When receiving a call on my iPhone 4s the contact name does not appear

when receiving a call on my iphone 4s the conact name does not appear

This should fix it:
Open the phone and dial *228. This is a Verizon over-the-air programming number.
When the system answer press 1 for "Program or activate your phone"
Wait for the call to disconnect. You should get a prompt stating "Settings updated."
Double tap the Home button to bring up the recently used apps list at the bottom.  Locate the Phone, Message, and Contacts apps, swiping if necessary, and press and hold until they jiggle then press the red minus sign to stop them.
Wait a 3-5 minutes.
Try your phone again to verify that it's fixed.

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