When purchasing an app on the app store you need to type in your security question answers. i forgot mine. i hit the button that says to email me to reset my answers. im not receiving the emails. any ideas what i can do? please help me.
when purchasing an app on the app store you need to answer your security question answers. i do not remember mine. i hit the button that says for them to email me to reset my answers. everytime i do that i never get the email. can somebody help me! please
Probably because the address you provided as a rescue email when setting up your account is not longer valid. Contact Support and ask for account security.
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The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
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I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?
Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe -
Hello I'm upgrading my iPhone 4S tmw to a iPhone 5c , I also have a iPad which I've used iCloud to get pics from phone to iPad, obviously if I delete my phone pics there gonna go from iPad too. Any idea what I can do please?
In addition to the very sound and useful information posted by Lawrence Finch, there is also a way to save the photos from the photo stream to the camera roll on the iPad so that even if the photo stream is turned off, the photos will remain on the iPad.
Launch the photos app and them open the Photo Stream album. Select every photo that you want to save by tapping on them, then tap in the action/sharing icon and select - Save to Camera Roll.
Having said that, the information that Lawrence shared with you is very important and the instructions in both articles are very useful. Make use of them. -
My ipad and iphone wont search for anything on the app store or itunes store, after a minute of loading it says 'server has timed out' in the blue box. But the weird thing is all the other features on the stores work, and do not crash. How could i fix this?
try this
I seperated each step and changed it abit for ya that i found that maybe useful for you bc it sounds like the same "Wireless Weirdness" that this person had the same problem.
https://discussions.apple.com/message/18798125#18798125
1. Restart the computer and wait to see if the network is discovered before entering it manually.
2. Power off on the modem and router and restarted computer
3. If no network selected, do the diagnostics
4. Enter the SSID & PSWD
5. If asked for DHCP or PPo, chose DHCP
6. If asked for cable, say no bc u use wireless
after that, it should work for ya -
help me what shood i do my iphone 2g is freezing on apple logo is charging something and then it restarts is not seeing my usb cable or chearger please help me
Hello c:
Welcome to Apple discussions.
Your post was hard to follow, but, for openers, very few people should EVER use terminal commands. As you have found out, you can screw a system up badly.
So much for the lecture.
OS X requires a system administrator password when anyone tries to install software that will affect the operating system. This is an Apple security feature that keeps people from, hopefully, doing dumb things to their system.
You cannot use a "friends" disk on a system that differs from your own.
Bottom line, you need to reinstall the operating system (whatever came with the system). If it is OS X 10.5, you could do an archive and install.
There is no way that I know of to undo the damage caused by entering the arcane terminal commands.
Barry -
When trying to open itunes i'm receiving a message stating "this folder is on a locked disk or you do not have write permissions" Any idea what I need to do to get it working. The issue happened after I installed DJ Software
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914
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I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either
Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem. -
I'm trying to sync a new iphone into i tunes. I'm getting a message that says that this iphone cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?
See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747 -
Hi my iPhone does not have reception. I have tried the sim in a different phone and it has reception. Any ideas what I can do
try these things
-reset your network by going setting> general>reset>reset network setting
-toggle airplane mode on and off
-then back up your information and then restore as new.
-still no service then if your within your limited warranty apple can replace it for nothing if not it is 199$ for replacement -
I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mails are not receiving. Mail queue showing Connection refused error. Please help me
Thanks
GIRITry this -> http://support.apple.com/kb/TA38632?viewlocale=en_US
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hi! I've just installed mountain lion and I find one of the programs I need for my work is crashing all the time. any ideas what i can do?
Ah!
Factuur Bright x
part of errors:
Process: Factuur Bright X [1476]
Path: /Applications/Factuur Bright X/Factuur Bright X.app/Contents/MacOS/Factuur Bright X
Identifier: ???
Version: ??? (2.0.0b20)
Code Type: X86 (Native)
Parent Process: launchd [184]
User ID: 501
Date/Time: 2013-07-10 22:35:39.180 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 2118 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 47D641A2-4625-7590-369C-8BAFE1439551
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
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