When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

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I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download 6.? but it will wipe out everything on my ipod. Is there a way to get the ios without wiping out my files?

I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download ios 6.? but that it will wipe everything off my ipod. Is there any way to get the ios without wiping out my files?

There is no supported method to "downgrade" iOS on any device. If you update, you will get the latest iOS for your device, which will be iOS 6.1.3. You cannot go backwards to iOS 4.3
If you have never backed up in either iCloud or iTunes, then upgrading to iOS 6.1.3 will involve restoring your device as part of the upgrade. Without a backup to restore from, you will loose everything that is on it.
You should first connect to iTunes with your computer, sync your device without upgrading and create an up to date backup of everything. Then use the upgrade option in iTunes to update your iOS.
However, if the dock device strictly requires iOS 4.3, it will not work, as you cannot downgrade iOS. There simply is no mechanism from Apple to do that.

HT4236 Why will my iPod not sync all the photos I want it to - I get a message saying that it cant display certain images. All my photos are in jpg format and similar size.

Why will my iPod touch not sync all the photos I want it to. I get a message saying it cant display some of my photos. They are all in jpg. format and similar size. Never had any problems before!
Thanks

That sounds exactly like an issue that has plagued McAfee users for around a year.
Try disabling email scanning in your anti virus program.

HT1766 I purchased two apps for my iPhone and every time I try to install them on my phone I keep getting a message saying that the file is over 50MB and I need to connect to wi-fi or use iTunes on my computer to download. How do I do that?

I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

I rented a movie on itunes and it says that it is ready to watch but it will not play

I rented a movie on itunes and a message popped up that said it was ready to watch. When I click on the movie it freezes and does not move forward. What is the problem? I have a macbook pro

Have you tried signing out and then signing back into your account on the iPad? Settings>Store>Apple ID>Sign Out. Restart the iPad and then sign in to your account again and then see if the movie will sync.
Another thing that you can try is transfer purchases from your iPad to the iTunes library and then try to sync.
I realize that you want to sync a movie from iTunes on your computer to the iPad, but I am just trying to think of a way to "reset" your iTunes account and get everything back in order again.
You tried restarting the iPad and resetting it as well? Quitting iTunes, restart your computer and then try again?
One other thing that is really a long shot but you can try it - and it works for third party apps that are crashing - download an app - any free app - that is supposed to reset some security issue in your iTunes account and maybe that would work in this case.

Need Safari for iTunes Store to work, but Safari will not update properly.

I recently did all my software updates (as updated as i could be on a Powerbook G4), and as I'm trying to access the iTunes store, I can't. I get the message that the latest Safari update needs to be completed. So I go through the update process again for Safari, and I get the message that I don't have the appropriate access to complete the update package. So, I can't update Safari, therefore I can't get into the iTunes store. Does anyone have a solution??

this is the Actual message that i get.
the update "Safari" cannot be saved.
You do not have appropriate access privileges.
The Installer package has been moved to the Trash. To try again, open the package from the Finder.

I am attempting to go to the App store and cancel a recurring subscription. I click on my ID and then sign in and when I attept to go to any selection like manage apps or subscriptions or any thing else I get a message saying that my session has timed out

But once I sign in. I go to manage or any other selection and it tels me session has timed out and it kicks me back to the app store front.

You might want to double-check that you are trying to open the document with the latest version of Numbers that is in your main Applications folder, not the old version that is in a subfolder named iWork '09 or Numbers '09. Instead of just clicking the document, you could open the latest version of Numbers and then File > Open. Or you could "right-click> Open With ... and choose Numbers.app (3.5.2).
SG

I have an iPod 2nd gen, trying to get an update so I can add facebook, but it will not update. Current ver is 4.2.1 How do I get it to update?

I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help with this please.

Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it.

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

I can load cs5 in my new PC with windows 8.1, but it will not update. how can I update?

I can load cs5 in my new PC with windows 8.1, but it will not update. how can I update?

You can direct download and install the updates here: Adobe - Photoshop : For Windows
The updater for CS5 is well...outdated.
Gene

Anyone having issues syncing iPhone with Microsoft Outlook 2007? iTunes says it is syncing but it will not update calendar or contacts. It just stopped working a few weeks ago.

Anyone having issues syncing iPhone 3GS with Microsoft Outlook 2007? iTunes says it is syncing but it will not update calendar or contacts. It just stopped working a few weeks ago.

I'm glad to hear that I'm not the only person struggling with exact issue. I've rebooted, upgraded, re-installed, pulled all my hair out as nothing works.
The biggest dissapointment with this thread is that nobody seems to have responded with a solution.
And yes I've managed to pull together enough intellegence to tick the box "sync to outlook" in iTunes - still nothing man.
Definately does not sync from phone to PC and is very hit and miss on PC to Phone. In other words now running 2 seperate calendars - Not helpful Jan.

TS1702 I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

Well, to paraphrase the old line, "What're you gonna believe, that email or your own lying eyes?"
The first thing I'd recommend trying is to power down your iPad (press & hold Sleep/Wake until the red OFF slider appears, then slide it to shut down), and then boot it back up and try again. You're resetting a bunch of state signals by doing that and this simple action (the first of a series recommended by Apple in your Users Guide) will quite often clear up these sorts of problems.

HT1338 I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update.

I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update. What has happened to the downloaded update?

When you downloaded Lion from the Appstore (and paid 29$) you have 10.7.4.
After the download you will find it in the Applications folder: that is the installer ! The installer vanishes when used, thus if you want to make an installer disk (to avoid a later redownload), you should do it before you run this installer. You can use "Lion Diskmaker" for that (use a 8GB USB stick), http://www.macupdate.com/app/mac/39701/lion-diskmaker/

I am updating creative cloud but under apps tab says failed to load error please retry but still will not work

i am updating creative cloud but under apps tab says failed to load error please retry but still will not work

Hi philip,
You may try to follow the steps below:
1.Close the Creative Cloud application.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
3.Delete the opm.db file.
4.Launch Creative Cloud.
Let us know if that helps,
Regards,
Rave

HT4644 I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes I've tried installing the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my

I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes. I've tried installing all the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my system. Can anyone tell me why I can't install the updates?

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

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