    That's it really.
    Further Reading:
    Learn how to have a OS X drive restore ability using TimeMachine or cloning software
    Learn how to clone your entire OS X boot here
    http://www.bombich.com/get_ready_for_lion.html
    TimeMachine  help here
    http://pondini.org/OSX/Home.html
    Make copies of your original Snow Leopard
    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
    Learn how to make a bootable SL USB thumb drive
    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
    Deciding on upgrading to Lion?
    Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
    http://roaringapps.com/apps:table
    Unverified hacks
    Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
    You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
    The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
    If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
    In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
    If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
    If your a bit more skilled, a option bootable clone is much superior than TM drive.
    Good Luck

  • I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open.  WHEN IS APPLE GOING TO ADDRESS THIS ISSUE?  I can't update my telephone or iPod.  I can't even open the iTunes program!!!

    I am sick of dealing with this issue.  I wish not that I had never even started using any Apple products, beginning with iTunes.  WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
    That being said, Is there any way to resolve this?  What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes.  It was at least functional.  It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows.  You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
    The down side is that I can't get the latest updates for my iPhone or iPod.  Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
    Can somebody help me out with this, please? 

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer.
    Start iTunes and see if it is ok.
    If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    (Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • HT4623 When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

    When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

    Who is your carrier? That feature is completely carrier dependent.

  • Is anyone facing the similar problem of visible lag while opening app with 3G data on? It seems apple has made 5s slow to improve iphone 4 performance.5s was very smooth on 7.0.6 even with 3G data on. Is this a bug? Is apple going to fix this soon?

    Is anyone facing the similar problem of visible lag while opening app with 3G data on? It seems apple has made 5s slow to improve iphone 4 performance.5s was very smooth on 7.0.6 even with 3G data on. Is this a bug? Is apple going to fix this soon?

    I have same Problem. I tried all options - Reset All Settings, Erase Content & reset all settings, Upgrated to IOS8.1, Restore using iTune. But problem persists.
    When I turn Cellular Data or Wifi ON, then there is a lag while opening the Apps. But If I turn Data/Wifi off, phone becomes super fast. I have checked with my friends. They are not facing this issue. Not sure if Apple know this.

  • When is Apple going to fix the iOS6 App Store app?

    When is Apple going to fix the iOS6 App Store app? With the iOS5 version, you could easily view apps by release date in order to keep up with the new offerings. I usually bought one or two newly-released apps every week (many of which admittedly got deleted within a few days, but at least I tried them...). Now (with the new version of the App Store) I can't view apps by release date (at least not a list longer than a dozen or so titles in a specific subject area). As a result, I rarely buy new apps any more. It seems to me that it would be in Apple's best interests to fix this problem.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Apple Feedback -
    http://www.apple.com/feedback/

  • When is apple going to fix the music app?

    When is apple going to fix the music app?

    Your right!! I should have given details.
    I don't like the new music app for iOS 5.
    You need to constantly use iTunes to change play list content etc.
    Podcasts won't play in a loop.
    Even the iPhone has more control in the music app.
    I wish Apple had given more music tools instead of removing them.
    I am having a hard time finding the feedback form. Can you help with a link?
    I'll bookmark it for future use.
    Thanks

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