When setting up my apple id for the apple store I get to the credit card screen and it tells me I have to contact support to finish.  I can't seem to contact support as there is no number for them on this type of issue.

When setting up my apple id for the apple store I get to the credit card screen and it tells me I have to contact support to finish.  I can't seem to contact support as there is no number for them on this type of issue.  How the **** to I talk to a person who can fix this?

It's a real problem when you're deployed outside the US and your billing address, though totally correct, is not. This seems to be a common complaint. I think the billing address vs. your present location causes some security concern or similar nonsense that prevents progress.
The only way I know of to resolve this is to contact iTunes Support by email. I have never had to wait more than a day for a response:
http://www.apple.com/emea/support/itunes/contact.html
The response should not be "automated'. Explain your circumstances. You deserve a personalized response.

Similar Messages

  • HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?

    I updated my credit card info and I get a contact iTunes support message to finish transaction

    You need to do as requested and Contact iTunes Customer Service...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I dont have a credit card and i cant purchase anything from the app store coz it only accepts credit cards, is there a different option for me to purchase?

    please help

    Choose the None, no credit card, option.
    This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
    https://discussions.apple.com/message/24907941

  • HT2534 This apple id has not yet been used in the iTunes store please tap review (without credit card)

    Dear all!
    Please help me with this!
    I have just create an apple id and when I want to sign in iTunes store, the message ( this apple Id has not yet been used in the iTunes store please) appears and when I tap the review, again billing information is asked I don't know how complete this section without credit cars and authorize my account please help me with this. Plz, plz plz plz help me?

    Hi, I had this problem as well.  Everyone kept telling me just to select the "None" option next to the credit card choices -- but I didn't HAVE a "None" option and was getting very frustrated!
    It turns out that in this case, you do have to add a credit card to finish creating your Apple ID.  Then as soon as it's created, you can go to "Account" at the bottom and immediately remove your credit card information.  This worked for me -- my credit card was only in the system for about 15 seconds before I was able to remove it with no problem.
    Hopefully this works for you as well!! 
    Unless you don't have a credit card at all, in which case there might not be a solution.  I have a credit card and just didn't want my information stored by Apple.  Anyway, good luck!

  • HT1918 My boyfriend had an credit card on my account but now longer has money on the account, how do I delete his credit card info and leave it blank?

    So for some reason it the App Store won't let me download free games to my phone. When ever I try it always say please sign in. And when I click sign in it take me to the credit card infor, i do not have a credit card. It won't allow me to downloads any free app to my phone unless I put in a credit card. How do I download apps without a credit card?

    Hello Clancbelle,
    It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when you're finished.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT2731 How do I create an account on the App Store without putting in a credit card?

    It says I can't download anything UNTILL I put in a card.

    Hello txitxo,
    Thanks for using Apple Support Communities.
    This article shows how to create a new Apple ID for use on iTunes Store, App Store, iBooks Store, and Mac App Store without a credit card.
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If you want to select None and remove the payment information or credit card from your account, follow these steps.
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Have a nice day,
    Mario

  • I have an open purchase which can't be closed as the purchase is still on my old credit card. I want to update but need to update my country as well - can't because I need to close the purchase. What should I do?

    I have an open purchase on itunes which can't be closed becuase my credit card expired. I want to update my billing info but cant becuase it keeps saying that I have an open purchase that needs to be closed first. I also need to change my country because the new credit card is where I'm currently staying and it doesn't want to change my country as there is an open purchase. How do I fix this problem?

    Hello vermeulenbraam,
    I recommend reporting a problem directly to the iTunes Store support directly:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    All the best,
    Sterling

  • Bought a 20 gift card online thru the itunes store it has charged my credit card and still no email with the access code?, Bought a 20 gift card online thru the itunes store it has charged my credit card and still no email with the access code?

    Has this happened to anyone? How can I get my access code or my money back?  PLEASE help me, this is for my lil boy!

    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
    Some In-App Purchases works only with credit card.

  • HT1918 my credit card expired, so it tells me i have to update my payment method, in which i do since all i have to do is change the exp date and the 3 digit security number. upon doing this i just get a link to this page "contact apple support"

    I am currently deployed near russia, we have internet and everything else works, but when i loaded my redeem card to my acct (which took just fine) it tells me to update my information. upon trying to do this it tells me to go to support page......that does not help, i just want to use the money that i loaded on my acct.

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Using ps2 for years and today it tells me my 30 day trial has ended? I can't seem to find support or the re activation on line site. What's going on?

    Does Adobe have a phone support option? I have been using ps2 for years and today the program tells me that my 30 day trial has ended . . .can any one help with this issue?

    The activation servers have been shut down.  Go here for a version which does not require activation, just enter the serial number that you will be given:
    Download Acrobat 7 and CS2 products

  • False 50 charge from apple app with no record of app purchased.  Called credit card co and put a hold on the purchase.  Apple I'd was discable by apple as a result of hold I assume. Sent email to app support yet no response.  What the blank is going on?

    Apple app disabled after a hold was placed on a bogus 50 charge to card.  Apple disabled the account.  Sent email to support and received no response.  What isg up with this?

    Apple app disabled after a hold was placed on a bogus 50 charge to card.  Apple disabled the account.  Sent email to support and received no response.  What isg up with this?

  • I keep getting flashes on my pogo screen and everything is updated except i haven't updated to firefox 5 cus it says it wont support certain items is it safe to update to firefox 5 and still play pogo and will flashes go away

    As stated I keep getting flashing on my screen when playing pogo games. Everything is updated, cache is cleared, javascript is cleared. It is also happening in IE8 now. I prefer using firefox as I am sight impaired and it's easier to use and see. Techs from Webroot and Pogo have checked computer and can't find anything that would cause this. I am afraid to update to firefox 5 for fear it will get worse. HELP please

    From the Firefox help files;<BR><BR>
    Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

  • On my iPhone, the app store won't accept my credit card code. The thing is that it worked before and now it doesn't work. Now I can't download or update apps. Does anyone know what to do?

    I have a visa card and i used it on my apple ID and now the AppStore won't accept my code so now I can't update or download apps. Please help!!!! :(

    This has happened to me in the past a couple of times.  I can't say i have a definitive answer for you, but i believe it is a problem with the iTunes servers.  I would recommend shutting off all devices connected to the account to be sure you are completely disconnected, then turn one on, connect, and try again.  That worked for me last time i had the problem.  The first time i just gave it a day and it was taken care of. 
    Good luck.

  • Firefox keeps taking up a huge amount of memory, slowing my whole Mac down a lot. Apple can't seem to help. Is there some sort of patch to fix this?

    If I don't keep closing down Firefox, when I check in the Activity Monitor it sometimes takes up more than a gig of memory, but I'm not doing anything that should take that much. Please can anyone help? It slows my whole system down, giving me that annoying beach ball all the time.

    If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
    http://www.verizon.com/repair
    You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
    http://www22.verizon.com/residentialhelp

  • Cannot connect to the itunes store. Just downloaded the new version.

    i just downloaded the new version of itunes and cannot access the itunes store. I have seen other comments that other users have posted and they have had the same issues. i am hoping that it will start working within the next few days as other users have said. if anyone knows of any other suggestions as to what can do to fix this please let me know. i have already tried the suggestions that this website has given me and nothing works. if someone can please tell me if this has happened to them and if their itunes store is now working!!?? and how long did it take to start working again????
    the message that comes up:
    *Itunes could not connect to the Itunes Store.*
    Make sure your connection is active and try again.

    Unfortunately I have experienced the same thing, what possessed me to upgrade when the older version worked just fine I will never know. Apple instructions are great if you can understand what they are talking about...is there an itunes for dummies out there??
    Having said all that, I ended up restoring my system under accessories, trying to go back to before the upgrade, but don't think I went back far enough. Am not quite sure when I actually made the upgrade and I could only go back a few days. But what did happen was I no longer got the "unable to connect to the store" message, I am connecting, but I have no pictures. The top part of the screen is all blacked out as is any place there is supposed to be a picture.
    I also cannot listen to anything, nothing happens if I click on a song. I haven't tried to buy anything, so not sure if that works or not.
    Any ideas?
    I was dismayed to see that the previous posts were from the first part of March and it is now April. I as a new upgrader still ended up with similar problems. Doesn't Apple fix any of this stuff in a timely manner? A month is plenty of time to find a patch to take care of this.

Maybe you are looking for

  • Can't register my paid for acrobat X Pro Mac

    have my serial number. serial number upgrade window says " this serial number is not for a qualifying product. Please choose the one you own and enter it''s serial number." Well, that's all I can do! I upgraded to Yosemite, and reinstalled the Acroba

  • CS3 Design Standard - Unable deactivate on OLD PC in order to activate on NEW PC. Deactivate is not an option under HELP

    I have read the guidelines to deactivate CS3 on old PC before being able to re-activate on NEW PC. However in my CS3 there is no 'deactivate' option under HELP.  Had chat with Adobe Tech Support, and they confirmed I should uninstall CS3 from old PC

  • Cant open itunes

    I cannot open iTunes on my iphone but the app store opens perfectly fine. I have tried SETTING, GENERAL, DATE & TIME and make sure SET AUTOMATICALLY is turned ON and that didnt work I have also tried turning it off and also pressing the home button a

  • System Center is not Monitored

    Hi, In my environment, we have one SCOM 2012 R2 in windows 2008,now I add one SCOM server 2012 R2 to this management group in Windows 2012. But after one day the new scom server is not monitored. All service for scom is started. Help me. Thanks

  • Sqldeveloper capturing null DB during Migration Sysbase 15 to Oracle 11g.

    I am doing offline migration from Sybase to Oracle using SQLdeveloper 3.0.02 . I have performed below steps: 1) Create a user (without CREATE ROLE, CREATE USER, DROP ANY SEQUENCE, DROP ANY TABLE, DROP ANY TRIGGER, DROP USER, DROP ANY ROLE, GRANT ANY