When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. Any ideas on how to get the system to read the iPad?

When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. The iPhoto window opens up and reads the photos on the iPad, so it is connecting to the computer. Earlier today I wasn't having any problems. I have shut down the iPad and the computer and started over, but that didn't help. Any ideas on how to get the system to read the iPad so I can update the apps on it?

Hi, is the problem just to update your apps on your iPad? Here is what you should check. Is the iTunes on your computer updated to the latest version? Does your iPad needs to be updated? Do you have enough storage on your iPad to do the update? On your device is your iCloud back up checked?
Go to Settings - iCloud - Backup/Storage - see if its checked, and try unchecking it before connecting it to the computer.
Please let me know if you need any further assistance.

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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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Thus, if you get it to work restore to factory settings/new iPod, not from backup
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I would make an appointment a the Genius Bar of an Apple store. If the bead has a hole thave yu tried using a pin to get it out?

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Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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Call Apple Care and ask them if your computer is still under warranty.

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Thanks for the info.
Your "profile" is the information in your original post that tells us that you are using OS X (10.6.8).
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Click the Apple icon in the upper left corner of the screen
Click About This Mac
Post back with the OS X Version number that you see there
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When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. Any ideas on how to get the system to read the iPad?

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