When trying to update CS6, I am asked to close Bridge...but it is already closed.

I am trying to update CS6. I am asked to close Adobe Bridge. It is already closed. I cannot continue the update unless it is closed. What must I do to fix this problem?

I am asked to close Adobe Bridge. It is already closed.
There is a big difference between closed and Quit. Closed means mostly no visible window, yet the application itself runs at the background.
If you are on a Mac check the open applications (cmd + Tab lets you cycle through the open applications) or open the activity monitor (in the Disk utility folder in Applications)
If you are on Windows maybe Curt and Yammer P will have better advise for you

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Errors when trying to update cs6 13.4 (I think) on Mac osx 10.8.4

Errors when trying to update cs6 13.4 (I think) on Mac osx 10.8.4.
I have a purchased copy. Downloaded patch which also does not work. Very frustrating.

is that photoshop cs6?
if yes, and you're trying to update to 13.1.2 from 13.0.1.2, uninstall ps cs6. reinstall using adobe application manager. close aam immediately after ps cs6 completes its installation.
open ps cs6, click help>updates and select 13.1.2. do not update to 13.0.1.2, first.

I get this error message when trying to update CS6.0: U44M1P7

Flash Pro CS6 update 2
Installation failed. Error Code: U44M1P7
I am running windows 7.

See the following help documents:
U44M1P7 - Updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

When trying to update Adobe Flash the download box pops up but it never lists the Adobe update file. Meanwhile a prompt at the bottom of my screen pops up and says "download complete"

Firefox 6.0.2
Windows XP
no matter how I try to update the download never shows up in the downloads box. A box pops up at the bottom of my screen and says "all downloads finished" but it never shows up in my downloads list so I am never given the option to "run".
I was able to find it manually in the download list but I have no idea why it will not pull up correctly when doing an auto update.

AA9 is not compatible with Reader. It is probably best to uninstall Reader and then repair AA9 (Help>Repair). Also, when you install you should generally be logged in as the administrator and have anti-virus disabled.
For the updates, it may be best to simply go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows, download the updates, and install them in order. A new system may be the problem, particularly if it is Win8 and 64 bit, you did not say. For 64-bit systems, the updates are critical (I think AA9 works on 64-bit systems after the updates). For AA X, it required 10.1 for 64-bits.
Also, if you updated OFFICE, then expect to only print to the Adobe PDF printer. AA9 does not work with PDF Maker on the newer versions of OFFICE.
If you uninstall AA9 for some reason (I don't recommend except as a last resort), then be sure to remove the Acrobat folder and run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html) before a reboot and reinstall.

Trying to upgrade to V.8, cannot open Firefox. Have uninstalled, loaded 8 again then 7 , 9 and finally 6. The program will not run. Operating Windows 7. When I try to uninstall, I am asked to 'close Firefox' but it isn't open ( Task Manager confirms).

Firefox 8 won't open. The Windows 'wheel' which indicates a program is opening spins for about 5 seconds and then stops and nothing happens. I have spent several hours uninstalling and then loading different versions but still the same thing happens. I frequently switch off and restart the computer but nothing happens. I have changed the Windows firewall to allow Firefox, again nothing happens.

In the task manager, are you looking at Processes? That is where you find Firefox listed when you see no interface, not in Applications.
This page might have some useful information about that problem.
* http://kb.mozillazine.org/Profile_in_use

When trying to update Google Earth Plug in, the screen flickers but nothing happens.

All that happens is the screen flickers but the Update does not download. Repeated clicks on the "Download Update" simply repeats the action.

According to Google, I already have the Plug-in!!
Plug-in updater is wrong????

Getting an "u43m1d204" error when trying to update Illustrator CS6

I keep getting an "u43m1d204" error when trying to update Illustrator CS6 to 16.2.1 as part of my Creative Cloud subscription.
I'm updating via the Adobe Applicatioin Manager (Version 7.0.0.233 (7.0.0.233)).
I've tried it several times now over the past few days.
Best regards,
Erik

Same problem here, and I have waited more than a few minutes as asked by the Adobe Application Manager, but I am still getting the same error.
Mac OS X Mountain Lion (10.8.2)

When trying to update apps it asks for account password but it doesn't show my account. Help!

When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?

It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.

I need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details

i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan Robinson

That's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.

Error 1321 when trying to update Adobe Acrobat in CS6

When trying to update Adobe Acrobat 10.0 in CS6, I get an error 1321 insufficient authorizations.

suspend your antivirus and close acrobat.
then right click your acrobat exe and click 'run as administrator'. then click help>check for updates.

HT201240 I had just updated my Mac to 10.6.1. When it finished, I had tried to open up Itunes but it says it requires 10.6.8 or later. When i had tried to update my mac it asked for my adiminstartor password. I dont know my password any way to reset it? T

I had just updated my Mac to 10.6.1. When it finished, I had tried to open up Itunes but it says it requires 10.6.8 or later. When i had tried to update my mac it asked for my adiminstartor password. I dont know my password. Any way to reset it without using a disc?

Sure there is.
1. restart your computer in Single User Mode (by pressing Command + S during boot - see http://support.apple.com/kb/ht1492)
This will boot your OS X system in a kind of command line mode.
Note: this will not work if you have a Firmware password set.
2. when in Single User Mode, enter the following command
mount -uw /
to mount your OS X file system.
3. now you can enter the following command
passwd username
replacing "username" by your OS X user's short name. Then you will be prompted to enter the new password for that user. You will have to confirm that new password.
Note that you will not see any character showing when you enter the new password; this is expected behaviour.

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID /

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one

HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC

HT201210 keep getting error message when trying to update iOS to 5.1.1

I have had no trouble updating the several iPads under my charge at work, however can't update my own. Am using iOS 5.1 currently on original iPad. I go to settings and it looks for any updates available and I click install to 5.1.1 but keep getting error message saying there was an error when trying to update. I am on my home wifi on my iPad. Have done same procedure with about 5 other iPads with no trouble. What can I do?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

When trying to update CS6, I am asked to close Bridge...but it is already closed.

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