When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanks

Hi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

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Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

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I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

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hi

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I've tried resetting my router, restarting my iPad, resetting Network Settings on my iPad, and tried following Hynes' instructions on this thread:https://discussions.apple.com/thread/2453187?start=15&tstart=0, but nothing has worked so far (although I have to admit that I found the instructions on that thread somewhat confusing, so there is a chance that I accidentally did not follow them properly).
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http://support.apple.com/kb/TS4123?viewlocale=en_US

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tt2

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Thanks so very much, I have been looking for an answer to this for
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I must have installed deleted everything in order at least 15 times
Is there anyways this cane get pinned to stay at top as it works and save people ploughing
through post after post which is just asking the same question.
Off to back up and I Cloud back up and see how it works without sidebar
again thank you

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When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

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