When opening itunes i got the following message:  "Apple Application Support was not found.  Apple Application Support is required to run itunes. please uninstall itunes, then install itunes again." if i do this will i lose my music library?

when opening itunes i got the following message:  "Apple Application Support was not found.  Apple Application Support is required to run itunes. please uninstall itunes, then install itunes again   Error 2 (Windows Error 2)." if i do this will i lose my music library?

Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • I updated to iTunes 12.0.1.26 and I am trying to burn a play list and it gives the following message: disc burner or software not found.  This is the first time that I have this problem.  Can any one help me please?

    I have a Mac Book Pro 2.4 GHz Intel Core i7; Memory 4 GB 1333 MHz DDR3
    Mac OS X Version 10.7.5
    I updated to iTunes 12.0.1.26 and I am trying to burn a playlist and I get the following message:  "Disc burner or software not found" .  I have burned lots of CD's and DVD's before and this is the first time I get this message and cannot burn anything.  Can anybody help me, please?

    Hello queenabs,
    It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found."  I found a couple of resources that I think might help with an error like this.
    I recommend starting with the steps in this article:
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
    http://support.apple.com/kb/TS2308
    If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
    iTunes for Windows: Additional troubleshooting tips for burning issues
    http://support.apple.com/kb/TS1374
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • When trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program.

    when trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program  If I uninstall and reinstall itunes, will I lose my library

    See Troubleshooting issues with iTunes for Windows updates.
    Your library should be fine, but you ought to back it up regularly.
    tt2

  • Apple application support was not found apple application is required to run ituneshelper please un istall itunes then install itunes again erro 2

    I can't install itunes for windows 7 to 64bit i tried several times and at the end show up this...
    "apple application support was not found apple application is required to run ituneshelper please un istall itunes then install itunes again erro 2" ..so what it does mean? ..can somebody help me for this please? thanks

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • My iTunes is not loading on my computer (PC).  The error message says: MSVCR80.dll was not found

    My iTunes is not loading on my computer (PC).  The error message says: MSVCR80.dll was not found

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • When I start my computer the following error: AppleSyncNotifier.exe Entry Point Not Found Procedure entry point xmlTextReaderName could not be located in the dynamic link library libxml2.dll

    After updating to iTunes version 10.5, every time I start the computer the following error message appears: AppleSyncNotifier.exe - Entry Point Not Found. Procedure entry point xmlTextReaderName could not be located in the dynamic link library libxml2.dll? Please help

    Thank you Allan123.
    I have used iTunes 10.5.1 for a while without any problem but the other day I installed an application that wanted to restart my computer and iTunes did probably not shut down properly which probably caused the problems. I had to search for libxml2.dll though. Two other programs on my PC used a with the same name but I copied the one from the an Apple folder of course and pasted it where u suggested and after that everything was fine. I have no idea why this problem really occured without any real reason. But thanks for the solution!

  • I downloaded a GarageBand Lesson and got the following: Audio file "Centerfield_INST_v7.6.aif" not found!

    Downloaded a lesson and got this: Audio file “Centerfield_INST_v7.6.aif” not found!

    Hi Marzobancos,
    Welcome to the Apple Support Communities!
    I understand that you are running into issues downloading a lesson in GarageBand. In this situation, to begin troubleshooting, I would suggest working through the steps in the attached article. Please let me know if the issue remains after working through the steps.
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    Best regards,
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  • Apple application support was not found apple application support is required to run itunes helpdesk please uninstall iTunes, then install iTunes again. Error 2

    J'ai eu tout à coup ce message en voulant ouvrir mon itunes.
    Si je fais comme le message le dit: désinstaller itunes puis le réinstaller, cela veut dire que je vais perdre toutes mes musiques achetées ?!?
    Comment résoudre ce problème d'accès à iTunes.
    Je travaille sur PC sous windows.
    Merci bcp.
    sam

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • When I try to load ANY website, Firefox always gives me this message: Your requested URL was not found. What could be causing this?

    I've cleared all data on Firefox 3.6. I've even reinstalled the browser. It's the same message: Your requested URL was not found.

    Try "Firefox connection settings" in [[Server not found]]
    You can find the connection settings in "Tools > Options > Advanced : Network : Connection"
    If you do not need to use a proxy to connect to internet then select No Proxy
    See also http://kb.mozillazine.org/Error_loading_websites

  • ITunes wont load Apple Application Support was not found

    I have been having a lot of trouble downloading itunes. I had it on my laptop and then the laptop crashed. I tried to re-install,and it goes smooth then at the end. I get a window message that has a red and white X that says:
    Apple Application Support was not found
    Apple Application Support is required to run iTunesHelper. please unistall iTunes, then install iTunes again.
    Error 2
    ok
    Can anyone help me PLEASE?
    Thanks

    With that one, let's try uninstalling both iTunes and Apple Application Suppport. When we reinstall iTunes, that should reinstall Apple Application Support as well. We'll take a few additional explicit precautions along the way too. Best to print these instructions out, because at one stage of proceedings you won't be able to use a web browser.
    Preliminaries
    Download and save a fresh iTunes installer to your hard drive. (Don't run the install on line and don't start the iTunes install just yet.)
    http://www.apple.com/itunes/download/
    Now, quit QuickTime (if you have that open) and Safari 4.0.4 (if you have that installed and open). Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open.
    *Uninstall phase*
    Head into your "Add or Remove Programs" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is listed in there).
    (From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
    Next we'll remove any leftover program files and folders.
    (1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
    (2) Open the "Program Files" folder.
    (3) Right-click on the iTunes folder (if it still exists) and select "Delete".
    (4) Open the "Common files" folder.
    (5) Open the "Apple" folder.
    (6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
    Now empty your Recycle Bin and restart the PC.
    *Reinstall Phase*
    After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
    Now start the install by doubleclicking the iTunesSetup.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to your network and/or the internet.
    Did the install seem to go through okay? If so, does iTunes start launching properly again?

  • Error after install iTunes setup: Apple application Support was not found

    Hello,
    I am trying to install iTunes on my pc. During the downloading of iTunes setup.exe i get this error:
    Something went wrong during the installation of this item. Microsoft. VC80.CRT, type="win32", version="8.0.5072.7.6195", publicKeyToken="lfrc8b3b9a1e18e3b",process or Architecture=x86"
    I choose 'ok' and the download continues. When the download is complete and i try to open the iTunes setup its given the error saying:
    Apple Application Support was not found
    Apple Application Support is required to run iTunesHelper. Please uninstall iTunes then install iTunes again.
    I tried this more than once, but its not working. I also tried to extract the iTunes setup.exe with winrar and then to do an install with appleapplicationsupport.msi, but its given the same error.
    Anyone please has some advice?
    Thanks in advance!
    Marieke

    When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
    That's an extreme case of this.
    We'll try doing standalone installations of all the supporting programs.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
    Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
    Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
    Do those four installs go through okay? If so, does your iTunes launch without any errors now?

  • HT1926 When I try to open ITUNES I get the following messages: Runtime Error R6034 - "An application has made an attempt to load the C runtime library incorrectly" . I have 15,000 songs in my library. Will I lose them if I uninstall as suggested by Apple?

    When I try to open ITUNES I get the following messages: Runtime Error R6034 - "An application has made an attempt to load the C runtime library incorrectly" . I have 15,000 songs in my library. Will I lose them if I uninstall as suggested by Apple??

    Exactly the same problem.  But it gets worse.  iTunes has now disappeared from my list of installed programs so I can't uninstall anyway.  Appalling problem.  This update clearly didn't get proper testing before release.
    In answer to your question about your song library, I seem to remember uninstalling and reinstalling iTunes a few years ago and the uninstall didn't remove the library then - I can't see why it would.  Of course there have been a lot of updates since then, so it is definitely worth asking the question.  Personally, I would be inclined to make a copy (if you have the space) of the iTunes folder just to be sure.
    I certainly hope they get this fixed soon.  I use iTunes mainly for podcasts on my iPod and I can't download anything right now.

  • I have just clicked on my iTunes desktop icon and got the following message "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Why has this occurred when it working fine?

    I have just clicked on my iTunes desktop icon and got the following message "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Why has this occurred when it working fine? Is it best to update iTunes to 10.2 to attempt to resolve? Initially I got the prompt Quicktime was out of date so I updated that successfully in all programs. I do not want to lose my iTunes library.

    Sorted problem updated and reinsatlled and restarted computer.

  • When I open I Tunes on my lap top I get a message saying that this version of I tunes is corrupted and I need to re install. If I re install will I lose my music library already created in I tunes?

    When I open I Tunes on my lap top I get a message saying that this version of I tunes is corrupted and I need to re install. If I re install will I lose my music library already created in I tunes?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I was told to update iTunes. The update failed. Now I can't open iTunes but get the following messages: The program can't start because MSVCR80.dll is missing from your computer. Try reinstating the program to fix this problem.  Then I get iTunes was not

    I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly.  Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support

    Troubleshooting issues with iTunes for Windows updates - MSVCR80

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