When trying to download update for iphone the network connection timed out
When trying to update my Iphone with software version( 4.3.5.) the network connection timed out.Please Help
Try temporarily disabling any firewalls, antivirus and antispyware utilities you may have running on your computer. Those utilities are often reported as being culprits in this problem.
Regards.
Similar Messages
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There was a problem downloading the software for the iphone.The network connection timed out. Make sure the network settings are correct
I just had the same problem updating my iPhone 4. I found out by turning my Kaspersky virus protection OFF, then everything worked out, and I was able to update my phone.
Virus protection programs can cause alot of problems sometime, so it's worth a try if you haven't already tried. -
every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"
Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues
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im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.
Disable your firewall and antivirus while you download.
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4.2 Update Failure. "The network connection timed out"
After downloading 4.2 just before installation the error message pops up:
"The was a problem downloading the software for the iPhone "XXX". The network connection timed out.
Make sure your network setting are correct and your network connection is active, or try again later"
This happens on different machines in different locations (IPs).
What is it and to fix it???I have had the same problem trying to update to 4.3 on both my iphone 4 and my kids' ipod touches. The problem seems to come after the huge 400-700MB downloads when itunes extracts the software or verifies the download with Apple. This is what seems to get blocked by the firewall.
Turning off Kaspersky Internet security for the duration of the software download and update sorted the problem.
I could not find a different solution. Once it is completed then you can re-enable your security software.
If you are really paranoid about turning off your security software then I guess you will need to mess around with the firewall settings to allow itunes free access through the firewall but it may take some trial and error. -
The network connection is fine, it is working but this always happens - any ideas ?
I just had the same problem updating my iPhone 4. I found out by turning my Kaspersky virus protection OFF, then everything worked out, and I was able to update my phone.
Virus protection programs can cause alot of problems sometime, so it's worth a try if you haven't already tried. -
Anyone??
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
When updating each of my devices (iPhones and iPads) in iTunes, i always get the same error message
"there was a problem downloading the software for the iPhone "Mary's iPhone" The network connection timed out.
Make sure your network settings are correct and your network connection is active or try again laterThis is common and there are literally hundreds of posts about this exact error.
Temporarily disable any Anti-Virus and Firewall software on the computer. -
Does any one has a solution abut this error message: There was a problem downloading the software for the iphone " " the network connection timed out.
Disable your firewall and antivirus software fror the duration of the download.
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After connecting with itunes phone starts update but then message comes up saying "There was aproblem downloading the software for the iphone The network connection timed out" How do I fix this problem?
Usual cause of this is security software on your computer: Firewalls & Anti-Virus software. Turn off or disable all of that stuff, try again.
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Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!
I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome -
im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
i have been dealing with this same issue, tried to turn off firewall and even turn of antivirud but still it gave me the same error.
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I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
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