When the update to support LTE will be released for Claro in the Dominican Republic?

Question

Claro in the Dominican Republic has launched LTE (since yesterday) and proceeded to sell or give the 4G LTE Sim cards so the users can have the service. I went over, got my new sim card and inserted in my Iphone 5 (A1428), and said to my self "I'm good to go". Turns out I wasn't. Unfortunately, I could not get it working. I even moved around the city to see where I could get 4G coverage.
When I called customer service to argue about the lack of coverage and to discuss that this may be a scam from the company. The customer service person told me to go to settings>cellular> to toggle Enable LTE, and I replied that I did not have that option. Then the customer service clerk argued that I did not have an updated Device. My iphone 5 IOS version is 7.1.2.
After doing some research while on the phone with the customer service representative (it was a 45 min long call) I had to agree with him that maybe apple has to "released" or "enabled"  the service for this specific carrier, just like it happened in Colombia when the LTE was introduced.
Currently there are 3 companies (Tricom, Orange, and now Claro) offering 4G LTE in the Dominican Republic and None are listed in the 4G LTE availability per device per country according to apple.  https://www.apple.com/iphone/LTE/.
So my question is: When the update to support LTE will be released for Claro in the Dominican Republic? (it would be great if an apple employee could get involve in this thread, or escalated it to who can do something about it.)

Answer 1

FelipeV
Let me tell you something: no one is saying go and do something illegal to enable this feature on your phone and no one is reporting any confidential information; the purpose of this thread is to clarify some points:
The LTE Network for Claro DO is real, is functional and is not a Scam
The LTE Network works with compatible devices except iPhones, not by decision of the carrier but the manufacturer.
About that the date that when will be available is not a confirmed date, it's an estimate based on previous releases in other countries and information that I received from inside Claro, not a speculation (find the definition). Of course Claro hasn't confirmed because, like other says, is apple decisions and not their (you don't have to be a genius to figure that out).
Forums are to express yourself freely about a specific topic, and to give your point of view whether you agree or disagree with something, but when you do be polite and do it with respect and not with arrogance as you just did hinting others are stupid and do not know what they are doing. Take an advice from some one with a little bit of experience, you don't know when you will need some help.
Have a good night.