When someone calls me on Viber, WhatsApp and elsewhere do not appear on my iphone, and when you enjoy my photos on instagram also does not appear to do I do, take the technical assistance?

when someone calls me on Viber, WhatsApp and elsewhere do not appear on my iphone, and when you enjoy my photos on instagram also does not appear to do I do, take the technical assistance?

What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

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Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring,so i open cimcas now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks

Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks

As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.

I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

My wife and I both have iPhones recently when someone calls her phone mine also rings. How do I stop this?

Both my wife and I have IPhones (5C and 4S). For some reason for the last several months when someone calls one of our phones it rings on both phones. It seems to have started with the OS updates but that may be a coincidence. Is there a way to stop this?

DrYes wrote:
So if I turn off IPhone Cellular calls this will eliminate the problem? As I read it the double ringing only occurs when we are signed in and the phones are close and connected to WIFi.
Correct, I wouldn't lead you astray with a false response. It happens because you and your wife are using the same Apple id for facetime - which you shouldn't do, either you or her will need a separate id for facetime.
This subject has been brought up already, you can use the search function and look for the threads with the green checkmarks.

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

I'm having trouble facetiming. I live in mexico and I don't know if that is the problem. Everything seems to be in order, it rings on my end when I call someone but it doesn't get through to them. Same is true when someone calls/facetimes me.

I'm having trouble facetiming. I live in Mexico but I know other people who facetime from where I live. Everything seems to be in order; I call, it rings on my ipad but it doens't ring through to the person I'm calling. Likewise, when someone calls me, it doesn't ring on my ipad.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M.

Updated my iphone with iOS7.0.3, still dont have the option to reject the call or reject the call with a message when someone call and the phone is in the lock screen?

Updated my iphone with iOS7.0.3, still dont have the option to reject the call or reject the call with a message when someone call and the phone is in the lock screen? I was of the impression that this issue will be fixed with updates. Please see the screenshot.

Hello Beardsell,
This is when the phone is unlocked mode. My snapshot is when the phone is locked.
Remember when you get a call when the phone is locked and you used to have slide to answer in iOS 6 and if you slide up you would have options to reject, reject with a message and reject with a reminder. We dont have that in iOS 7. iOS 7 *****, I cannot get back to iOS6, apple needs to be user friendly. Screen shot 1 when the phone is locked, screenshot 2 when the phone is unlocked.

When I get a message it only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

when I get a message my iphone 4s only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt). If that doesn't work, perform a Restore via iTunes (from backup).

Questions regarding FaceTime: When I call someone, it rings but they can't answer and when someone calls me via FaceTime it won't even ring.

Questions regarding FaceTime: When I call someone, it rings but they can't answer and when someone calls me via FaceTime it won't even ring.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Problems with the technical assistance and Warranty in BRAZIL

My English is not the best, but I will do my best.
I've bought an Iphone 4 from a telephony company called TIM here in Brazil, and after 15 days the device was not working anymore. I sent it to the technical assistance 32 days ago, and they said yesterday that they don't have any iphone to give me, and they can't give my money back. So I spent R$2.000,00 (that is a lot of money here in Brazil), now I don't have my Iphone, and I can't buy another one because I can't have my money back. I am an iOS developper, and I really need my iphone to work.
The name of the technical assistance here is *Allied Advanced Technologies ltda*, they don't respect the clients and they are making a bad image of Apple here in Brazil. Change it please!
Please contact me to have the service order number of my device on Allied.

You are addressing a User to User Forum here , not Apple Staff .They do not respond to postings here
try http://apple.com/feedback

HT204380 When someone called using FaceTime,I was unable to get to the IPad in time.and I missed the call. When I went to use the IPad it was locked up.unable to get further than the FaceTime screem.

When someone called me on my IPod I was unable to get to the pad in time to recieve the call.When I went to use the machine it was locked up on the FaceTime screen. And it remaines locked no matter what I do

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or if that doesn't work, quit FaceTime completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

How do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

how do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

look in settings:sounds and be sure you have a ring tone set, and both vibrate buttons are off. Also be sure the volume slider id as far right as is comfortable.

Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caler canno hear me speak. Sometimes the problem goe off and works properly, b most of the times, I am facing this problem.

Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caller cannot hear me speak. Sometimes the problem is nt there and works properly, but most of the times, I am facing this problem. I have tried plugging in the earphone and speak, but its the same.... can anyone advse what may be the problem?

iphone 4g have this problem
first solution :change the flex micro
second solution : ic audio must reballed
also watch video
http://www.youtube.com/watch?v=C-n1LJEK3PM
http://www.youtube.com/watch?v=prSZ9yJnofY
http://www.youtube.com/watch?v=tkEiR6OPhhc

Ringer and alert messages won't play on iPhone 4 when someone calls or sends a message, just vibrates.

Hello, I updated my iPhone 4 and after updating it to 5.0.1, all my sounds won't play, it vibrates when someone calls me, but it will not ring, or notify if there is a new message, however when I go to setting n tap the song to preview it, it will play, what happened to my phone this has never happened before I updated to ups 5.0.1, I already turned it off and back on but still no good, please help.

Rebooting the phone seems to have solved this for the time being. I will let everyone know if it recurs.

When someone calls me on Viber, WhatsApp and elsewhere do not appear on my iphone, and when you enjoy my photos on instagram also does not appear to do I do, take the technical assistance?

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