When registering my iphone on itunes the message - the sim card insertedin this iphone does not appear to be supported - can anyone shed some light on this and tell me a way around this problem?

when registering my iphone on itunes the message - the sim card insertedin this iphone does not appear to be supported - can anyone shed some light on this and tell me a way around this problem? the phone itself is an english phone and tried to register with a spanish sim and that message appeard, so i tried with my iphone sim which is english and the same message appeared!
thanks

Is the English sim from the original carrier as that is usually the message you get with a carrier locked phone.

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