When trying to deliver an iBook with videos I receive this error message: 'ERROR ITMS-9000: "Book contains unsupported video my book title.iBooks.OPS/assets.media/my video name.m4v.  Could not detect ftyp' at Book (MZItmspBookPackage)  Any suggestions?

When I try to deliver an iBook to the iBookstore I receive the folllowing error message. ERROR ITMS-9000: "Book contains unsupported video my book title_.ibooks:/OPS/assets/media/My video title.m4v.  Could not detect ftyp." at Book (MZItmspBookPackage)
I have no idea what this means and would be grateful for any help.

KT,
Thank you so much for your interest and response.  I think that I followed all the suggested 6 steps from the iBA user tip but to no avail.  Do you know anything about this comment by dmingo which is pasted below?
'User dmingo says this about that:
After audio tracks are placed in your book, you must 'Publish' the book from iBA (using the 'File/Publish...' menu) - that means re-entering all metadata from scratch - you can't simply import the .ibooks file into iTP. If you enter another audio clip at some time, you have to do it all again. '
To me it seems to say the video clips need to be delivered separately and one at a time.
I would be grateful for any advice

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