When streaming video from a web site my audio is attenuated differently with different users on the same computer.  withe either user, the sound is very muffled.  all the volumes are set to maximum.

How can I adjust the safari sound volume other than the usual settings in the system preferences?
I am using an apple mac air, updated with OS X Yosemite.   Looking at the same web site video from two different users accounts on the same computer,  the sound is drastically attenuated on one user account relative to the other. 
Sound settings in system preferences are maxed out.

It seems that the difference between the sites that will open and the one that won't is the Default Authentication provider is set to NTLM on those that open, and Negotiate (Kerberos) on the one that won't. The Authentication Provider for the Default zone
is Claims Based Authentication on all the sites, just site B (which won't open) is set to Negotiate (Kerberos), the others are set to NTLM.
Short term: can I change the provider to NTLM without destroying the site?
Long term: point me in the direction for setting up Kerberos correctly on my server/farm, as from what I can tell Kerberos is the recommended path forward. I'll setup a non-production test site and get it figured out.
Thanks much.
Steven

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