When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
Photoshop doesn't appear to be writing a PSErrorLog.txt file?   (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
I haven't had any other issues.
I am running Photoshop on OS X Yosemite 10.10.2.
Please can you help me?

Does anyone have any other ideas as this is very frustrating.
Thanks,
James

Similar Messages

  • Opening psd file in Photoshop coming up with "could not complete your request because of a program error"

    I spent roughly 6 hours on a (motion) project in Photoshop, saved as psd, and now every time I try to open it, it comes up with "could not complete your request because of a program error". This really annoys me, for one, it DOESN'T TELL ME WHAT ERROR! How can I get help from Adobe if they have no clue what error it is?
    I'm running windows 8.1  64 bit
    I'm using Adobe Creative Cloud
    I've tried everything people say to do, but nobody else but me seems to be using Photoshop for video editing. I really need this video.

    Does anyone have any other ideas as this is very frustrating.
    Thanks,
    James

  • Photoshop CC: Changing colour - "Could not complete your request because of a program error"

    Hi,
    Started a while back but lived with it but now its beyond anoyying.
    Happens if I do anything that changes the colour (ie colour picker, exchanging colours - anything).
    Any suggestions?
    Thanks.

    Presuming the standard Adobe solution would be suggested - ie un\re-install it I've done that with no luck, I'm now trying it again but this time letting it trash my preferences.
    This is seriously damaging my download limits - I wish they had good and usable support!
    BTW - Its installed on the Windows 8 platform.

  • Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank

    @Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank you!

    Without proper system information and other details like what files you work with  nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
    Mylenium

  • Errors thrown when opening files: "could not complete your request because of a program error"

    I have a user on our network that recently had Photoshop CS5 reinstalled. Now when she opens .psd files she is notified to "Update the text layers" on the document. If you press "Update" the error "could not complete your request because of a program error" is thrown. If she clicks "no" then she can't properly edit the text layers on the files. I have reset her preferences files and run the font test script with no luck on either.

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • When I open a raw file (NEF Nikon 7100)  and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

    when I open a raw file (NEF Nikon 7100)  and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

    Oh, dear.
    If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
    OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
    I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
    PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.

  • Can't open file: "Could not complete your request because of a program error"

    I have a Photoshop file that suddenly won't open.  Last week I upgraded to CS5--the file had been created in CS3 prior to that.  When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error."  I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
    I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time.  Even on versions that were last saved with CS3 (before I installed CS5).
    Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps.  So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
    Any advice will be appreciated.
    Thanks,
    TheWocky

    First thing I would do is investigate hard drive issues and the health of the OS.

  • Cannot open files ~ Could not complete your request because of a program error

    I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
    Please help, I am in the middle or a project ...
    Thank you,
    Linda

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • Photoshop CC: When I'm trying to draw a rectangle I can't fill it or create a stoke because there is a message telling me; "Could not complete your request because of a program error. What can I do?

    Photoshop CC: When I'm trying to draw a rectangle I can't fill it or create a stoke because there is a message telling me; "Could not complete your request because of a program error. What can I do?

    It is a mute point now. PSE12 finally failed to the point it locked up the MAC. I had to restore the MAC OS from backup to a point before the PSE12 update.
    The MAC now operates correctly and so does PSE12. I don't think I'll be updating PSE any time soon.

  • Photoshop CS4 - getting error message that states: Could not complete your request because of a program error. Getting this message when

    Could not complete your request because of a program error. Getting error message every time I open the program and try to do anything. Have to Force Quit to close. Using a Mac. Your expertise is appreciated!!

    Have you tried removing all 3rd party plug-ins?
    Also, resetting preferences to defaults may help...  Press and hold Command - Shift - Option immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
    -Noel

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • Could not complete your request because of a program error photoshop cs4

    My first frustration right now is that I can't search the forums... anyone got an answer to that? on the right hand side (if I'm logged in) I type in a search for anything and it always shows no search results found! Why? is the search function not working?
    Anyway, my problem is that when I try to save a multi-layered psd file into psd or jpg I get this error message: "Could not complete your request because of a program error."
    What is causing it?
    I checked for updates and PS is up-to-date. I restarted, and it worked great for about 3 saves (different pictures). (I'm basically running through some shots and just doing a quick levels and curves adjustment and running an action putting in my name watermark.)
    After that quick edit and trying to save - same error message again.
    It started suddenly yesterday - after having used PS for about 1.5 years without a problem. I haven't done any changes to it as far as I'm aware.
    Any one seen this before, or have a solution to this?
    Thanks!
    Computer specs:
    Windows 7 Pro - 64-bit
    12 GB Ram
    750 GB OS hdd where PS is installed
    2 TB Media drive where the files are being pulled up from/saved to.
    Intel i7 x980 3.33 GHz
    GeForce GTX 470 with 1280 MB dedicated memory
    Logged in as administrator.

    Did you update or change or plug-in or remove anything else on your computer just before it happened?  Photoshop relies on other system libraries to do things and maybe one of those changed.
    No, I did not change anything; I was editing pictures - from a quadding trip where they asked me to shoot for them - and suddenly I started getting the message on most pictures.
    Hard drives are not nearly full. (.99 TB free on media drive and 588 GB free on OS {C} Drive)
    scandisk error check? I probably need that.. (I've had some problems with BSOD and had the BIOS corrupted recently that I had to flash the BIOS again. Could that cause something like this?)
    How do you reset preferences? Is it the Ctrl + Shift + Alt key immediately after PS starts? I did that and it didn't fix it.
    Saving in odd location? No, I don't think so; I save to the same place I save other stuff and I have a solid directory base and I always follow the same procedures. I save back into the same folder I open the file from and save back to the same filename + "edit". That way I can compare side by side and have a backup copy of the file.
    The only USB device plugged into the computer is a logitech wireless combo of keyboard and mouse. (And a wired USB keyboard that sits to the side and that I use only when the batteries in my wireless dies.
    I can't think of anything that has changed that would cause PS to act like this.
    If I can't get it working soon, I'll re-install. I have the Production Premium CS4 version - can I just reinstall PS or would I have to do the whole suite?
    Thanks!
    PS. I don't know if I was clear enough on what I'm doing: I open anywhere from 1 - 20 pictures at once, and then do a quick level or curve adjustment and save to a different file name. The confusing thing is - some pictures I have no problem with, but others - even though I do exactly the same thing - this error message comes up. I'd say about half of my 107 pictures from the quadding trip refused to save.
    It almost makes it seem like some pictures are corrupt or something - and yet, I'd be really surprised to have soo many corrupted images suddenly.

  • When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

    I'm using Photoshop CC 2014. When I click on Define Custom Shape, there is an error box that says "could not complete your request because of a program error."  How can I solve this problem or work around it? I've looked on the internet for answers but could find no solutions to this. The custom shape tool is 99% of what I use!

    Consider resetting the Pen tool by right clicking here
    and if that doesn't solve the problem a logical next step would be to reset your Preferences.
    To reset Preferences:
    If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
    A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
    By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

  • "Could not complete your request because of a program error" upon Open

    Hi,
    I've spent over 2 hours on the phone with Tech Support trying to troubleshoot the following error: Could not complete your request because of a program error. This error occurs when I open Photoshop CC, try to open a file, and try to open the performence settings. I am running Photoshop CC, Mac OS X 10.8.4.
    Here is basic system information:
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro8,2
      Processor Name:          Intel Core i7
      Processor Speed:          2.2 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          6 MB
      Memory:          8 GB
      Boot ROM Version:          MBP81.0047.B27
      SMC Version (system):          1.69f4
    Any Ideas??
    Thanks!!!

    I am getting the same error message (Could not complete your request because of a program error) except it happens whenver I try to apply a layer style. Here are the last few lines of my error log:
    2014:02:01 15:19:28 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:19:37 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:20:38 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:31:14 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:32:01 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:35:22 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:35:57 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:38:15 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:38:44 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
    2014:02:01 15:39:13 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed

  • Photoshop CS6 Error Message: Could not complete your request because of a program error.

    Photoshop CS6 version 13.0 v64
    On Mac OS 10.8.5
    Error Message: Could not complete your request because of a program error.
    Help! My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error everytime I try to open a file.

    Hi,
    Thanks for the information. I tried it and the message "Could not complete your request because of a program error." comes up when I open the program or try to do anything in the program. So when I went to edit preferences it pops the same message up. It won't let me do anything in photoshop. I am up to date on the operating system but that didn't fix it either. Any other ideas would be appreciated. I cant use photoshop on my main computer at all!
    Thank you!

Maybe you are looking for

  • Smartform Printing in XDF format

    Dear all experts, I was trying to print out the smart form in XDF format. I accessed to Spool List (SP01) to view the result but  the output shown on screen is truncated. After printing it, I went to AL11 to see the output file, however, only single

  • /sap/bc/solman/defaultuser/learningMap service is missing

    Hi, /sap/bc/solman/defaultuser/learningMap  service is missing. How can I load it??? It was there before the version Solman 4.0. thanks

  • BGP Update Messages

    Can a bgp UPDATE message carry more than a single prefix ? I have read a lot of text about this ( Halabi, Doyle, RFC 1771 ) but I think the wording that this literature is never clear to me about what they are exactly saying. below is a quote from RF

  • Measurement Studio NumericEdi​t Control is Not Working

    I installed Measurement Studio 2013 with Visual Studio 2012 Professional yesterday and imported my previously developed projects on (VS 2010 Express). Web controls and C# coding working fine. I started Measurement studio chapter 2 first exercise to a

  • Markers/artwork not working

    Forgive me if this has been discussed before, but I could not find anything. May have not been using the best search terms. I have just switched over to Garageband for my podcast. I have everything OK but something I am new to is adding the artwork w