When someone sends me a picture as a message it never appears in the messages, but the icon shows there is a message there. I just can't access it. This has been happening since the update.
So since I did the update on my phone, it rarely accepts picture messages. Usually the icon will show there is a message there (mine is up to 4 now), however it doesn't come through and I can't access it. I have tried a soft reset and simply restarting my phone, but it isn't working.
@chritina9,
Let's put an end to this mystery! Let find those picture messages.
Just so I'm clear, you do not receive picture messages at all? You see the message notification but when you check there is no message?
You mentioned this started after the software update. Try removing the SIM card and powering off the phone for a minute. Insert the SIM card and power the phone on. Test, by sending yourself a picture message and see if you receive it. Then have someone else send you a picture message and see if you receive it. Keep me posted.
JohnB_VZW
Follow us on Twitter @VZWSupport
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Screenshot.
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