When the Adobe Application Manager will open the following message: Download error. What should I do
When the Adobe Application Manager will open the following message: Download error. What should I do
is the error some gibberish like : UW44PKU or some code similar to that?
i think the code is U44M1P7.
if this is what happens i think i know what to do, that is if you already have PSCS6 (permanent license) version on you risk before you joined cc.
vince
Message was edited by: vinsolo
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The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.
Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check. -
Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do? Also if I click on "reload application"...the error is still there
Sorry I can not understand what I have to do. Could you please explain me what I have to do?
Messaggio originale----
Da: [email protected]
Data: 02/01/2015 11.01
A: "Francesco Mazzetta"<[email protected]>
Ogg: Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
created by Mylenium in Creative Cloud Download & Install - View the full discussion
Troubleshoot Creative Cloud download and install issues
Mylenium
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Adobe application manager keeps opening and will not allow me to install creative cloud
Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.
Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
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go to the installation directory (not a shortcut) and confirm they're installed and try to start from the install directory.
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'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
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Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
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https://discussions.apple.com/docs/DOC-6562 -
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When I start up Adobe Application Manager on my Yosemite machine he will be crashed.
After a few seconds he gives a problem report messages and says that Adobe Application Manager quit unexpectedly.
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Process: PDApp [620]
Path: /Users/USER/*/PDApp.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 9.0.0.24 (9.0.0.24)
Code Type: X86 (Native)
Parent Process: Install [606]
Responsible: Install [606]
User ID: 501
Date/Time: 2015-03-07 19:21:35.438 +0100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 0D1B3878-8E87-6981-2072-7EDF3271C77A
Time Awake Since Boot: 410 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x242f10: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9c34c69a __pthread_kill + 10
1 libsystem_pthread.dylib 0x96fd3f19 pthread_kill + 101
2 libsystem_c.dylib 0x91290eee abort + 156
3 libsystem_malloc.dylib 0x9294eeb9 free + 428
4 com.apple.CoreServices.CarbonCore 0x96c17bd3 DisposePtr + 21
5 com.apple.DesktopVideoOut 0x096578c0 DVOClose + 160
6 com.apple.CoreServices.CarbonCore 0x96cfa8d0 callComponentStorage_44 + 25
7 com.apple.CoreServices.CarbonCore 0x96ce80b9 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 45
8 com.apple.CoreServices.CarbonCore 0x96ce80fd CallComponentFunctionWithStorageProcInfo + 31
9 com.apple.DesktopVideoOut 0x0965751c DVOComponentDispatch + 98
10 com.apple.CoreServices.CarbonCore 0x96c57828 CallComponent + 190
11 com.apple.CoreServices.CarbonCore 0x96c5787c CallComponentDispatch + 29
12 com.apple.CoreServices.CarbonCore 0x96cf89ca CallComponentClose + 43
13 com.apple.CoreServices.CarbonCore 0x96c56a6f CloseComponentInternal(ComponentInstanceRecord*) + 101
14 com.apple.CoreServices.CarbonCore 0x96c57450 OpenAComponent + 549
15 com.apple.CoreServices.CarbonCore 0x96c57223 OpenComponent + 24
16 com.apple.CoreServices.CarbonCore 0x96c57832 CallComponent + 200
17 com.apple.CoreServices.CarbonCore 0x96c5787c CallComponentDispatch + 29
18 com.apple.CoreServices.CarbonCore 0x96cf8a26 CallComponentVersion + 37
19 com.apple.CoreServices.CarbonCore 0x96c56ba3 getComponentVersion(RegisteredComponent*) + 163
20 com.apple.CoreServices.CarbonCore 0x96c53bb2 DestroyOlder(RegisteredComponent*, long) + 136
21 com.apple.CoreServices.CarbonCore 0x96c53aae RegisterComponentResourcePtr + 679
22 com.apple.CoreServices.CarbonCore 0x96c4dbe9 registerSystemComponents + 879
23 com.apple.CoreServices.CarbonCore 0x96c56495 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 63
24 com.apple.CoreServices.CarbonCore 0x96c56c6e FindNextComponent + 55
25 com.apple.QuickTime 0x996be371 EnterMovies_priv + 541
26 com.adobe.ape.engine 0x0721fd7c APXGetHostAPI + 1910220
27 com.adobe.ape.engine 0x070c3ce5 APXGetHostAPI + 484661
28 com.adobe.ape.engine 0x074f0a5c SWFLPlayer_Initialize + 43196
29 com.adobe.ape.engine 0x074eb01a SWFLPlayer_Initialize + 20090
30 com.adobe.ape 0x05e815ef APEStreamWrite + 115487
31 com.adobe.ape 0x05e7f689 APEStreamWrite + 107449
32 com.adobe.ape 0x05e83124 APEStreamWrite + 122452
33 com.adobe.ape 0x05e79e65 APEStreamWrite + 84885
34 com.adobe.ape 0x05e63843 APEPlayerFromStageHIView + 595
35 com.adobe.PDApp 0x00007621 0x1000 + 26145
36 com.adobe.PDApp 0x0000f1a4 0x1000 + 57764
37 com.adobe.PDApp 0x000048b6 0x1000 + 14518
38 com.apple.Foundation 0x916c9213 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50
39 com.apple.CoreFoundation 0x93590714 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
40 com.apple.CoreFoundation 0x93471451 _CFXNotificationPost + 3713
41 com.apple.Foundation 0x916b7134 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
42 com.apple.AppKit 0x905d4638 -[NSApplication _postDidFinishNotification] + 365
43 com.apple.AppKit 0x905d4328 -[NSApplication _sendFinishLaunchingNotification] + 239
44 com.apple.AppKit 0x905d0add -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 827
45 com.apple.AppKit 0x905d03aa -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
46 libobjc.A.dylib 0x96519119 -[NSObject performSelector:withObject:withObject:] + 84
47 com.apple.Foundation 0x916d86a7 __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 118
48 com.apple.Foundation 0x916d81df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 451
49 com.apple.Foundation 0x916d7fd4 _NSAppleEventManagerGenericHandler + 211
50 com.apple.AE 0x964ea8c2 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 583
51 com.apple.AE 0x964b6a37 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
52 com.apple.AE 0x964b692a aeProcessAppleEvent + 313
53 com.apple.HIToolbox 0x9299e611 AEProcessAppleEvent + 55
54 com.apple.AppKit 0x905cc9b2 _DPSNextEvent + 2663
55 com.apple.AppKit 0x905cba71 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
56 com.apple.AppKit 0x905be02c -[NSApplication run] + 907
57 com.apple.AppKit 0x905a73f0 NSApplicationMain + 2082
58 com.adobe.PDApp 0x000069c4 0x1000 + 22980
59 com.adobe.PDApp 0x00002a05 0x1000 + 6661
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9c34d8ce kevent64 + 10
1 libdispatch.dylib 0x91ce973f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x91ce93a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 6:
Thread 7:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9294ed1b ecx: 0xbfffddcc edx: 0x00000000
edi: 0xa0ac81d4 esi: 0x00000006 ebp: 0xbfffdde8 esp: 0xbfffddcc
ss: 0x00000023 efl: 0x00000206 eip: 0x9c34c69a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xa0510a00
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: CanoScan
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: DYMO LabelWriter 450
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
Thunderbolt Bus:
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